Posted:2 days ago|
Platform:
On-site
Full Time
Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat, email, or internal ticketing systems Provide accurate, valid, and complete information by using the right tools and resources Troubleshoot customer issues and escalate complex cases to the appropriate departments when necessary Maintain a high level of product knowledge to assist customers effectively Keep records of customer interactions and update customer accounts Meet or exceed performance metrics including response time, customer satisfaction, and resolution rate Collaborate with team members and provide feedback to improve processes and customer satisfaction.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,013.04 - ₹33,881.53 per month
Schedule:
Work Location: In person
Synopsys India Pvt Ltd
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Navi Mumbai
Experience: Not specified
1.5 - 2.0 Lacs P.A.
Experience: Not specified
2.24688 - 3.83508 Lacs P.A.
Experience: Not specified
1.2 - 1.56 Lacs P.A.
Salt Lake, Kolkata, West Bengal
Experience: Not specified
1.2 - 1.56 Lacs P.A.
Sewri, Mumbai, Maharashtra
Experience: Not specified
Salary: Not disclosed
HSR Layout, Bengaluru, Karnataka
Experience: Not specified
2.16456 - 0.00864 Lacs P.A.
A. S. Rao Nagar, Hyderabad, Telangana
Experience: Not specified
2.24688 - 0.0012 Lacs P.A.
Experience: Not specified
1.68 - 2.04 Lacs P.A.
Experience: Not specified
3.36 - 4.92 Lacs P.A.
Noida, Hyderabad, Gurugram
Experience: Not specified
1.25 - 3.75 Lacs P.A.
