As a Customer Experience Manager at Dropthoughts, you will play a crucial role in developing and executing a comprehensive customer experience strategy that aligns with our business objectives. Your leadership will be instrumental in guiding and mentoring a team of customer experience consultants to foster a culture of excellence and continuous improvement. Collaborating with executive leadership, you will set goals and priorities for customer experience initiatives to ensure our clients" satisfaction. In the realm of Customer Success and Client Engagement, you will serve as the primary point of contact for key clients, understanding their needs and delivering customized consulting services to optimize their use of Dropthoughts feedback solutions. Through regular check-ins, reviews, and strategic planning sessions, you will ensure ongoing success and satisfaction for our clients. Working closely with the product management team, you will influence the product roadmap based on client feedback and market trends. Identifying opportunities for new features and enhancements, you will drive customer satisfaction and competitive advantage by providing strategic insights on customer needs and pain points. During the presales phase, you will partner with the sales team to demonstrate the value of Dropthoughts solutions to potential clients. Your contributions to the development of presales materials, presentations, and proposals will effectively communicate the benefits of our platform and align with overall business objectives. Utilizing data analytics, you will provide clients with actionable insights and recommendations based on customer feedback. Collaborating with the product and engineering teams, you will translate client feedback into product enhancements and new features, showcasing the impact of our solutions through reports, case studies, and thought leadership content. Continuously assessing and refining customer experience processes and methodologies, you will enhance service delivery by implementing best practices for customer engagement, feedback analysis, and client support. Your passion for customer success and deep understanding of customer experience principles will drive the adoption of new tools and technologies to improve efficiency and effectiveness. To qualify for this role, you should possess a Bachelor's degree in Business, Marketing, or a related field, with a Master's degree being preferred. Proven experience in customer experience management, consulting, or a related field is essential, along with strong leadership skills, excellent communication abilities, and proficiency in data analysis. Your ability to think strategically, drive change, and understand customer needs will be key to success in this role.,

You will be responsible for planning and executing data migration strategies for T24 core banking solutions at Bahwan Cybertek Group. Your role will involve managing the entire data migration process to ensure data integrity, high quality, and consistency throughout the migration lifecycle. Lead the data migration efforts for T24 implementations, including the extraction, transformation, and loading (ETL) of data. Develop and implement data migration strategies, including mapping source data to target structures and ensuring compliance with data governance standards. Collaborate with cross-functional teams to understand data requirements and oversee data quality assurance. Perform data analysis, profiling, and cleansing activities to ensure high-quality data migration outcomes. Document data migration processes, including ETL procedures, mapping documents, and reports. Provide training and support to team members on best practices in data migration. Ensure a smooth transition and support post-migration reviews and audits. Requirements: - Bachelors degree in Computer Science, Information Systems, or a related field. - 5+ years of experience in data migration projects, specifically related to T24 core banking systems. - Strong expertise in ETL tools and data migration techniques. - Experience with data governance and quality assurance practices. - Excellent analytical skills and attention to detail. - Strong leadership and project management skills to lead migration initiatives. - Effective communication skills to engage with technical and non-technical stakeholders. Benefits: - Standard ,

As a Backend Developer, your primary responsibility will be to design, develop, and maintain backend systems using technologies such as Node.js, Strapi, PostgreSQL, Socket.io, and Redis. You will be tasked with building and optimizing APIs to ensure seamless integration with frontend technologies like Next.js and React.js. Additionally, you will implement real-time communication features using Socket.io and focus on ensuring the efficiency and security of the database by utilizing PostgreSQL and Redis for caching and improving application performance. In the realm of Game Development, your role will involve developing and maintaining game backend logic using Phaser.js and Node.js. You will be responsible for implementing multiplayer functionality and real-time game interactions. Furthermore, optimizing game performance and ensuring scalability will be key aspects of your responsibilities in this domain. Moving on to Blockchain & Smart Contracts, you will be required to write and deploy smart contracts using Solidity for NFT rewards and transaction security. Your tasks will include integrating Ethereum and Polygon Blockchain for decentralized reward distribution and NFT marketplace functionality. Ensuring the security and efficiency of blockchain transactions and smart contracts will be crucial, along with collaborating with frontend developers to seamlessly integrate blockchain features into the user interface. System Integration & Security will be another significant area of focus, where you will integrate backend systems with frontend technologies to ensure seamless functionality. Implementing security best practices to protect data and transactions, as well as conducting regular code reviews and performance optimizations, will be part of your responsibilities in this domain. Collaboration & Support will play a vital role in your role, as you will be expected to work closely with frontend developers, game developers, and other team members to ensure cohesive development efforts. Providing technical support and troubleshooting for backend systems, along with documenting code and development processes for future reference, will be essential tasks in this aspect. In terms of Deliverables, you will be expected to deliver fully functional and optimized backend systems, well-documented and efficient APIs, robust backend logic for game development, deployed smart contracts for NFT rewards and transaction security, integrated blockchain systems, and comprehensive documentation for all backend systems, APIs, and blockchain integrations. Overall, your role will require a deep understanding and hands-on experience in backend development, game development, blockchain and smart contracts, system integration and security, collaboration, and delivering key milestones and documentation in a timely and efficient manner.,

As a UX/UI Designer, you will be responsible for creating user-friendly and straightforward design ideas for products. You will learn to organize, multitask, and manage your time efficiently to complete tasks. Your hands-on experience with wireframes, storyboards, and sitemaps will help you understand the best practices in user interface design. Collaborating with product managers and engineers, you will gather user requirements to create compelling graphic designs and improve the visual and interactive experience. In this role, you will use wireframes, storyboards, process flows, and sitemaps to illustrate design ideas and present them to colleagues, executive members, and clients. It is crucial to ensure a consistent standard in style, fonts, colors, and images. You will troubleshoot any UX problems and make necessary changes based on feedback. Staying up to date with industry trends and best practices is essential to deliver high-quality design solutions. Technical Requirements: - Bachelor's degree in Interaction Design, Computer Science, or related field. - Prior experience in UX/UI design with a strong portfolio showcasing your work. - Proficiency in wireframing tools such as Wireframe.cc, InVision, etc. - Strong skills in creating wireframes, storyboards, user flows, process flows, and sitemaps. - Excellent knowledge of visual design tools like Photoshop, Illustrator. - Strong communication and presentation skills. - Good problem-solving ability with attention to detail. - Stay informed about new technology and industry best practices. - Hands-on experience in HTML and CSS. In this role, you will have the opportunity to learn and grow in the design industry, contributing to the improvement of user experiences and product designs. If you are passionate about creating innovative and user-centric designs, this role offers a platform to showcase your skills and creativity.,

Job Description: You will be working with the development team on user interface ideas and applications. Your responsibilities will include reviewing application requirements and interface designs, identifying web-based user interactions, and developing highly-responsive user interface components using React Concepts. Additionally, you will collaborate closely with the onsite Solution team, write application interface codes using JavaScript following React.js workflows, troubleshoot interface software, and debug application codes. Your role will also involve developing and implementing front-end architecture to support user interface concepts, monitoring and improving back-end performance, and documenting application changes and developing updates. Requirements: - Good knowledge of Node.js with a minimum of 5 years of experience. - Understanding the nature of asynchronous programming and its quirks and workarounds. - Good understanding of server-side templating languages and server-side CSS pre-processors such as Stylus, Less. - Excellent knowledge in REST and SOAP web service implementation. - Excellent knowledge in microservices architecture. - Experience in integrating databases such as Postgres, Mongo, and MSSQL. - Experience in user authentication and authorization between multiple systems, servers, and environments. - Integration of multiple data sources and databases into one system. - Proficient understanding of code versioning tools, such as GitLab, GitHub, Bitbucket. - Hands-on experience with continuous deployment tools like Jenkins, Strider, and debugging tools like Chrome/Firefox dev. - Basic understanding of front-end technologies, such as HTML5, Bootstrap, and CSS3. - Good understanding of REST APIs. - Knowledge in CRM, Billing, and Helpdesk concepts. - Experience in user interface design. - Excellent troubleshooting skills.,

The main duties of the Full Stack Software engineer include designing and implementing Full Stack services with the required robustness and scalability needs with the highest code quality standards. The skillset required for this profile are: - Hands on mastery with TypeScript as well as NodeJs. - Hands on experience in traditional RDBMS (PostgreSQL preferred) and/or NoSQL Databases. - Great experience in building highly scalable, robust, and maintainable REST APIs. - Great knowledge of cloud-based environments such as Docker, Kubernetes, CI/CD, etc.,

We are searching for a talented DevOps / SRE Engineer with strong Python skills to become a part of our team at Bahwan Cybertek Group. As a DevOps / SRE Engineer, your role will involve enhancing and maintaining our software development and deployment processes while also ensuring the reliability and scalability of our infrastructure. Your responsibilities will include developing and maintaining automation scripts and tools using Python, setting up and managing CI/CD pipelines for efficient and dependable software deployment, monitoring and troubleshooting production systems to resolve issues promptly, collaborating with development teams to enhance application performance and scalability, designing and implementing infrastructure solutions utilizing cloud platforms like AWS, establishing and managing monitoring and alerting systems for system stability and availability, and keeping abreast of the latest DevOps and SRE practices and technologies. To excel in this position, you should have strong experience in DevOps and Site Reliability Engineering (SRE) roles, proficiency in the Python programming language, familiarity with configuration management tools such as Puppet, Ansible, or Chef, experience with cloud platforms like AWS, Azure, or GCP, expertise with CI/CD tools like Jenkins or GitLab CI/CD, solid knowledge of Linux/Unix systems administration, experience with containerization technologies such as Docker or Kubernetes, excellent troubleshooting and problem-solving abilities, effective communication and collaboration skills, and a Bachelor's degree in Computer Science, Engineering, or a related field. If you are enthusiastic about DevOps and SRE, and possess robust Python skills, we are eager to connect with you. Come be a part of our team at Bahwan Cybertek Group and contribute to the world of technology! Benefits: Standard,