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Client Coordinator

1 - 5 years

3 - 12 Lacs

Mumbai Maharashtra India

Posted:5 days ago| Platform: Foundit logo

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Skills Required

Client Coordinator Account Management Client Relationship Management Relationship Management

Work Mode

On-site

Job Type

Full Time

Job Description

  • Act as a single point of contact for clients and manage all communication channels
  • Maintain accurate records of client communication and service requests
  • Address client inquiries and resolve issues in a timely manner
  • Provide clients with accurate and up-to-date information about the company's products and services
  • Identify and escalate client concerns to the appropriate department or individual
  • Ensure client satisfaction through regular follow-up and feedback gathering
  • Assist in preparing and distributing client reports and performance metrics
  • Work with cross-functional teams to coordinate and execute client requests.
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills

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