Job Title: IT Helpdesk Executive Education: Any Graduate/Post Graduate Experience Required: 2-3yrs Skill Set : l Strong understanding of operating systems, software, and devices. l Troubleshooting all Conflict issues l Desktop Operating systems and Office applications. l Good in analyzing and understanding skills. l Co-Ordinate with Clients l Helping junior executive when they seek help. Duties & Responsibilities: l Respond to customer request and issue reported through mail / Service desk ticketing tool for Syteline Application, covering Incidents, Problems and Standard Change. l Troubleshooting / helping the users in crisis l Monitor the emails and teams, review the customer problem accurately and provide the proper resolution by following the standard guidelines process. l Doing follow up of tickets as per the process set in the project, coordinating / follow up with the internal team for the issue closure. l Interact with Users / Clients on Teams immediately and provide the clarification to user for asked issue. l Preparing SOP documents for the issue reported, so it will help for the Freshers and for self-help. l Engaged with client for weekly meeting, CAB meeting, and other meeting to discuss about the complicated issue.. Proactive monitoring of the production environment to identify alerts as per Infor best practice monitoring, raise service desk incidents for these and resolve the root causes.

Skill Set : l Operating Systems l Networking l Server Management l Scripting and Automation l Security l Backup and Recovery l Performance Monitoring Duties & Responsibilities: l Hardware and Software Setup: Installing and configuring servers, workstations, network devices, and other hardware components.l Operating System Installation: Installing and configuring operating systems (e.g., Windows, Linux) and ensuring they are up-to-date.l Application Installation: Setting up and configuring application software and ensuring compatibility with existing systems.l Patch Management: Applying patches and updates to operating systems and software to fix vulnerabilities and improve functionality.l System Monitoring: Regularly monitoring system performance and health using tools to ensure optimal performance and availability.l Backup and Recovery: Implementing and managing backup solutions to ensure data integrity and availability in case of hardware failure or other issues. Testing recovery procedures to confirm they work as expected

Generating Leads through phone calls, LinkedIn, and Email Campaigning. Connecting with 2 or 3 decision makers on a regular basis by various sales method such as cold calling, follow up calling, and Email campaign, etc. Scheduling Con calls with the clients to address their requirements and have clients understand our services and offering. Regular Follow up with the targeted prospects to reach yearly and quarterly targets. Reporting to the Team Leader about day to day activites such as no of calls and connects to ensure smooth work flow. Generate a new set of data through data research for the strong pipeline.

Job Title: BUSINESS DEVELOPMENT EXECUTIVE . Responsibilities: Achieve Individual Sales Targets: Meet and exceed assigned sales quotas through individual efforts and effective sales strategies. Prospecting and Lead Generation: Identify and pursue new business opportunities through proactive prospecting and lead generation activities. Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. Product Knowledge: Possess in-depth knowledge of the products or services offered, and effectively communicate their value propositions to potential clients. Sales Presentations: Conduct compelling and persuasive sales presentations to showcase the benefits of our products/services. Negotiation and Closing: Skillfully negotiate terms and close sales deals with a focus on achieving individual targets. Market Research: Stay informed about industry trends, competitors, and market conditions to identify new opportunities and stay competitive. Sales Reporting: Provide regular and accurate sales reports to management, detailing progress towards individual targets. Customer Feedback: Gather and relay customer feedback to improve products/services and enhance overall customer satisfaction. Qualifications: Proven Sales Experience: Minimum 2-3 year of successful sales experience with a track record of meeting or exceeding individual targets. Industry Knowledge: Familiarity with software services industry or ERP sales experience and understanding of customer needs within the sector. Communication Skills: Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and concisely. Negotiation Skills: Strong negotiation skills with the ability to close deals effectively. Self-Motivated: Highly self-motivated and driven to achieve individual and team goals. Adaptability: Ability to adapt to changing market conditions and adjust sales strategies accordingly. Team Collaboration: While primarily an individual contributor role, the ability to collaborate with cross-functional teams for larger strategic initiatives.

Job Summary: We are looking for a motivated and detail-oriented HR Recruiter to manage our end-to-end recruitment process. The ideal candidate will be responsible for sourcing, screening, and hiring qualified candidates across various roles while maintaining a positive candidate experience. Key Responsibilities: Handle the full recruitment cycle: sourcing, screening, interviewing, and onboarding Post job openings on portals like Naukri, LinkedIn, and internal platforms Source candidates through databases, referrals, and social media Conduct initial HR screening and coordinate with hiring managers Schedule and follow up on interviews with candidates and panels Maintain candidate data in ATS and ensure timely follow-ups Ensure a positive candidate experience throughout the hiring process Prepare recruitment reports and maintain hiring records Required Skills: Good knowledge of job portals (Naukri, LinkedIn, etc.) Excellent communication and interpersonal skills Strong understanding of various hiring methods (lateral, bulk, campus) Familiarity with ATS (Applicant Tracking Systems) Ability to manage multiple positions at once Basic knowledge of labor laws and HR practices (preferred)

Job Title: BUSINESS DEVELOPMENT EXECUTIVE. Responsibilities: Achieve Individual Sales Targets: Meet and exceed assigned sales quotas through individual efforts and effective sales strategies. Prospecting and Lead Generation: Identify and pursue new business opportunities through proactive prospecting and lead generation activities. Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. Product Knowledge: Possess in-depth knowledge of the products or services offered and effectively communicate their value propositions to potential clients. Sales Presentations: Conduct compelling and persuasive sales presentations to showcase the benefits of our products/services. Negotiation and Closing: Skillfully negotiate terms and close sales deals with a focus on achieving individual targets. Market Research: Stay informed about industry trends, competitors, and market conditions to identify new opportunities and stay competitive. Sales Reporting: Provide regular and accurate sales reports to management, detailing progress towards individual targets. Customer Feedback: Gather and relay customer feedback to improve products/services and enhance overall customer satisfaction. Qualifications: Proven Sales Experience: Minimum 2-3 year of successful sales experience with a track record of meeting or exceeding individual targets. Industry Knowledge: Familiarity with software services industry or ERP sales experience and understanding of customer needs within the sector. Communication Skills: Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and concisely. Negotiation Skills: Strong negotiation skills with the ability to close deals effectively. Self-Motivated: Highly self-motivated and driven to achieve individual and team goals. Adaptability: Ability to adapt to changing market conditions and adjust sales strategies accordingly. Team Collaboration: While primarily an individual contributor role, the ability to collaborate with cross-functional teams for larger strategic initiatives.

Generating Leads through phone calls, LinkedIn, and Email Campaigning. Connecting with 2 or 3 decision makers on a regular basis by various sales method such as cold calling, follow up calling, and Email campaign, etc. Scheduling Con calls with the clients to address their requirements and have clients understand our services and offering. Regular Follow up with the targeted prospects to reach yearly and quarterly targets. Reporting to the Team Leader about day to day activites such as no of calls and connects to ensure smooth work flow. Generate a new set of data through data research for the strong pipeline.

We have an immediate requirement for a resource with 3 to 4 years of experience in the following areas: • Generative AI & Machine Learning • Full Stack Development • Cloud Technologies • CI/CD, DevOps • Vector Databases • Retrieval-Augmented Generation (RAG) • Deep Learning

Skill Set : Strong understanding of operating systems, software, and devices. Troubleshooting all Conflict issues Desktop Operating systems and Office applications. Good in analyzing and understanding skills. Co-Ordinate with Clients Helping junior executive when they seek help.