Medical Claims Review Senior Analyst/Clinical supervisor Complex Claim Unit Provides clinical review expertise for high dollar and complex claims, including facility and professional bills. Provides cost containment services by identifying coding and billing errors and insuring application of Medical and Reimbursement Policies. Additionally identifies cases for potential fraud and abuse and makes referrals. Major Job Responsibilities Evaluates medical information against criteria, benefit plan, coverage policies and determines necessity for procedure and refers to Medical Director if criteria are not met Evaluate itemized bills against reimbursement policies Adheres to quality assurance standards Serves as a resource to facilitate understanding of products Handles some escalated cases; secures supervisory assistance with problem solving and decision making Advises supervisory staff of any concerns or complaints expressed by Health Care Professionals Utilizes effective communication, courtesy and professionalism in all interactions, both internally and externally Performs additional unit duties below as appropriate: Participate on special projects. Perform random or focused reviews as required. Support and assist with training and precepting as required Analyze clinical information Perform claim reviews with focus on coding and billing errors Identify and refer cases for possible fraud/abuse or questionable billing practices to the appropriate matrix partners Handle multiple products and benefit plans Works under moderate direct supervision Qualifications MBBS or BSc/MSc Nursing. Maintain active Medical/nursing license as required by state and company guidelines Clinical experience in hospital/clinic for 2 or more years Team player Flexible/Adaptable Excellent time management, organizational, and research skills Experience with MS Office Suite (Outlook, Excel, Access, SharePoint) Preferred Qualifications Utilization Review or Claim Review experience in Health insurance Knowledge of the Principles of Health Care Reimbursement Key Skills and Competencies Strong background in quantitative decision making, ability to drive business/operations metrics Metrics-driven. Able to translate strategy into measurable operational goals and objectives. Disciplined in assessing performance and addressing problems. Good communication and strong interpersonal skills. Highly organized, structured & proactive. Good inter-cultural skills & Exposure to global work environment. Good time management skills - meet tight timelines and manage ad hoc deliverables, if any.

The Medical Advisor is a member of the medical team which develops and manages health and wellness programs for Cigna customers. Together with a team of nurses and physicians she/he will ensure attainment of quality, production, timeliness, cost containment goals, and excellent customer satisfaction for both internal and external customers. Ability to review, investigate, and respond to external and internal inquires/complaints. Provides guidance and acts as a mentor or coach for the nurses and other non-clinical staff. He/she works with a multicultural population and is constantly aware of the cultural differences among that population and the geographical regions. Major responsibilities and desired results: Part of a clinical team that provides evidence based medical management services to customers worldwide Give evidence-based advice on medical claims, taking into account compliance, internationally accepted protocols and local and/or regional customs and regulations. Support and monitor the case management, disease management and other clinical services and assure quality of performance against QA standards to promote optimal service delivery and ensure accurate statistical data and reports. Give advice on appropriate corrective action if necessary. Assist in fraud detection. Assist is the coordination of processes for improving quality of care and health outcomes for specifically delineated projects or populations. Excellent communication and facilitation skills are keys to success. Assist and support the team in cost containment, assist in projects and service delivery to meet goals. Work together with the team on quality improvement and clinical management projects within Clinical Operations Serves as a resource/educator regarding specific areas of expertise. Able to create and implement appropriate educational clinical programs content for internal and external audiences and link with Cigna University resources. Other duties as assigned. Location: India Languages: English, fluent and any additional language will be considered. Experience: Medical Degree 3+ years of experience in insurance sector would be an asset.

Position Overview Developer with 11 -1 3 ?years of strong design and developer experience to build? robust APIs and services using Java and Spring Boot , coupled with hands-on experience in data processing . H as knowledge and experience to design and implement scalable On Prem / C loud solutions that efficiently?manage and leverage large datasets . P roficient in Java / Spring Boot with demonstrated ability to integrate with different database s and other APIs and services while ensuring security and best practices are followed throughout the development lifecycle. ? Responsible for overall design and development of data integration code for the engineering team/asset. Responsible for providing technical knowledge on integration and ETL processes to build and establish coding standards. Create a working agreement withing the team and other stakeholders that are involved. Partner and align with Enterprise Architect, Product Owner, Production Support, Analyst, PVS Testing team, and data engineers to build solutions that conform to defined standards. Perform code reviews and implement suggest improvements. Responsibilities Design, develop, and maintain APIs using Java and Spring B oot and ensure efficient data exchange between applications. ?Implement API security measures including authentication, authorization, and rate limiting. Document API specifications and maintain API documentation for internal and external users. De velop integration with different data sources and other APIs / Web Services Develop integrations with IBM MQ and Kafka Develop / Maintain CI/CD pipelines Do performance evaluation and application tuning Monitor and troubleshoot application for stability and performance Well versed in design, development, and unit testing of ETL jobs that read and writes data from database tables, flat files, datasets, IBM MQs, Kafka topics, S3 files, etc. ? Carry out Data Profiling of Source data and generate logical data models (as required or applicable). ? Define, document, and complete System Requirements Specifications including Functional Requirements, Context Diagrams, Non-Functional Requirements, and Business Rules (as applicable for Sprints to be complete). Create Source-to-Target mapping documents as required and applicable. Support definition of business requirements including assisting the Product Owner in writing user stories and acceptance criteria for user stories. Support other scrum team members during the following activities (as required or applicable). Design of test scenarios and test cases. Develop and identify data requirements for Unit, Systems, and?Integration tests. Qualifications Required Skills Programming Languages ? Proficiency in Java. Web Development ? Experience with SOAP and RESTful services. Database Management ? Strong knowledge of SQL (Oracle). Version Control ? Expertise in using version control systems like Git. CI/CD ? Familiarity with CI/CD tools such as GitLab CI and Jenkins. Containerization & Orchestration ? Experience with Docker and OpenShift. Messaging Queues ? Knowledge of IBM MQ and Apache Kafka. Cloud Services ? Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Adept working experience in design and development of performance efficient ETL flows dealing with millions of rows in volume. Must have experience working in SAFE Agile Scrum project delivery model. Good at writing complex SQL queries to pull data out of RDBMS databases like Oracle, SQL Server, DB2, Teradata , etc. Good working knowledge of Unix scripts. Batch job scheduling software such as CA ESP. Experienced in using CI/CD methodologies . Required Experience & Education Must have 11 - 13 years of hands-on development of ETL jobs using IBM DataStage version 11 or higher. Experience managing and/or leading a team of developers. Working knowledge of Data Modelling, solution architecture, normalization, data profiling etc. Adherence to good coding practices, technical documentation, and must be a good team player. Desired Skills Analytical ThinkingAbility to break down complex problems and devise efficient solutions. DebuggingSkilled in identifying and fixing bugs in code and systems. Algorithm Design Proficiency in designing and optimizing algorithms. LeadershipProven leadership skills with experience mentoring junior engineers. CommunicationStrong verbal and written communication skills. TeamworkAbility to collaborate effectively with cross-functional teams. Time ManagementCompetence in managing time and meeting project deadlines. Education Bachelors degree in Computer Science , Software Engineering, or related field. A Master's degree is a plus. Certifications ? Relevant certifications in AWS a plus Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) About Evernorth Health Services

Position Overview This role provides hands-on experience in analyzing the requirements from business users/analysts and build software solutions for the business users/analysts and their matrix partners. The focus of the work is to continue to enhance self-service capabilities for the users to do their job more effectively in the National Affordability and Clinical Analytics space. Specific focus will be on data work and legal/compliance/regulatory audits related to the No Surprises Act. In this role, you will have an opportunity to influence business direction through data-led insights to build and design solutions that support enterprise needs. This is a hands-on position with work being highly visible to the highest levels of Evernorth? management who are motivated to see the successful results of our efforts. The solutions you contribute to focuses on enabling analysts and users to perform analytics leveraging data-driven insights and strategies to drive affordability and enable growth. Responsibilities Understand business requirements from business leaders, users, and/or analystsUnderstand and analyse current systems and develop programs matching the requirementsUnit Test the developed/modified process to ensure the requirements are metAnalyze software programs and optimize (operational, performance, and cost) wherever possibleBuild automations on recurring jobs and schedule jobs to avoid manual intervention and to improve performanceTroubleshoot problems and arrive at resolutionWork with users to help them with system understandingReview the solution with users to make sure UAT criteria are metCoordinate with onshore for daily handover-takeoverIdentify opportunities and drive process improvementsTake accountability for the process/tasks owned by self Qualifications Someone who relates to the world, through data - without data, you feel lost Creative and naturally curious - you're constantly looking for ways to add value and can't help but get immersed in the challenge of uncovering insightful data patternsObjective, logical, and fact-oriented youre rationale in your data discovery Self-starter - you enjoy working with minimal supervision and thrive off independence to enable value in your own unique waysAbility to make sound decisions and piece together puzzles with limited direction youre your own leader Time management skillsTeam skills for collaboration to achieve common goalsaligned with the organizationFamiliarity with agile methodologyFamiliarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example Required Education Bachelors degree in related technical areas either Business Analytics, Data Science, Mathematics/Statistics, Computer Science, or a related quantitative field 5-8 years of work experienceExperience working in an onshore/offshore model Proven experience with development of application solutionsTechnology/Domain certifications such as Python, SAS, AWS, PAHMDemonstrated ability to automate processes with quantifiable and measurable before/after results Technical Requirements Ability to hear and translate ideas into self-built functional designs with complementary technical details that support scale and require minimal maintenance 4+ years of experience building reports leveraging business intelligence reporting capabilities i.e. Tableau with demonstrated stories of how the business has acted against insightsStrong programming skills - SAS, Python, SQLFamiliarity with most of the following technologies- Tableau, Excel Macros, TOAD, Databricks Desired Experience and Skills US healthcare analytics and claims-related experience, reimbursement methodologies, and medical terminology (CPT, Dx, ICD10, HCPCS, Rev Codes, etc.)Exposure to Cloud technologies such as AWS, DatabricksHealthcare experience including Medical/Behavioral Claims and Cost ContainmentConstantly consider the, So What? and Now What? behind your work and ask the right questions to anticipate and gauge whether a team/project will deliver what is neededExercises extreme comfort with ambiguity with the humbleness to know when something isnt working and to Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Position Overview The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities developing distributive applications, utilizing Java SpringBoot, Jenkins, GitHub, OpenShift, ReactJS. This candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires the ability to make well-thought-out decisions on complex or ambiguous issues and to effectively communicate to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best practices used to build enterprise-scale solutions. Responsibilities Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause Support all software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process based applications Work cross-functionally with the support team, development team and business team to efficiently address customer issues. Active member of high-performance software development and support team in an agile environment. Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology. Qualifications Required Skills: Desire to work in application support space Passion for learning and desire to explore all areas of IT Experience in Java SpringBoot, Jenkins, GitHub, OpenShift, ReactJS. Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle. Exceptional analytical and problem-solving skills Structured, methodical approach to systems development and troubleshooting Ability to ramp up fast on a system architecture Experience designing and developing process-based solutions or BPM (business process management) Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education: 5-8 years in an application development role or as a quality engineer Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelors degree education requirement These two sections will be standardized in the JD template and made not editable. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Position Overview Developer with 11 -13 years of strong design and developer experience to build? robust APIs and services using Java and Spring Boot , coupled with hands-on experience in data processing . H as knowledge and experience to design and implement scalable On Prem / C loud solutions that efficiently?manage and leverage large datasets . P roficient in Java / Spring Boot with demonstrated ability to integrate with different database s and other APIs and services while ensuring security and best practices are followed throughout the development lifecycle. ? Create a working agreement withing the team and other stakeholders that are involved. Partner and align with Enterprise Architect, Product Owner, Production Support, Analyst, PVS Testing team, and data engineers to build solutions that conform to defined standards. Perform code reviews and implement suggest improvements. Responsibilities Design, develop, and maintain APIs using Java and Spring B oot and ensure efficient data exchange between applications. ?Implement API security measures including authentication, authorization, and rate limiting. Document API specifications and maintain API documentation for internal and external users. ? De velop integration with different data sources and other APIs / Web Services Develop integrations with IBM MQ and Kafka Develop / Maintain CI/CD pipelines Do performance evaluation and application tuning Monitor and troubleshoot application for stability and performance Carry out Data Profiling of Source data and generate logical data models (as required or applicable). ? Define, document, and complete System Requirements Specifications including Functional Requirements, Context Diagrams, Non-Functional Requirements, and Business Rules (as applicable for Sprints to be complete). Create Source-to-Target mapping documents as required and applicable. Support definition of business requirements including assisting the Product Owner in writing user stories and acceptance criteria for user stories. Support other scrum team members during the following activities (as required or applicable). Design of test scenarios and test cases. Develop and identify data requirements for Unit, Systems, and?Integration tests. Qualifications Required Skills Programming Languages Proficiency in Java. Web Development Experience with SOAP and RESTful services. Database Management Strong knowledge of SQL (Oracle). Version Control Expertise in using version control systems like Git. CI/CD Familiarity with CI/CD tools such as GitLab CI and Jenkins. Containerization & Orchestration ? Experience with Docker and OpenShift. Messaging Queues ? Knowledge of IBM MQ and Apache Kafka. Cloud Services ? Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Adept working experience in design and development of performance efficient ETL flows dealing with millions of rows in volume. Must have experience working in SAFE Agile Scrum project delivery model. Good at writing complex SQL queries to pull data out of RDBMS databases like Oracle, SQL Server, DB2, Teradata , etc. Good working knowledge of Unix scripts. Batch job scheduling software such as CA ESP. Experienced in using CI/CD methodologies . Required Experience & Education Must have 11 - 13 years of hands-on development experience Extensive e xperience developing and maintaining APIs Experience managing and/or leading a team of developers. Working knowledge of Data Modelling, solution architecture, normalization, data profiling etc. Adherence to good coding practices, technical documentation, and must be a good team player. Desired Skills Analytical ThinkingAbility to break down complex problems and devise efficient solutions. DebuggingSkilled in identifying and fixing bugs in code and systems. Algorithm Design Proficiency in designing and optimizing algorithms. LeadershipProven leadership skills with experience mentoring junior engineers. CommunicationStrong verbal and written communication skills. TeamworkAbility to collaborate effectively with cross-functional teams. Time ManagementCompetence in managing time and meeting project deadlines. Education Bachelors degree in Computer Science , Software Engineering, or related field. A Master's degree is a plus. Certifications Relevant certifications in AWS a plus Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

We are looking for a passionate Trailblazer (aka Salesforce Developer) to join our Technology team supporting Cigna Global Individual Health. The Salesforce Developer will work on an Agile scrum team and will be responsible for managing assigned work requests throughout the SDLC, building customized solutions using Salesforce declarative tools, custom code, and AppExchange products. The candidate will require to gain understanding of business requirements and work to develop them accordingly. About You You’re the type of person that is always looking to learn and embrace existing and emerging integration capabilities/approaches. You’re passionate about all things technology and keep up to date with the latest industry trends and products. You’re the type of person that loves the challenge of solving complex technical problems by thinking outside the box. A normal day looks like: Development Analysing requirements to ensure information is complete and determine complexity. Applying your knowledge of “out of the box” functionality to determine what different design options exist and highlight any compromises. Developing and documenting customised solutions within the Salesforce platform including enhancing and creating flows, functions and configurations and maintaining balance between point and click and coding solutions Develop system integrations involving Salesforce.com web services (JSON, SOAP) and Metadata API Ensuring developed solutions are written to be maintainable, scalable, testable and deployable. Ensuring that solutions adhere to Salesforce best practices and leverage standard CRM functionality where possible. Support for bug fixing Maintaining system security and integrity Deployment/Release of the change through sandboxes to production Leadership and Collaboration Participating in peer review sessions with other Salesforce developers and admins within your team or Cignas Salesforce community Collaborating with other technology teams to facilitate interfaces between Salesforce and other systems Collaborate with Cignas Architecture team in regards to the project and related Salesforce effort estimates Participating in Agile team activities, such as estimation, collaboration in requirements definition, code reviews, and feedback contribution during retrospectives Ideally you will have experience with or have: Bachelor’s degree in Computer Science or a related discipline 4+ years in Salesforce administration and development 2+ years as a Salesforce Developer with Apex, triggers, trigger frameworks and Visualforce 1+ years experience working with Lightning Web Components Hands on Salesforce experience either on Service Cloud or Sales Cloud Experience with code refactoring Hands on Salesforce experience with Salesforce Experience Cloud advantageous Knowledge of Salesforce REST, SOAP and Metadata API and integration experience with calling external REST/SOAP APIs and web services from Salesforce Knowledge of agile processes, software development lifecycle and supporting tools General understanding of common IT applications Exceptional English verbal, written and interpersonal skills Salesforce Platform Developer I certified It would be great if you have: 1+ years as a Salesforce Administrator with declarative development – Validations, Flow, Object Model, Security Certified Salesforce Administrator, Platform App Builder, Platform Developer II Certified Copado Fundamentals I and II Experience with Salesforce DevOps tools such as Copado, Git, SFDX About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

& Responsibilities: Servant Leader for the team with excellent customer focus skills. Cross collaborates with members of the organization from various functions which include Product Owners, Engineering Leads, Developers, Quality Engineers, Project Managers, Finance Advisors, Communications Advisors, and Portfolio Advisors bringing them together as “One Team” to drive outcomes. Guiding the team and organization on how to navigate Organizational Operations practices and values. Guiding the team on how to get the most out of self-organization. Guiding the team on self-organizing to fill in the intentional gaps. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Providing all support to the team using a servant leadership style whenever possible and leading by example. Able to work an ambiguous request and obtain the data needed to achieve the desired results of the ask. Experience Required: 11 – 13 Years of experience in IT 5 – 7 Years of experience as a Project Manager 3 – 5 Years of experience with Technology Financials 3 – 5 Years of experience. In Process Improvement Experience Desired: Experience / working knowledge of SAFe practices is a plus. Experience in working with Data & Analytics Team is a plus. Education and Training Desired: CSM (Certified Scrum Master) SSM (Certified SAFe Scrum Master) Second level Scrum Master Certification (CSP, PSM II) Primary Skills: Experience with the typical Microsoft Office applications. Advanced Microsoft Excel skills. Advanced Project Management skills. Previous experience as a team lead. Excellent communication and mentoring skills. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

The Digital Project Manager is responsible for leading workstreams supporting Digital & Analytics initiatives. The PM will help develop the project delivery strategy, approach and ensures alignment with the supporting business case. The Project Manager drives the determination and adjusts project scope, timing, and budgets as needed. This individual will help develop communication plans and interface with matrix teams, IT leadership, business leadership, and external vendors/partners to execute on responsibilities. Responsible for overall project management, planning, tracking and building project teams Drive resolution to project level issues Ensures risks are identified and mitigation/contingency plans are created Facilitates prioritization of business needs, managing expectation of business and IT partners Proactively builds and manages strategic relationships with business partners to optimize business performance and results Responsible to report Project Status Supports Project Quality Review meetings with senior leaders Authors Business Project Review when required The Project Manager has the responsibility to unite, manage, and lead the multiple project teams within the program that will result in achieving the desired business outcome. The ideal candidate will have the following background and skills in order to effectively meet the role expectations: Proven track record of successfully delivering other projects of similar scale and complexity Experienced in all aspects of hands-on project management for a variety of different types of projects including an emphasis on initiatives with large-scale IT or application development components Possess strong written and oral communication abilities Proficient in the practical application of the Agile Methodology Ability to quickly understand key aspects of CIGNA’s systems and applications as they relate to business functions Ability to quickly understand the complexities of model development and analytics Experienced in reporting project status to executive management Ability to effectively partner with matrix organizations to coordinate and manage project activities Candidates must possess knowledge and practical expertise in both the use of Project Management methodologies and tools as well as SDLC methodologies and tools A Bachelors in Computer Science, Business Administration, or other related fields Qualified candidates will typically have 3 years of IT and business/industry work experience and 3+ years managing mid-scale to large-scale projects About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSECI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Role Title: Automation Engineer Analyst Position Summary: We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We leverage cutting edge Artificial Intelligence (AI) and Machine Learning (ML) algorithms to develop solutions for automated document processing and customer service chat bots. We are looking for AI Prompt Engineers with strong engineering, full stack expertise to build the best fit solutions leveraging Large Language Models (LLMs) and Generative AI solutions. Extreme focus on speed to market and getting Products and Services in the hands of customer and passion to transform healthcare is key to the success of this role. Passionate about intelligent automation tools and using the latest technologies to deliver business solutions Boundless intellectual curiosity to continually learn and explore how to do things better, faster and cheaper A “roll-up your sleeves and get the job done” mentality Enjoys speaking with customers to understand how we can best meet their needs Ability to effectively deal with change Team player and ability to collaborate well Excellent verbal and written communication skills to interact with a wide variety of stakeholders Passion to learn Takes ownership and accountability Understands when to automate and when not to Excellent abstract, analytical, problem solving and critical thinking skills. Excellent facilitation skills Comfortable working with ambiguity Ability to work as part of a high performing team in a fast paced environment Experience Required: Required 3+ Years’ experience as an analyst in software development or process engineering Prior experience working with intelligent automation tools – especially robotics Demonstrated experience with thorough problem solving and analytical skills, combined with strong business acumen Prior experience with business process automation Prior entrepreneurial or startup experience is desirable Knowledge and experience with agile development is desired Education and Training Required: Degree in Computer Science, Artificial Intelligence, or a related field. Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Main Duties/Responsibilities Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals. Monitor and highlight high cost claims and ensure relevant parties are aware. Monitor turn around times to ensure your claims are settled within required time scales, highlighting to your Supervisor when this is not achievable. Respond within the time commitment given to enquiries regarding plan design, eligibility, claims status and perform necessary action as required, with first call resolution where possible. Interface effectively with internal and external customers to resolve customer issues. Identify potential process improvements and make recommendations to team senior. Actively support other team members and provide resource to enable all team goals to be achieved. Work across European business in line with service needs. Carry out other adhoc tasks as required meeting business needs. Experience Required: Customer focused with ability to identify and solve problems. Ability to meet/exceed targets and manage multiple priorities. Proficient in Microsoft Office applications. Preferred if English and Arithmetic qualification gained. Experience in medical administration, claims environment or Contact Centre environment is advantageous but not essential. Skills: Must possess excellent attention to detail, with a high level of accuracy. Strong interpersonal skills with good verbal and written communication to internal and external clients. Strong customer focus with ability to identify and solve problems. Ability to work under own initiative and proactive in recommending and implementing process improvements. Ability to organise, prioritise and manage workflow to meet individual and team requirements Ability to exercise judgment. About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

QA & Testing Lead Analyst - HIH - Evernorth About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSECI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Summary: Position Overview This role will work with manual QA testers and setup the automation framework, building new test frameworks, writing and designing automation scripts from scratch and maintaining automated test scripts to ensure quality control standards are achieved. We need an QA Automation Engineer who is successful in growing, developing, and implementing automated testing solutions to maximize testing coverage and reduce test cycle time. This will require cross coordination between multiple teams. This role will also provide direction for implementing best practices to determine optimum solutions. Excited to grow your career We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for engineer to develop, optimize and fine-tune AI models for performance, scalability, and accuracy. In this role you will support the full software lifecycle of design, development, testing, and support for technical delivery. This role requires working with both onsite and offshore team members in properly defining testable scenarios based on requirements/acceptance criteria. Responsibilities Responsible for architecting, designing and implementing test automation frameworks from ground up into a continuous integration and execution model Evaluate existing automation framework and provide automation solution for building end to end regression suite Develop, execute and maintain automation test scripts to meet software release deliverables, project testing requirements and other quality considerations Define test data conditions and partners and works closely with Data team to obtain the data Actively engage in defect reporting and triaging Responsible for creating data portability functions. Create data necessary for the scripts based on the functionality Responsible for developing smoke, functional and regression test suites for GUI Front End, and Database backend Document, maintain, and monitor software problems Recommend strategies and methods to improve test plans and test processes Maintain well organized records of test results and generate historical analysis of test results As a member of the scrum team, closely interact with both onsite and offshore team members. The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Qualifications Required Skills: Minimum of 4 Years of Automation experience required Preferably 5 years in IT API Automation testing Data validation experience with strong SQL knowledge required (knowledge of joins, table relationships, and subqueries) Experience in testing web application and web services developed using latest technologies and frameworks requiredDOTNET C#, Rest Assured, JSON, etc. Experience building new (from scratch) QA automation framework is a plus Hands-on experience with a mix of modern Test Automation tools and frame works Experience in CI/CD process required Prefer experience using UI testing frameworks – Selenium Knowledge of cloud technologies (Azure preferred) Must have broad knowledge experience with testing and modeling tools, and change management and test case generation techniques Solid understanding of Quality Assurance methods and practices Deep understanding of manual and automated testing concepts Solid understanding of STLC (Software Test Life Cycle) Solid understanding of SDLC (Software Development Life Cycle) Strong Object-Oriented Programming Skills Well-developed problem solving and analytical skills Excellent interpersonal communication skills Required Experience & Education: Bachelor’s Degree in related field requiredMaster’s Degree in related field a plus About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

About Us At CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. CIGNA Healthcare believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at CIGNA Healthcare will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Process Overview* International insurance claims processing for Member claims. * Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles. Responsibilities- Adjudicate international pharmacy claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals. Monitor and highlight high-cost claims and ensure relevant parties are aware. Monitor turnaround times to ensure your claims are settled within required time scales, highlighting to your Supervisor when this is not achievable. Respond within the time commitment given to enquiries regarding plan design, eligibility, claims status and perform necessary action as required, with first issue/call resolution where possible. Interface effectively with internal and external customers to resolve customer issues. Identify potential process improvements and make recommendations to team senior. Actively support other team members and provide resource to enable all team goals to be achieved. Work across International business in line with service needs. Carry out other ad hoc tasks as required in meeting business needs. Work cohesively in a team environment. Adhere to policies and practices, training, and certification requirements. Requirements*: Working knowledge of the insurance industry and relevant federal and state regulations. Good English language communication skills, both verbal and written. Computer literate and proficient in MS Office. Excellent critical thinking and decision-making skills. Ability to meet/exceed targets and manage multiple priorities. Must possess excellent attention to detail, with a high level of accuracy. Strong interpersonal skills. Strong customer focus with ability to identify and solve problems. Ability to work under own initiative and proactive in recommending and implementing process improvements. Ability to organise, prioritise and manage workflow to meet individual and team requirements. Experience in medical administration, claims environment or Contact Centre environment is advantageous but not essential. Education* Graduate (Any) - medical, Paramedical, Pharmacy or Nursing. Experience Range* Minimum 1 year of experience in healthcare services or processing of healthcare insurance claims. Foundational Skills* - Expertise in international insurance claims processing Work Timings* 7:30 am- 16:30 pm IST Job Location* Bengaluru (Bangalore) About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Key Responsibilities Lead Solution Architect who will work closely on IOH applications architecture as part of its digital transformation and modernisation. CollaborationWork with Enterprise architects and stakeholders for reviews and approvals needed as per the process. Collaborate with other professionals to determine functional and non-functional requirements for new software or applications Work on the overall vision of stakeholders and customers. Choose the right approach that aligns with business needs. Implementation oversightGuide implementation to ensure solutions meet design specifications. Provide guidance to development teams and communicate successfully all concepts and guidelines to development team & oversee progress of development team to ensure consistency with initial design IntegrationEnsure seamless integration of system components with other systems. Quality assuranceManage reviews (design/code) for the critical components to ensure systems are robust and secure. DocumentationMaintain comprehensive documentation for system designs and processes. Value stream and ART responsibilitiesAlign system designs with Value streams and ART, participate in PI planning, and support the continuous delivery pipeline. Continuous improvementRecommend enhancements to existing systems for improved efficiency. Requirements and skills Bachelor’s or master’s degree in computer science, Software Engineering, or a related field. Proven experience (5 years) as systems architect Extensive knowledge of software development methodologies, source code management strategies, design patterns, DevSecOps, automation, and best practices. Ability to translate non-functional requirements such as availability, flexibility, stability, ease of maintenance and security. Experience of implementing software using Enterprise .NET technologies (.NET 5+), web based and desktop clients, application servers, relational and non-relational databases, container-based services (such as Docker, Kubernetes), service-bus solutions, testing strategies. Excellent knowledge of software and application design and architecture Understanding of software quality assurance principles A technical mindset with great attention to detail High quality organizational and leadership skills Strong communication and presentation skills Strong analytical, problem-solving, and conceptual abilities Experience with information processing fundamentals and best practices Ability to prioritize tasks, especially when under pressure Desirable Microsoft .NET Core Certified Experience of using Microsoft Azure DevOps tools Experience of using Github Experience of using Jira About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Oracle Fusion Technical Consultant (Application Development Senior Analyst) Role As an Oracle Fusion Technical Consultant, you will be joining the Cigna technology team responsible for building and maintaining Oracle Fusion application and services supporting our rapidly growing Middle East region. Working as a member of an agile team, you’ll lead the technical effort for implementing and supporting a roll out of Oracle Fusion Financials solution to support our health services and insurance businesses. We are rapidly expanding the team to embark on a major change initiative to augment an existing application ecosystem to enable our business to expand into new markets in the MEA region and beyond. This is an exciting time to become part of the Cigna technology team, working on an initiative that is laying the foundations for our future state technology stack that will ultimately be used across our international business. About You You’re an experienced Oracle Fusion Technical consultant with a strong track record of delivery and experience of supporting the implementation of the Fusion Financials product set. Strong experience of the following OICS, Fusion reporting tools (BIP,OTBI) Passionate about Oracle technology and keep up to date with the latest enhancements, releases and future roadmaps. The type of person that loves the challenge of solving complex technical problems by thinking outside the box. Core responsibilities: be responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side. Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across all core fusion Financial Support and manage all existing Custom solutions/processes built on PaaS Build BI Reports, OTBI reports and write basic data exactions queries using SQL Conduct technical design workshops for existing and new business requirements Work with Users & other team members to configure the system and resolve the issues resulting during or post implementation Lead data migration, and integration activities from legacy systems to Oracle Fusion Impact analysis and propose solutions for the enhancement requests Assist business in Unit / System Integration testing Ensure that implementation partner is configuring the system as per agreed design Understand capabilities and identify risks and opportunities of deploying new functionality Provide level 3 support, create and conduct instructor lead application training Essential: Bachelor’s degree in Computer Sciences or equivalent or a related discipline Minimum of 5 years experience as an Oracle technical consultant Minimum 2 full life cycle implementations of Fusion financial After go live support project experience. Expert level using Oracle tools (Design Studio, Application Composer, Page Composer, Workflow – Approval Rules/Notifications, PL/SQL and Fusion Middleware Object Design, Development & Testing Expertise in OIC, REST/SOAP Integration components Experience with business requirements, technical analysis and design, coding, testing, and implementation of Extension within a software environment Broad knowledge and deep domain experience within the Oracle PaaS/IaaS product Desirable: Oracle PaaS Certification is a plus. Previous Project experiences in finance transformation Experience working with Agile development methodologies Competencies: Strong stakeholder management experience and good communication skills. Flexible, open mind-set and comfortable working with existing systems. Passionate about technology and applying it to business solutions. Enthusiastic and possessing a “can do” attitude. Have a track record of getting things done, within a fast-paced and changing environment. Creative and be good at bringing others along with you. Comfortable dealing with conflict. You will be a team player with excellent written and oral communication skills. About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Role Title: IT Project Management Senior Analyst - Integrated Solution Manager Position Summary: The Integrated Solution Manager Senior Analyst is responsible for defining and supporting the building of the integrated test strategies and test plans those alignments with the portfolio and program epic needs over the product lifecycle. This individual will work with business, technology, and solution teams to develop artifacts that supports the program overall long-term business objective. This individual must possess a strong understanding of Cigna processes and capabilities across all integrated application/business work streams. & Responsibilities : The ISM drives the testing phases and delivers artifacts in conjunction with the test execution phases. Collaborates with project team during the Project Kickoff, PI Prep, Execution Sync and Test evidence reviews. Leads Test Execution phases. Test Execution is a phase of Integration testing which is coordinated by the ISM in conjunction with other QE test teams in order to prove that the proposed technical solution for the business need has been met. The activities handled during this timeframe are: Work with system teams to plan technical Integrated, End-to-End and Regression Testing that aligns with the portfolio and program level epics. Participate in agile development and collaborate with developers and product managers to plan for testing. Leverage test management and execution tools including Jira and Zephyr. Measure and monitor progress and results during each test to ensure that the product is tested, validated, and demoed on time and within budget, and that it meets or exceeds expectations, including taking necessary corrective actions as needed. Ensure that the team follows the testing standards, guidelines, and testing methodology as agreed upon. Develop reusable automated test scripts and maintain their compatibility. Facilitate continuous improvement including identification and implementation of test automation. Be the first escalation point when issues arise within the integrated testing phase. Escalate to the Integration Solution Manager Practice Lead as necessary and appropriate if issues are unresolvable at their level. Create test strategies for programs/projects to ensure they achieve the quality objectives that are defined. Serve as a subject matter expert in test management regardless of what methodology is used to execute. Communicate importance of and drive team’s compliance with Cigna policies and procedures. Competencies / Skills: Strong technical test experience The ability to write a Program/Project Test Strategy and Program/Project Level Test Plan Deep understanding of technical requirements, portfolio, and program epics Ability to develop and manage all aspects of the technical testing effort, including plans, interdependencies, schedule, budget, tools, and required personnel. Good understanding of best testing practices and ability to provide feedback at technical reviews. Ability to document and communicate the status of testing progress against plans, taking corrective action as necessary. Ability to provide technical leadership to meet testing deadlines and objectives. Ability to review deliverables for completeness, quality, and compliance with established project standards. Expert level of Healthcare products, Commercial, Medicare/Medicaid Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity Ability to deal with organizational politics including ability to navigate a highly matrixed organization effectively. Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies) Stakeholder management (setting and managing expectations) Strong business acumen including ability to effectively articulate business objectives. Analytical skills, Highly Focused, Team player, Versatile, Resourceful Ability to learn and apply quickly including ability to effectively impart knowledge to others. Effective under pressure Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills. Strong problem-solving and critical thinking skills Experience Required: Qualified candidates will typically have 3 - 5 years of professional IT work experience and managing projects/initiatives. Experience Desired: Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results. Demonstrated core project management skills including project planning, scope management, issue and risk management, resource planning, financial management, etc. Experience with Agile delivery methodology. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

QA & Testing Lead Analyst - HIH - Evernorth Position Overview The Quality Analyst (QA) Tester upholds quality assurance standards and measures for the Health Information Interoperability team. The QA Tester gathers and analyzes data in support of business cases, proposed projects, and systems requirements, enhancements, and will plan and support direct supervisor in executing, training, and supporting the team. This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, writing test plans and scripts for application development, information systems, and operations systems. The QA Tester exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. The QA Tester utilizes deep professional knowledge and acumen to advise functional leaders. The QA Tester focuses on providing thought leadership within Information Management but works on broader projects, which require understanding of wider business. Excited to grow your career We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for engineer to develop, optimize and fine-tune AI models for performance, scalability, and accuracy. In this role you will support the full software lifecycle of design, development, testing, and support for technical delivery. This role requires working with both onsite and offshore team members in properly defining testable scenarios based on requirements/acceptance criteria. Responsibilities Define test process including required test activities, deliverables and test schedule.Understand how changes impact work upstream and downstream including various back end and front-end architectural modules Responsible for developing smoke, functional and regression test suites for GUI Front End, and Database backend Document, maintain, and monitor software problems Recommend strategies and methods to improve test plans and test processes As a member of the scrum team, closely interact with both onsite and offshore team members. The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Define test data conditions and partners and works closely with Data team to obtain the data. Actively participate in all phases of testing (In sprint functional testing, integration testing and regression) Business requirement analysis, test design, defect logging and tracking Actively engage in defect reporting and triaging Adheres to the organizations Quality Engineering best practices Qualifications Required Skills: Minimum of 5-8 years QA experience - 5+ years of Software Quality Assurance experience on enterprise level applications Experience in writing intermediate to complex SQL queries, ability to determine the types of testing that must be conducted (i.e., data validation, regression, etc.), including evaluating the testability of requirements and create a comprehensive test plan that supports the business and technological solutions being delivered. Extensive exposure to Back-end/ETL testing with high-level of SQL skills is required.Experience in API Testing Experience with streaming technologies such as Kafka Exposure to large data sets and understand Data Quality FrameworkKnowledge of cloud technologies (Azure preferred) Familiarity with at least one of the following languagesC# preferred; Java, Python, or JavaScript accepted Experience in Design, development and implementation of QA strategyMust have broad knowledge experience with testing and modeling tools, and change management and test case generation techniques Experience with test management and defect tracking toolsAbility to collaborate with a team of Business Analysts, Systems Analysts, Project Managers and Application Developers in various locations to test configuration of business requirements Knowledge and experience in data masking methodologies - Familiar with Meta Data Management tools a plus Exposure to Automation Testing and technologies a plusAbility to handle multiple competing priorities in a fast-paced environment Adaptable and flexible to business demands, Well-developed problem solving and analytical skills Excellent interpersonal communication skills Prior experience in the Health Care industry preferred Required Experience & Education: Bachelor’s degree in related field with 5-8 years of overall experience with at-least 5 years in each of the technical skills listed above Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

The Cigna International Health unit uses Amazon Web Services (AWS) services and custom, proprietary solutions implemented in AWS, to pre-process paper health care claims from around the world. The volume is expected to reach significantly higher per day, as expansion of the initiative is one of the top priorities for International Health. To do so, the engineer is expected to build and support solutions that pre-process the paper image claims to extract data, build pipelines using serverless solutions and invoke AI/ML processes to populate claim data from the submitted claims. The engineer will also be working on building metrics, monitoring and operational dashboards. Required Skills: Strong hands-on experience with Python, Boto3, and test-driven development techniques such as unit testing and gameday testing. Hands-on experience in writing unit tests with Python. Hands-on experience with common AWS Services such as Lambdas, Step Functions, DynamoDB, S3, and CloudWatch. Experience in deploying applications to development and test environments. Enters an existing team and learns rapidly about the overall goals of the solution. Collaborates with the rest of the team to explore paths towards the overall goals. Participate in peer reviews and deployments.Executes, understands that work is not complete until it is implemented. When analysis is complete and decisions have been made, the work has only just begun. Embraces an agile mindset to adjust to best achieve the overall goals; is not locked into initial decisions. At the same time, develops plans in advance to find a healthy balance of preparedness and flexibility, as appropriate for each situation’s needs. Rapidly raises up defects, and reflects on where prior judgment was incorrect in the spirit of growth. Good news travels fast, bad news faster. Addresses the mistakes of others in the spirit of learning and growth. Models these behaviors in the team retrospective. About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Role TitleIT Project Management Advisor - Integrated Solution Manager Position Summary: The Integrated Solutions Manager Advisor will work with business, technology, and solution teams to develop artifacts that support the program’s overall long-term business objectives. This individual must possess a strong understanding of Cigna processes and capabilities across all integrated application/business work streams. & Responsibilities: Provides counsel and advice to top management on significant Integrated Solution matters, often requiring coordination between organizations. Responsible for managing, directing, and planning multiple complex projects, or occasionally one highly complex project, consisting of one or more project teams. Responsible for coordinating, scheduling, and assigning project tasks, team building, maintaining working relationships with client functional areas outside of IT. Applies project development methodologies and reporting techniques to indicate project status. May manage and direct one or more project teams of project managers, specialists, analysts, and programmers to meet complex project objectives. Reviews, evaluates, and formulates project plans, schedules, and budgets. Allocates staff and budget resources to meet changing corporate needs. Identifies and negotiates schedules, milestones and resources required to meet project objectives. Organizes and guides project operations using methodologies accepted by the industry. Evaluates and reports progress in terms of quality and performance metrics common to IT projects. Modifies schedules as required. Works with client departments to coordinate systems testing, installation, training, and support. Keeps informed of technical and managerial advances in IT. Focuses on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as “the go-to person” for the most complex IT Project Management assignments. Work with the ISMs and system teams to plan technical Integrated, End-to-End and Regression Testing that aligns with the portfolio and program level epics. Participate in agile development and collaborate with developers and product managers to plan for testing. Leverage test management and execution tools including Jira and Zephyr. Oversee ISM work throughout test plan development and test execution to ensure that testing is on time and within budget. Measure and monitor progress and results during each test to ensure that the product is tested, validated, and demoed on time and within budget, and that it meets or exceeds expectations, including taking necessary corrective actions as needed. Ensure that the team follows the testing standards, guidelines, and testing methodology as agreed upon. Develop reusable automated test scripts and maintain their compatibility. Facilitate continuous improvement including identification and implementation of test automation. Be the first escalation point when issues arise within the integrated testing phase. Escalate to the Integration Solution Manager Practice Lead as necessary and appropriate if issues are unresolvable at their level. Ensure appropriate resources are assigned to projects with the right skillset and experience. Review test strategies for programs/projects to ensure they achieve the quality objectives that are defined. Serve as a subject matter expert in test management regardless of what methodology is used to execute. Communicate importance of and drive team’s compliance with Cigna policies and procedures. Manage oversight of ISM’s work activities and assignments throughout the integrated testing life cycle. Competencies / Skills: Strong technical test experience The ability to write a Program/Project Test Strategy and Program/Project Level Test Plan Deep understanding of technical requirements, portfolio, and program epics Ability to develop and manage all aspects of the technical testing effort, including plans, interdependencies, schedule, budget, tools, and required personnel. Good understanding of best testing practices and ability to provide feedback at technical reviews. Ability to document and communicate the status of testing progress against plans, taking corrective action as necessary. Ability to provide technical leadership to meet testing deadlines and objectives. Ability to review deliverables for completeness, quality, and compliance with established project standards. Expert level of Healthcare products, Commercial, Medicare/Medicaid Team Leadership & Development including ability to mentor, coach, and effectively transfer expertise to others. Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity. Ability to deal with organizational politics including ability to navigate a highly matrixed organization effectively. Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies) Stakeholder management (setting and managing expectations) Strong business acumen including ability to effectively articulate business objectives. Analytical skills, Highly Focused, Team player, Versatile, Resourceful Ability to learn and apply quickly including ability to effectively impart knowledge to others. Effective under pressure Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills. Strong problem-solving and critical thinking skills Experience Required: Experience providing mentoring/coaching to several individuals. Experience with managing vendor relationships. Experience with Agile delivery methodology. Qualified candidates will typically have 11 - 13 years of professional IT work experience and managing projects/initiatives. Experience Desired: Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results. Demonstrated core project management skills including project planning, scope management, issue and risk management, resource planning, financial management, etc. Competencies: Manages Ambiguity Manages Conflict Collaborates Manages Complexity Resourcefulness Nimble Learning About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Position Overview Software Engineer supporting Cignas Provider Technology organization. Responsibilities: Collaborate with cross-functional teams to design, develop, test, and deploy software applications using a variety of tools and technologies. Work within an Agile framework, participating in sprint planning, daily stand-ups, and retrospectives to ensure project success and alignment with business goals. Utilize Jira to manage project tasks, track progress, and prioritize work items, ensuring on-time delivery of software solutions. Utilize Databricks, AWS S3, and other data management tools to process, store, and analyze large datasets critical to the health insurance domain. Builds and maintains ETL/ ELT pipelines for large data sets as well as complex data transformations. Follows industry standards while designing the solution and developing the code continuous integration to ensure software reliability and scalability. Implement best practices for code quality, automated testing, and create and maintain comprehensive technical documentation, including design specifications, code documentation, and user guides. Collaborate with business stakeholders to gather requirements, understand business processes, and translate them into technical solutions. Identify and address performance bottlenecks and system issues to ensure optimal software performance. Implement and follow best practices for data security and compliance with relevant regulations in the healthcare industry. Required Skills: Analytical problem-solving skills. Excellent communication skills. Required Experience & Education: 3-5 years in total related experience. 1+ years of hands-on experience handling data loading, transforming, and cleaning in Databricks. Extensive experience in programming languages such as Python, SQL, SPARK. Experience in Cloud technologies is mandatory. Certification in Spark development is preferred but not mandatory. Must have High School Diploma or equivalent. Terraform, AWS. Experience with Logging, Error Handling and Dashboards (DyanaTrace, Splunk etc.). Experience with Production Support Policies and Procedures. Desired Experience: AWS and or Databricks certification. Understanding of Enterprise Gateways and related functionality. Understanding of EDI. Healthcare Industry Experience. These two sections will be standardized in the JD template and made not editable. Location & Hours of Work (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work) Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.