We are seeking a skilled and detail-oriented Server Engineer to manage and maintain our organization’s servers and IT infrastructure. The successful candidate will ensure server performance, availability, and security, support incident resolution, and collaborate with cross-functional teams to implement IT solutions. Key Responsibilities: Install, configure, and maintain physical and virtual servers (Windows/Linux). Monitor server health and performance; troubleshoot issues as they arise. Apply system patches, updates, and security configurations regularly. Manage user access, permissions, and roles via Active Directory or equivalent. Maintain backup and disaster recovery systems and procedures. Automate routine tasks using scripts (e.g., PowerShell, Bash). Maintain and document server configurations, policies, and procedures. Ensure system compliance with internal and external security standards. Collaborate with the network, cybersecurity, and application teams. Provide on-call support for critical system incidents.

Job Title: Sales Executive – Credit Cards Location: Gurgaon Job Summary: We are looking for a motivated and results-driven Sales Executive to join our dynamic sales team. This role is focused on promoting and selling credit card and loan products to potential customers, as well as handling customer queries via email and chat. The ideal candidate will be skilled in communication, have a strong understanding of financial products, and be comfortable working in a fast-paced, customer-centric environment. Key Responsibilities: Sales: Make outbound calls to potential customers to promote and sell credit card products. Present and explain the benefits, features, and terms of credit card offerings to prospective customers. Identify customer needs and suggest appropriate credit card options. Achieve and exceed daily, weekly, and monthly sales targets. Email & Chat Handling: Respond promptly to customer inquiries and requests received via email and chat platforms. Provide detailed information on credit card products, including application processes, eligibility criteria, fees, and benefits. Ensure timely follow-up with customers via email and chat to resolve queries and close sales. Handle customer complaints, feedback, and provide solutions in a professional manner through both email and chat. Customer Relationship Management: Maintain and update customer records and interactions in the CRM system. Track and report on sales progress, customer interactions, and feedback. Product Knowledge & Training: Stay up to date on the latest credit card products, industry trends, and promotions. Participate in training sessions to improve product knowledge and sales skills. Compliance & Quality Standards: Ensure compliance with company policies and industry regulations during all customer interactions. Follow established scripts and guidelines for telecalling and chat interactions. Ensure that all communication is clear, accurate, and professional. Qualifications: Education: Minimum of a high school diploma or equivalent. A bachelor’s degree in business, finance, or related fields is preferred but not mandatory. Experience: Previous experience in telecalling, sales, or customer support, preferably in the financial services industry (credit cards, loans, etc.). Experience with email and chat handling in a customer support role is a plus. Skills & Competencies: Strong communication and interpersonal skills (both verbal and written). Ability to handle customer queries and objections effectively. Customer-focused with a passion for sales and meeting targets. Ability to multitask and manage time efficiently. Proficiency in using CRM systems, MS Office, and chat/email software. Good understanding of credit card products and financial services is a plus. Additional Requirements: Comfortable working in a target-driven environment. Ability to work flexible hours as per business needs. Strong problem-solving skills and attention to detail. What We Offer: Competitive salary and performance-based incentives. Comprehensive training and career development opportunities. A dynamic and supportive work environment.

Job Title: Digital Marketing Executive (CPaaS & Social Media Specialist) Location: Gurugram, Haryana Department: Marketing/Inside Sales Experience: 1-3 years Employment Type: Full-time Job Summary: We are seeking a results-driven Digital Marketing Executive with hands-on experience in social media marketing and digital campaigns. The ideal candidate will be responsible for creating and executing multichannel marketing campaigns across CPaaS mediums, managing our social media presence and running paid ads on social media platforms. Key Responsibilities: Paid Social Media Advertising: Plan, execute, and optimize paid ad campaigns on Meta (Facebook & Instagram), LinkedIn, Twitter, Google Ads etc. for lead generation and brand awareness. Develop audience targeting strategies and creative concepts for regular ads optimization. CPaaS Campaign Management: Plan, design, and execute marketing campaigns via SMS, Voice, Email, WhatsApp, and RCS. Segment audiences and personalize campaigns to increase engagement and conversion. Social Media Management: Manage posting and engagement across all social media channels. Create engaging and brand-consistent content (text, image, video) in collaboration with the graphics team. Monitor social trends and customer interactions to shape strategy and improve brand presence. Reporting & Analysis: Prepare regular performance reports and dashboards covering both CPaaS and social media campaigns. Use insights to recommend improvements and inform future strategy on a regular basis. Requirements: Bachelor’s degree in Marketing, Communications, or a related field. 1+ years of experience in digital marketing. Proven experience managing social media accounts and running paid social campaigns. Familiarity with Meta Ads Manager, LinkedIn Campaign Manager, Google Ads and similar tools. Data-driven mindset with strong analytical and reporting skills. Excellent communication and project management skills. What We Offer: A dynamic and fast-paced work environment. Opportunities for growth and skill development. Exposure to cutting-edge communication and marketing technologies.

Job Title: Technical Support Engineer Location: Gurugram, Haryana Experience: 1 year Job Type: Full-Time About the Role We are looking for a proactive and technically sound Technical Support Engineer to join our CPaaS (Communication Platform as a Service) support team. You’ll be the first line of defense for customers, helping them troubleshoot, integrate, and succeed with our SMS, Voice, Email, WhatsApp, RCS, and API services. Key Responsibilities Provide hands-on technical support for CPaaS services, including SMS, Voice, and Messaging APIs. Troubleshoot and resolve API integration issues for clients using tools like Postman, curl, or similar. Act as the communication bridge between customers and internal engineering teams for advanced technical problems. Monitor service performance and escalate incidents promptly when anomalies are detected. Document customer interactions, reported issues, and resolutions using tools like Microsoft Teams, Google Meet, and AnyDesk. Support new client onboarding with technical setup, configuration, and integration guidance. Use basic Linux skills for log analysis, file permission checks, and command-line issue resolution. Apply foundational networking knowledge (IP, DNS, HTTP, TCP/UDP, firewalls, etc.) to debug connectivity or communication issues. What We’re Looking For 6 months-1.5 years of experience in technical support, application support, or a similar role. Familiarity with APIs, Postman, RESTful services, and webhooks. Working knowledge of Linux/Unix (basic command-line usage, log analysis, permissions). Basic understanding of networking concepts (DNS, IP addressing, HTTP, ports, firewalls). Strong troubleshooting and problem-solving skills. Good communication skills. Comfortable using remote support tools and collaborative platforms. Why Join Us? Opportunity to work on cutting-edge cloud communication technologies Dynamic, fast-paced environment with growth potential Supportive team and a culture that values initiative

Job Title: Sales Executive – Credit Cards Location: Gurgaon Job Summary: We are looking for a motivated and results-driven Sales Executive to join our dynamic sales team. This role is focused on promoting and selling credit card and loan products to potential customers, as well as handling customer queries via email and chat. The ideal candidate will be skilled in communication, have a strong understanding of financial products, and be comfortable working in a fast-paced, customer-centric environment. Key Responsibilities: Sales: Make outbound calls to potential customers to promote and sell credit card products. Present and explain the benefits, features, and terms of credit card offerings to prospective customers. Identify customer needs and suggest appropriate credit card options. Achieve and exceed daily, weekly, and monthly sales targets. Email & Chat Handling: Respond promptly to customer inquiries and requests received via email and chat platforms. Provide detailed information on credit card products, including application processes, eligibility criteria, fees, and benefits. Ensure timely follow-up with customers via email and chat to resolve queries and close sales. Handle customer complaints, feedback, and provide solutions in a professional manner through both email and chat. Customer Relationship Management: Maintain and update customer records and interactions in the CRM system. Track and report on sales progress, customer interactions, and feedback. Product Knowledge & Training: Stay up to date on the latest credit card products, industry trends, and promotions. Participate in training sessions to improve product knowledge and sales skills. Compliance & Quality Standards: Ensure compliance with company policies and industry regulations during all customer interactions. Follow established scripts and guidelines for telecalling and chat interactions. Ensure that all communication is clear, accurate, and professional. Qualifications: Education: Minimum of a high school diploma or equivalent. A bachelor’s degree in business, finance, or related fields is preferred but not mandatory. Experience: Previous experience in telecalling, sales, or customer support, preferably in the financial services industry (credit cards, loans, etc.). Experience with email and chat handling in a customer support role is a plus. Skills & Competencies: Strong communication and interpersonal skills (both verbal and written). Ability to handle customer queries and objections effectively. Customer-focused with a passion for sales and meeting targets. Ability to multitask and manage time efficiently. Proficiency in using CRM systems, MS Office, and chat/email software. Good understanding of credit card products and financial services is a plus. Additional Requirements: Comfortable working in a target-driven environment. Ability to work flexible hours as per business needs. Strong problem-solving skills and attention to detail. What We Offer: Competitive salary and performance-based incentives. Comprehensive training and career development opportunities. A dynamic and supportive work environment.