Job Description Eligibility Criteria Education, Certificate (Relevant education, achievement & certification) 1. Any bachelor degree is mandatory 2. MS Office certification / part of curriculum Knowledge (knowledge gained in the past relevant to this requirement) 1. Knowledge in front-end retail operations 2. Selling & customer service 3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage Skills (Specific job skills required for this job) 1. Communication - Excellent verbal communication in English(Mandatory) & regional language. 2. Basic computer operating knowledge 3. E-mail communication Experience (Specific type or amount of experience) 1. 1 - 3 years of relevant experience in front-end retail operations/online sales. 2. Freshers with high level of communication skills and attitude to serve customers Suitability Criteria Success Behaviors (Traits like interpersonal skills etc.) 1. Enthusiastic 2. Selling(Passion to Sell) 3. Interpersonal Skills 4. Influencing 5. Analytical 6. Pressure Tolerance 7. People oriented 8. Strong Team Player 9. Warmth / empathy 10. Organized 11. Willing to take Ownership 12. Willingness to Learn 13. Well groomed Willingness (Preference / Values / other requirements) 1. Job location - Across India 2. Ability to work as per Brand guidelines and set schedules. 3. Extended working hours during weekends, Festivals and season time 4. Shift timing - Minimum 9 hours with strict adherence 5. High Integrity (non-negotiable) Profile @CaratLane Your KRA/KPI 1. Attend and assist the customers at store and provide adequate product knowledge 2. Influencing and selling jewellery 3. Achieve target - Monthly / Seasonal 4. Interaction with potential customers through voice call / online chat to fix appointment and closure of sales process 5. Ability to create a need for the product for the customer 6. Strict adherence to schedules 7. Addressing all customer queries 8. Following up with the customers 9. Retaining the existing or new customers 10. Coordinating with inter departmental personnel Preferred candidate profile

CaratLane is looking for Content Writer to join our dynamic team and embark on a rewarding career journey Conducting in-depth research on industry-related topics in order to develop original content. Developing content for blogs, articles, product descriptions, social media, and the company website. Assisting the marketing team in developing content for advertising campaigns. Proofreading content for errors and inconsistencies. Editing and polishing existing content to improve readability. Conducting keyword research and using SEO best practices to increase traffic to the company website. Creating compelling headlines and body copy that will capture the attention of the target audience. Identifying customers needs and recommending new content to address gaps in the company's current content.

Job responsibilities :- Achieve category-wise Sales targets for his/her respective territory/region Franchise Management- Manage the current store network in the region and identify opportunity for network expansion Implement Store led BTL activities to drive footfalls Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions Retaining the existing or new customers and create a culture of Customer First Approach across region/territory Maintain and monitor store inventory and achieve annual stock-turn targets Coordinating with inter departmental personnel Working on ERP system, Magento, Ameo, POS etc Solve customer complaints & grievances Implements SOP’s, company policies and VM guidelines at stores P&L, budgeting & maintain ideal stock norms at stores Spearhead Train the Trainer program and ensure each store executive attends training modules Coordinate with projects team during the fit-outs of new store and pre plan for Store launch- Soft/Marketing launch Stocking, inter-region stock movement & Dynamic inventory Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Qualification & skills :- 4 - 8 yrs of experience as in cluster management, handling Retail Store Operations Selling & customer service Knowledge on merchandising, Customer engagement MIS Reporting, Retail Metrics & Retail Finance/Profitability Business Acumen C-Sat & NPS evaluation process BTL Activities to drive foot-falls Understanding of stock turn & Mark ups Franchise Management

Job responsibilities :- Merchandising Strategy & Planning Develop seasonal merchandising plans aligned with brand strategy and financial goals. Analyze sales data to forecast demand and optimize product assortments. Plan product range by category, price point, materials, and target customer profiles. Product Lifecycle Management Oversee the full lifecycle from range planning to end-of-life markdowns. Assist in seasonal range reviews and collection evaluations. Cross-Functional Collaboration Work closely with design and buying teams to develop commercial product ranges. Partner with marketing for promotional calendars, product launches, and campaigns. Provide product knowledge and sales strategies to retail teams. Vendor Management Identify, onboard, and maintain strong relationships with domestic and international jewellery vendors. Regularly assess vendor performance based on quality, delivery timelines, compliance, and cost-effectiveness. Negotiate pricing, payment terms, and delivery schedules to optimize margins and ensure timely stock availability. Work closely with vendors to ensure adherence to brand quality standards, materials specifications, and ethical sourcing requirements. Collaborate with suppliers to ensure timely development of samples, production, and dispatches according to the merchandising calendar. Qualifications & Skills: Bachelors degree in Jewellery Merchandising or a related field. 58 years of experience in merchandising, ideally within jewellery or luxury accessories. Strong analytical skills and proficiency in Excel and merchandising tools. Excellent communication and interpersonal skills. Highly organized, detail-oriented, and commercially driven. Passion for jewellery and market trends.

Job Summary: We are looking for a motivated and enthusiastic IT Intern to join our Information Technology team. This internship provides an excellent opportunity to gain hands-on experience in various areas of IT support, infrastructure, and system administration. Key Responsibilities: Assist with the installation, configuration, and maintenance of hardware and software. Support end-users with troubleshooting technical issues (hardware, software, network). Help monitor and maintain IT systems and networks. Assist in managing IT inventory (e.g., devices, software licenses). Document IT processes, procedures, and support cases. Perform regular updates and backups under supervision. Participate in IT projects and initiatives as assigned. Requirements: Currently pursuing a Degree or Diploma in Computer Science, Information Technology, or a related field. Basic understanding of computer systems, networks, and troubleshooting techniques. Familiarity with Windows, macOS, or Linux environments. Strong communication and problem-solving skills. Ability to work well in a team and independently. Preferred Qualifications: Knowledge of Microsoft Office 365, Google Workspace, or similar tools. Previous internship or project experience in IT (a plus but not required). What Youll Gain: Practical experience in real-world IT operations. Exposure to enterprise-level tools and practices. Opportunity to develop technical and professional skills.

The HR Operations Specialist (Executive People Function) at CaratLane will be responsiblefor managing and executing end-to-end HR operational processes, ensuring compliance withorganizational policies, statutory requirements, and regulatory frameworks. This role willsupport on-roll employees, focusing on insurance, compliance, onboarding, offboarding, andreporting while collaborating closely with external & internal stakeholders such as Finance,IT, and People Function teams. Key Responsibilities: Onboarding & Induction Employee Data Management Insurance Operations & Management Employee Support & Employee Relation Internal & External Audit Management HR letters Management Skills and Competencies: Proficiency in HR systems and database management. Strong understanding of compliance requirements under CLRA, Shops and Establishments Act, and other applicable labor laws. Excellent communication, MS Offic,e and coordination skills. Detail-oriented with strong organizational and multitasking abilities. Ability to manage sensitive and confidential information with discretion. Qualifications: Bachelors degree in human resources, Business Administration, or related field. 0-1years of experience in HR operations or a similar role. Knowledge of statutory compliance and payroll processes is preferred. Familiarity with Darwin Box and other HRMS Tools is a plus.

Job Description Eligibility Criteria Education, Certificate (Relevant education, achievement & certification) Bachelor degree from a reputed university/college MS Office & proficiency in excel is a must Knowledge (knowledge gained in the past relevant to this requirement) Knowledge of handling Retail Store Operations Selling & customer service Good knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage MIS Reporting Skills (Specific job skills required for this job) Communication- Excellent spoken & written communication skills in English & regional language Computer operating knowledge Good knowledge of Point of Sale’ system (POS)/ERP/SAP Excellent in Excel / spreadsheet Experience (Specific type or amount of experience) Minimum 4-5 years of relevant experience in front-end retail operations as Asst. Manager/Store Manager. Preferably with an established Retail Brand Experience in handling customer queries & grievance handling Suitability Criteria Success Behaviors (Traits like interpersonal skills etc.) Enthusiastic Selling(Passion to Sell) Interpersonal Skills Influencing Analytical Pressure tolerance Handles conflict People oriented Problem solving Strong Team Player Warmth / empathy Organized Willing to take Ownership Research / Learning Travel Willingness (Preference / Values / other requirements) Ability to work under a flexible schedule, including evenings and weekends. Extended working hours during festive and season times Shift timing - 9 hours with strict adherence

We are looking for a motivated and enthusiastic IT Intern to join our Information Technology team. This internship provides an excellent opportunity to gain hands-on experience in various areas of IT support, infrastructure, and system administration. Key Responsibilities: Assist with the installation, configuration, and maintenance of hardware and software. Support end-users with troubleshooting technical issues (hardware, software, network). Help monitor and maintain IT systems and networks. Assist in managing IT inventory (e.g., devices, software licenses). Document IT processes, procedures, and support cases. Perform regular updates and backups under supervision. Participate in IT projects and initiatives as assigned. Requirements: Currently pursuing a Degree or Diploma in Computer Science, Information Technology, or a related field. Basic understanding of computer systems, networks, and troubleshooting techniques. Familiarity with Windows, macOS, or Linux environments. Strong communication and problem-solving skills. Ability to work well in a team and independently. Preferred Qualifications: Knowledge of Microsoft Office 365, Google Workspace, or similar tools. Previous internship or project experience in IT (a plus but not required). What Youll Gain: Practical experience in real-world IT operations. Exposure to enterprise-level tools and practices. Opportunity to develop technical and professional skills.

Job Description Knowledge in front-end retail operations Selling & customer service Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage Basic computer operating knowledge E-mail communication 1 - 3 years of relevant experience in front-end retail operations. Freshers with high level of communication skills and attitude to serve customers