Back office Intern

Duration: 6 months

Full time position is to be offered post 6 months depending on performance.

Working Hours: 11am to 8pm.

Week Off: Tuesday

Education Qualification- Must be from Science Background

**OWN LAPTOP MANDATORY**

Please dont apply if you dont have your own laptop

JOB RESPONSIBILITIES

1. Audit of video upload accuracy:

The Back office intern must check whether the videos are uploaded in proper folder or not, arrangements of videos are proper or not, the title of the video whether matching with the academic planner or not, and follow the other checklists of the content upload SOP.

2. Frontend of each part of the content must be properly audited.

3. Quiz Upload, Content upload in backend LMS:

• Upload new quizzes into the backend of the Learning Management System (LMS) and verify that all quiz details are correct.
• Content Upload- Manage the daily upload of content to the LMS and ensure content is formatted correctly.

4. Daily app notifications and updates:

• Prepare daily push notifications, motivational messages, informative updates, and
• announcements for the app. Ensure content aligns with guidance from TM, CEO and SM.
• Implement scheduled and deploy approved notifications and updates through the apps backend system.

5. Other Tasks:

• Needs to have a good understanding of MS Word.
• The Back office intern will be given question papers by respective manager from competitive books, which they must type and create a PDF and then they need to submit it to their respective manager.
• The Back office intern is also need to format the question paper in a style like NEET question papers and submit it to their respective manager.
• They will also be responsible for scanning OMR sheets of exams like AITS or any other exams and then send it to their respective manager.
• The Back office intern also needs to have a good command of Excel.
• The Back office intern will also be required to upload videos and content to the app.

6. Feedback collection via blasting/channel:

• Feedback via WhatsApp Blasting: Data sheet is already prepared by the senior management team, the Back office intern must blast on that data sheet to gather appropriate feedback from the respective batch.
• Feedback via call blast: First, the Back office intern must generate the call/urge to gather the feedback of the paid user (internal student). For this the Back office intern must send the data sheet to the appropriate authority (IT consultant). It is the responsibility of the Back office intern to follow up and collect the report of the call blast.
• Compile the feedback data and prepare the reports for the review of the management team.