Associate II - Inside Sales

About CleanHarbors

Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $4.3 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CEO.

Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services.

Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms.

Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations.

Our aggressive growth plans open significant career advancement opportunities for our employees.

RESPONSIBILITIES

Job Title: Associate / Senior Associate – Inside Sales

Shift Time: 6:00 PM – 3:00 AM or 8:00 PM – 5:00 AM

OVERVIEW: Safety-Kleen Systems, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition.

Our entire business model revolves around keeping North American businesses green.

We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining.

We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America Safety-Kleen Outbound Sales Representative must have strong organizational, planning, and exceptional communication skills with a track record of building successful customer relationships in a transactional and relationship environment.

An Outbound Sales Rep. is responsible for selling Safety-Kleen’s products and services (via telephone or email) to specified customer segments and ensuring a positive customer experience.

JOB SUMMARY
The Outbound Sales Representative is responsible for promoting the Company’s products and services and selling those products and services with new and existing customers by telephone & email.

The primary focus of the Outbound Sales Representative is to introduce potential customers to Safety-Kleen products and services they may have previously purchased or are now purchasing from a competitor.

RESPONSIBILITIES

• Own and manage a pipeline of expired, new, and existing customer leads organized in our CRM (Salesforce)
• Develop a sales pitch that resonates with customers by showing value of the products being offered Utilize product knowledge and analytical research tools (i.e. Safety-Kleen resource pages, Salesforce.com, etc.) and sales training resources to effectively understand the business needs of new prospects and opportunities.
• Maintain, build, and expand customer relationships via telephone & email.
• Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Branches, increased or decreased product movement, new business, changes in service or other related information.
• Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs
• Effectively articulates the value proposition associated with Safety-Kleen’s products and services. Regularly communicate with assigned accounts regarding new products and services
• Immediately notify the management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of reason for the situation
• Viewed as a trusted environmental waste and New Lube advisor to the customer. Utilizes the knowledge of Safety-Kleen’s environmental waste removal services and Performance Plus Lube products to help customers meet local, state and federal regulatory laws.
• Coordinate with appropriate Branch to meet or exceed the customer’s expectation.

QUALIFICATIONS

• Min 6 months outbound sales experience or equivalent combination of education and work experience.
• Sells Consultatively – Ability to use collaborative communication to engage clients in discussions that result in mutual value.

• Achieve and consistently exceed monthly sales goals- strong work ethic and tenacity are key! • Excellent attention to detail.

• Ability to work in a fast-paced environment.

• Excellent verbal and written communication, listening and organizational skills - No fear of the phone. • Excellent keyboarding ability (40+ WPM)