Job Summary Business Development Contributes information, ideas, and research to help develop marketing strategies Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance. Explore/research new segment for heat treatment business. Market research and competitors information. Technical discussion with customer. Be in touch with customer for any drawing updating. New revision/specification change. Marketing of UEL, Regular visits to customers for new development and projects. Generating RFQ, RFQ through mail/verbal, drawings. Have capability of feasibility/ drawing study preparation. Quotation submission to customer. Receive trial samples from customer, coordinate the trials. Submit the samples to customer and get the feedback. Receive PO, Cross checking and acknowledge the PO Responsibilities and Duties Sales Management Prepare annual sales budget for respective region. Meet set sales and collection targets Report & co-ordinate customer complaints received for respective region. Ensure resolution of complaint to the satisfaction of customer Visit all key customers at pre-decided frequency and submit weekly visit reports to the management. Monthly sales review with Manager (In first week of a month, before Management Review Meeting): Review sales for the past month Review collections for the past month Review new customers acquired for the last month, analyze trend and take necessary measures, if required Review customers lost in the past month, determine reasons & formulate strategy/ solution to retain customers Review customer complaints received in the past month and all unresolved complaints and coordinate with concerned departments for closure to the satisfaction of the customer Achievement of sales forecast, collection plan, visit report for the past month & visit plan for the next month, new customers report Conduct CSS (customer satisfaction survey). Action plan and significant action to improve CSS.Supply Chain Management Daily Material follows up/Pulling material from Customer in coordination with Supply Chain Department. Inform to plant production person about material flow. Pull the material from customers on daily basis.Receivables Management Monitor & follow-up for collection of due payments Coordinate with accounts department for accounting of the payment received from customers Maintain overall DSO between 60 to 90 days Co-ordinate legal cases with the help of recovery officer/ collection officerBranding & Communication Identify relevant exhibitions for participation/ visits Visit relevant exhibitions in consultation with the management Company presentations and emailers to customers Identify advertising opportunities, association with various industry and trade magazinesReports Keep track of competitor activities and present monthly report to the management Prepare performance reports (Sales, collection, new customers added etc.) and present to the management Present report on assigned customer projects from time to time Required Experience, Skills and Qualifications Graduate/BSc/B.Pharma/MBA Job Type: Full-time Pay: ₹300,000.00 - ₹350,000.00 per year Benefits: Cell phone reimbursement Health insurance Schedule: Fixed shift Supplemental Pay: Commission pay Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred)