Associate - Guest Relations

0 - 3 years

2 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

ASTER DM HEALTHCARE LIMITED is looking for Associate - Guest Relations to join our dynamic team and embark on a rewarding career journey. Review arrival lists to welcome guests Attend to special guests (e. g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e. g. area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e. g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily Ensure compliance with health and quality standards

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Aster DM Healthcare logo
Aster DM Healthcare

Healthcare

Ernakulam

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