Branch Manager

As a Branch Manager at Urban Gramin Society, you will be at the forefront of our new Gold Loan branch in Goolikadavu. Your primary responsibility will be to establish and lead the daily operations of this branch, ensuring its successful growth and development. Your expertise in financial services, specifically in gold loan operations, will be key in building and managing a dedicated team to deliver exceptional service to our customers. Your duties will include supervising and managing branch staff, overseeing sales and customer service activities, and maintaining the highest standards of verification, appraisal, and storage of pledged gold. You will be tasked with driving business growth through strategic local marketing initiatives and community outreach efforts, all while ensuring strict compliance with internal policies and RBI regulations. Building and nurturing strong customer relationships will be a core focus of your role, as you work towards maintaining excellent service standards and ensuring customer satisfaction. Additionally, you will be responsible for generating regular reports on branch performance and coordinating effectively with regional management to align strategies and goals. This is a full-time position that offers a range of benefits including cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work location is in person, and the expected start date for this role is 01/08/2025. Join us in this exciting opportunity to lead and grow our new Gold Loan branch, making a meaningful impact in the financial services sector.,