Description The Borlaug Institute for South Asia (BISA) is a non-profit international research institute dedicated to food, nutrition, and livelihood security as well as environmental rehabilitation in South Asia, which is home to more than 300 million undernourished people. BISA is a collaborative effort involving CIMMYT and the Indian Council for Agricultural Research (ICAR). Please refer to this website for more information: http://bisa.org/. We are seeking dynamic, innovative, self-motivated, and service-oriented professional for the position of Training Coordinator. The position will be based in: Jabalpur, India. The Main Responsibilities Of This Position Will Be Design and develop organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed. Designing and organizing training modules for researchers, extension workers, farmers, students, and other stakeholders. Coordinate with experts and resource persons to develop training content and materials. Maintain an updated curriculum database and training records. Monitor and evaluate the progress of the training programs. Facilitate communication between various stakeholders to ensure smooth program implementation. Coordinating with national and international experts to enhance program effectiveness. Ensuring alignment with BISA’s goals and objectives in the capacity development program mandate. Host train-the-trainer sessions for internal subject matter experts and manage and maintain in-house training facilities and equipment. Assess instructional effectiveness and determine the impact of training. Perform any other support activities required in BISA according to the supervisor's instructions. Requirements M.Sc. in Agriculture, specialization in Agronomy/Soil Science/Agril. Extension or related field. At least 2 years of demonstrated practical experience in capacity-building program coordination, field-based research, and extension. Good leadership quality, ability to develop partnership network, and capability to convince researchers and policymakers to show impact and visibility of an institution through capacity development and stakeholder engagement programs. Excellent communication and team-building skills with good liaising in the national system and local government. Good written and verbal communication skills. Preference will be given to those having experience in organizing capacity-building programs in international organizations Benefits Candidates must submit the applications online here no later than April 15th, 2024. Applications must include a CV with contact details (telephone and email address) of 3 work-related references along with the confirmation that Recruitment can contact them) and a cover letter. Incomplete applications will not be taken into consideration. Please note that only short-listed candidates will be contacted. This position will remain open until filled. BISA is an equal opportunity employer. It fosters a multicultural work environment that values gender equality, teamwork, and respect for diversity. Women are encouraged to apply. Show more Show less

Description CIMMYT is a cutting edge, non-profit, international organization dedicated to solving tomorrow's problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries. For more information, visit cimmyt.org. CIMMYT is seeking a highly motivated Enterprise Systems Support Analyst to provide frontline user support for enterprise systems across country offices in Asia. This role is pivotal in ensuring effective adoption and usage of core platforms such as Microsoft Dynamics 365 (D365), Icertis Contract Management, and other corporate applications. As the first point of contact for user support requests, you will work closely with Business Analysts and IT staff to resolve issues, guide users through processes, and ensure timely and accurate issue resolution. You will be trained extensively on key systems and will support staff across departments including Finance, HR, Business services, Legal and other programs as needed. This position requires frequent travel to country offices mostly within the Asia region to provide onsite support, training, and collaboration with local teams. The position will be based in New Delhi. Key Responsibilities Serve as the first-level support for users encountering issues with enterprise systems (D365, Icertis, etc.) in the Asia region. Provide user guidance on business processes and technical steps for different systems/ERP modules (e.g., Finance, HR, Procurement, etc.). Log and track issues using the organization's ticketing system, escalating complex issues to second-level support or vendors as needed. Work closely with Business Analysts and system owners to understand evolving business needs and processes. Support user role assignments, permission requests, and access management in line with policies. Support the onboarding and training of new staff on enterprise systems usage. Maintain user documentation, quick reference guides, and FAQs. Monitor system performance and identify recurring issues to inform system improvements. Participate in user acceptance testing (UAT) and rollout support for system updates or new modules. Generate basic usage or performance reports to inform support strategy or improvement areas. Coordinate with other regional and HQ support staff to ensure consistent user experience and knowledge sharing. Travel frequently to country offices within the region to provide onsite system support, conduct training, or assist with system rollouts. Perform any additional tasks related to enterprise system support, as delegated by the supervisor. Requirements Education & Certifications Bachelor's degree in Information Technology, Business Information Systems, Computer Science, or a related field. Microsoft Dynamics 365 or ERP system certification(s). ITIL Foundation or equivalent service management certification is a strong advantage. Technical Skills Familiarity with ERP systems, especially Microsoft D365 Finance & Operations. Basic understanding of systems like Icertis or similar contract management tools. Ability to perform basic troubleshooting and diagnostics on user-reported issues. Understanding of key business functions (finance, procurement, HR, grants, etc.) and their processes. Experience using support ticketing systems (e.g. OTRS, Invgate, Jira, Freshdesk, ServiceNow, etc.) Soft Skills Excellent interpersonal and communication skills with a customer-service mindset. Ability to explain technical details to non-technical users clearly and patiently. Strong organizational and problem-solving abilities. Collaborative mindset with the ability to work across diverse teams and cultures. Preferred Experience 5+ years of experience in a systems support or enterprise application support role. Experience supporting end-users in a multicultural, multi-country organization. Exposure to Microsoft environments (Office 365, Teams, SharePoint). Benefits The position is for an initial fixed-term contract of 12 months, after which further employment is subject to performance and the continued availability of funds. CIMMYT offers an attractive remuneration package, with a range of benefits including health insurance. Candidates must apply online for IN25162 Enterprise Systems Support Analyst. Screening and follow-up of applications will begin on May 15th, 2025. Applications must include a CV with contact details (telephone and email address) of 3 work-related references along with the confirmation that Recruitment can contact them) and a cover letter. Incomplete applications will not be taken into consideration. Please note that only short-listed candidates will be contacted. CIMMYT is an equal opportunity employer. It fosters a multicultural work environment that values gender equality, teamwork, and respect for diversity. Women are encouraged to apply. Show more Show less

Description CIMMYT is a cutting edge, non-profit, international organization dedicated to solving tomorrow's problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries. For more information, visit cimmyt.org. CIMMYT is looking for an outstanding, self-motivated, and result-oriented professional for the position of Asia Communications Manager, to develop and manage strategic communication plans, overseeing internal and external communications, media relations, and public relations to promote CIMMYT's mission and vision in the Asian Region. The location of this position will be Delhi. The Major Activities Of This Position Include Strategy Manage Communications operational plan aligned with CIMMYT’s mission, vision, and strategic goals to build reputation and maximize the policy and development impact of its research across the Asian Region. Coordinate communications plans/campaigns with BISA staff in the region. Provide strategic communications to support resource mobilization efforts. Work on impactful donor communications plans with the donor relations and fundraising services team as part of donors’ cultivation plans. Provide input into Chapter strategy and operational plan. Keep abreast of the latest communication trends and technologies, ensuring that the company is using the most effective tools and strategies. Manage and implement crisis communication plans to ensure that the company is prepared to respond to negative events, in coordination with Head of Communications. Creative Hub Ensure consistent brand expression and powerful visuals through creative services. Ensure the creation of high-quality content for various channels, including internal communications, executive communications, websites, social media, email, and publications. Establish and enforce editorial policies and procedures, in line with C&O global policies and procedures. Translate CIMMYT’s mission and projects in concrete, tangible storylines with high human interest. Ensure that the company's brand voice is consistent across all regions and communication channels. Manages workflows, including project scoping, prioritization, and scheduling, to ensure timely execution of all requirements. Media Relations Coordinate with Media Relations Manager all activities involving programs or projects from Asia, including media events, speeches, interviews, press releases or any other activity related to media management. Develop engaging content for media channels, such as press releases, news articles, feature stories, and interviews. Craft compelling narratives that highlight CIMMYT's impact, research breakthroughs, and human-interest stories. Social & Digital Communications Manage digital communications to support communications goal of positioning CIMMYT as a leader within food and agriculture within the Asian Region. Manage and curate content calendars to optimize content for different platforms and formats Plan and execute social and digital campaigns to achieve specific objectives related to Asia’s programs and projects. Prepare quarterly reports including CIMMYT’s Key Performance Indicators (KPIs) for social media, media, website, and publications. Monitor and evaluate CIMMYT’s communications and outreach digital platforms and regularly provide analysis and recommendations for improvements. Internal Communications Support strategic decisions on internal communications channels and tools including townhalls, intranet, newsletters, etc. Executive Communications Coordinate with Executive Communications Manager all activities related to the Executive team and programs/projects developed in Asia. Manage systems to ensure quality assurance and streamline event engagement for leadership team members. Provide guidance and support to senior leaders on communication matters, including media relations, crisis communications, and public speaking. Regional Communications Ensure all regions contribute to building reputation and maximize the policy and development impact of CIMMYT’s impact across the main target regions Asia, Asia, and Latin America. Develop and Manage workflow and plans of CIMMYT’s Communication unit for Asia and ensure all output and deliverables are produced cost-efficiently and according to predetermined timelines guaranteeing internal clients’ satisfaction. Create a high performing team that strives for excellence and supports the CIMMYT mission for impact with a culture of shared accountability and results orientation. Develop and constantly update a global roster of cost- efficient, high-quality freelance editors, translators, designers, web programmers and other specialists. Mentor and empower the Asia communication team to pursue innovative approaches and set demanding metrics for engagement that deliver results in a fast-changing, competitive external communications environment and build the organization’s brand. Develop and manage the communications budget/SAS Asia, ensuring resources are allocated effectively. Conduct recruiting and onboarding processes to expand the team as needed. Promote values and behaviors among the team, to uphold CIMMYT’s culture in the Unit. Administration Develop and Manage workflow and plans of CIMMYT’s Communication unit for Asia and ensure all output and deliverables are produced cost-efficiently and according to predetermined timelines guaranteeing internal clients’ satisfaction. Create a high performing team that strives for excellence and supports the CIMMYT mission for impact with a culture of shared accountability and results orientation. Develop and constantly update a global roster of cost- efficient, high-quality freelance editors, translators, designers, web programmers and other specialists. Mentor and empower the Asia communication team to pursue innovative approaches and set demanding metrics for engagement that deliver results in a fast-changing, competitive external communications environment and build the organization’s brand. Develop and manage the communications budget/SAS Asia, ensuring resources are allocated effectively. Conduct recruiting and onboarding processes to expand the team as needed. Promote values and behaviors among the team, to uphold CIMMYT’s culture in the Unit. Requirements Bachelor’s or master’s degree in communications or a related field. 4 or 5+ years of experience in Communications, with a strong emphasis on external, internal, and executive communications, media relations management, campaign execution, social and digital communications. Strong knowledge of media outlets, journalists, content development, advocacy, media, writing, editing, and translation. Proficiency in digital content management systems, social media platforms, and Microsoft Office Suite. Extensive experience in various countries of the Asia region. Experience in nonprofit or international development contexts is preferred. Experience with development, management and execution of strategic communications plans. Strong organizational and multitasking abilities to manage multiple concurrent projects and deadlines effectively. Exceptional written and verbal English skills, with the ability to convey complex messages clearly and persuasively to diverse audiences. The selected candidate should exhibit the following competencies: Team Leadership, Client Orientation, Critical and Creative Thinking, Teamwork, and Communication. Benefits The position is for an initial fixed-term contract of 12 months, after which further employment is subject to performance and the continued availability of funds. CIMMYT offers an attractive remuneration package, with a range of benefits including health insurance. Candidates must apply online for I N25164 Asia Communications Manager . Screening and follow-up of applications will begin on July 28th, 2025. Applications must include a CV with contact details (telephone and email address) of 3 work-related references along with the confirmation that Recruitment team can contact them) and a cover letter. Incomplete applications will not be taken into consideration. Please note that only short-listed candidates will be contacted. CIMMYT is an equal opportunity employer. It fosters a multicultural work environment that values gender equality, teamwork, and respect for diversity. Women are encouraged to apply.