Business Development Manager

Job Description

Key Responsibilities: - Identify and develop new business opportunities in repair and refurbishment services. - Establish and maintain strong relationships with OEMs, enterprises, and service partners. - Drive revenue and profitability for repair services through effective sales strategies. - Work closely with internal teams (Operations, Service Delivery, and Finance) to enhance service offerings. - Conduct market research and competitor analysis to identify trends and business expansion opportunities. - Negotiate contracts, pricing, and SLAs with clients and partners. - Ensure customer satisfaction through excellent service delivery and post-sales engagement. - Prepare sales forecasts, reports, and business plans for management review. Required Qualifications: Experience: 7-12 years of experience in Business Development/Sales, preferably in repair services, after-sales support, or service-based industries. Education: Bachelors degree in engineering, Business Administration, or a related field. MBA preferred. Skills and Competencies: - Proven experience in B2B sales and business development. - Strong negotiation and relationship management skills. - Knowledge of repair services, reverse logistics, and service center operations. - Ability to drive revenue growth and manage profitability. - Analytical mindset with market research capabilities. - Proficiency in MS Office and CRM tools. - Strong communication and presentation skills in English; knowledge of regional languages is an advantage. NOTE: Candidates with business development experience in the repair services industry are preferred.”