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Banking Associate

Banking Associate

Your Pitchh

1 - 6 years

4 - 7 Lacs

Bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

Banking Process Excellent Communication International Banking Us Voice Process UK Process BPO Finance Process Us Banking Customer Support Banking Voice Australian International Voice Credit Card Operations International Voice Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Banking Associate (International Voice Process)

7019251229

Requirements:

- Excellent Communication in English.

Minimum of 1 year of BPO experience.

- Immediate joiners only.

Job summary:

Key Responsibilities

Handle inbound from customers in a professional and friendly manner.
Provide accurate information regarding products, services, billing, and technical issues.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.

Work Location:

Shifts:

Salary:

Immediate joiner only.

Interested candidates can contact to - 7019251229 (HR SHOAIB)

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