Cloud Security Engineer

About the Role

Cloud Security Engineer (Night Shift - India)

Youll be part of a fast-paced security operations and IT support team, ensuring seamless functionality across cloud-based productivity and security tools. This is an exciting opportunity to grow your skills in modern workplace technology, cloud security, and endpoint management.

Responsibilities

• Support and troubleshoot all components of Microsoft 365, including:
  •Intune (Endpoint Manager) •Microsoft Purview •SharePoint Online •OneDrive for Business •Outlook and Exchange Online •Teams and related collaboration tools
• Manage O365 updates, service health, and tenant configurations.
• Respond to client issues with urgency and professionalism, including hands-on troubleshooting and escalations.
• Provide Tier 1 and Tier 2 technical support for end users.
• Perform basic administration of endpoint security and compliance policies (e.g., Intune app protection, DLP settings).
• Assist clients in understanding and adopting Microsoft cloud services.
• Document issues, resolutions, and changes for internal and client-facing records.

Requirements

• Proven experience supporting Microsoft 365 environments (minimum 4 years).
• Strong understanding of O365 administration portals, Exchange Online, SharePoint, and Intune.
• Ability to clearly communicate technical concepts in English (spoken and written).
• Familiarity with troubleshooting Windows endpoints, Azure AD, conditional access, MFA, and compliance settings.
• Willingness to work exclusively night shifts and out of our Gurugram office.
• Ability to independently manage and prioritize tasks in a fast-paced environment.

Preferred Qualifications

• Microsoft Certifications (e.g., MS-100, MS-101, SC-300, MD-102) are a plus.
• Exposure to Microsoft Purview (Compliance, DLP, Insider Risk Management) preferred.
• Familiarity with cybersecurity principles and endpoint protection tools.