Job Profile Summary: The Account Executive is responsible for managing a portfolio of small and medium enterprises (SME) accounts, driving sales growth through cross-selling and up-selling. They lead strategic communication, collaborate with internal teams and partners, and facilitate sales reporting for senior management. They develop and maintain strong sales pipeline, build long-term client relationships, mentor junior staff, and manage high-value accounts to ensure customer satisfaction and retention. Responsibilities: Acquires and builds relationships with small and medium enterprises (SME) accounts across one or more defined sales territories Identifies and capitalizes on cross-selling and up-selling opportunities within target accounts, driving revenue growth and customer satisfaction Collaborates extensively with internal teams, including product development, marketing, and customer support, to ensure comprehensive fulfillment of client needs Prepares and presents detailed accounts and transaction reports to senior management, providing actionable insights and recommendations Utilizes insights derived from performance reviews, internal discussions and market research to update internal sales systems and procedures, and enhance customer experience Achieves and exceeds sales objectives, and contributes to the development and execution of the go to market strategy for strategic partnerships Develops and nurtures long-term relationships with high value accounts, acting as a trusted advisor, with focus on maximizing customer satisfaction and retention Mentors and guides junior account executives, fostering a culture of continuous learning and professional development within the team Applies expert knowledge of inside and outside sales concepts in SME accounts and provides strategic support to sales team by developing retention strategies and managing key accounts Employs a high standard of account management judgement to tackle open-ended problems that are difficult to prioritize, and define how things are done Collaborates with cross functional teams to develop lead generation strategies and improve conversion rates Qualifications: Education: Bachelor’s or master’s degree in sales, business administration or equivalent Experience: 5+ years of experience with bachelor's or 4+ years of experience with Master's in areas such as account management, sales, sales operations or equivalent Skills: Technical/Functional Skills: Account Management Consultative Selling Industry Expertise Sales Processes Cold Calling Customer Centric Mindset Effective Delegation Time Management Resource Planning & Allocation Behavioural Skills: Cross-Functional Collaboration Effective Communication Empathy Customer Focus Adaptability Critical Thinking Conflict Resolution Team Building Show more Show less

Req ID:25-126 Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda Barracuda is looking for an energetic and experienced Director, Managed Services to lead an a 24x7 organization supporting our production infrastructure. The Managed Services team is responsible for responding to critical alerts from our production infrastructure across internal data centers, AWS and Azure. In this role you will be responsible for assessing and implementing operating procedures and processes for ensure the delivery of operational excellence to our internal customers. This roll requires a visionary leader who can continue to iterate on process improvement and act as a change agent to drive transformation initiatives within Barracuda. What You’ll Be Working On Leadership: Recruit, develop, and lead a 24x7 organization while fostering a culture of customer service, accountability and innovation Strategy Development: Develop and execute a strategic roadmap to enhance service delivery, optimize processes, and improve customer satisfaction Collaboration: Collaborate with internal teams to understand their technical needs and ensure team readiness to manage upcoming changes and/or technologies Performance Management: Establish KPIs for measuring team performance, set clear objectives, and publish results to drive accountability and growth Incident Management: Oversee resolution of technical incidents and ensure timely communication with stakeholders Training and Development: Identify training needs and provide opportunities for team members to enhance their skills and knowledge What You Bring To The Role Bachelor’s degree in Computer Science, Information Technology, or a related field 10+ years of leadership experience in global support or service delivery, with at least 5 years in a leadership role. Experience building, leading, and optimizing a 24x7 global NOC, Support or Service Delivery team Demonstrated ability to develop a highly process oriented organization focusing on efficiency and customer satisfaction Proficiency in implementing change at the team and organizational level in a matrixed environment Proven critical thinking, problem solving, and prioritization skills Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. What You’ll Get From Us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.

Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, and applications with innovative solutions that grow and adapt with our customers’ journey. More than 220,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda! We are looking for a Channel Business Manager to join the team. In this role you will be responsible for developing and maintaining relationships with Barracuda’s key strategic partners, guiding them to position Barracuda’s products and solutions appropriately, setting strategic sales growth goals in collaboration with executive leadership. They implement policies to optimize channel operations and leads initiatives to enhance partner performance and satisfaction. They also oversee the development and execution of large-scale marketing and sales campaigns. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you! What You’ll Be Working On Build and maintain relationships with Barracuda’s strategic partners and industry influencers to identify and develop successful business opportunities Collaborates with executive leadership to set strategic goals and priorities for the channel team, ensuring alignment with the company’s vision Develop go to market strategy for partnerships, articulates value of Barracuda’s platforms and services, and educates partners on how to position Barracuda products effectively Provides mentorship and support to associates, leads, and managers within the channel team, fostering their professional growth and development Lead the implementation of projects and initiatives to enhance partner engagement, performance, and satisfaction Oversee the development and execution of large-scale marketing and sales campaigns, driving brand awareness and revenue Drive continuous improvement and innovation within the channel organization, ensuring the company remains competitive and forward-thinking Provides strategic support to channel sales team by developing retention strategies and managing key accounts What You Bring To The Role 8+ years of relevant experience preferred BA/BS degree; or equivalent work experience Proficient with corporate productivity and web presentation tools Partner Relationship Management Excellent presentation, verbal and written communications skills Strong listening and presentation skills Ability to multi-task, prioritize, and manage time effectively