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Canara HSBC Life Insurance Company
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Assistant Vice President - Claims - Gurugram

Assistant Vice President - Claims - Gurugram

Canara HSBC Life Insurance Company

10 - 20 years

14 - 22 Lacs

Gurugram

Posted:1 day ago| Platform:

Apply

Skills Required

Claims Health Claims Claims Management Insurance Claims claims operations claim settlements Fraud Investigation Claim Investigation Claims Handling Claims Adjudication Claims Processing

Work Mode

Work from Office

Job Type

Full Time

Job Description

To lead and manage the claims operations by ensuring timely, fair, and compliant claim settlements, optimizing processes for efficiency, and supporting strategic goals through data-driven decision-making and cross-functional collaboration

Ensure timely and accurate settlement of claims within defined turnaround times (TATs)

Maintain adherence to IRDAI regulations and internal claims policies

Identify and mitigate fraudulent claims through effective investigation and controls

Enhance claimant experience through transparent communication and service excellence

Lead, mentor, and upskill the claims team to improve performance and accountability

Optimize claim payouts and reduce leakage through data-driven decision-making

Collaborate with cross functional teams for complex claim resolutions

Timely and accurate claim settlements to avoid interest penalties
Detection and prevention of fraudulent claims to reduce financial loss
Accurate payout calculations aligned with policy terms
Reduction in claim rework or overpayments
Minimal customer complaints or escalations
Timely and empathetic communication with beneficiaries
Clear guidance provided throughout the claim process
Claims processed within defined turnaround time (TAT)
100% compliance with regulatory and internal audit standard
Effective coordination with legal and other departments
Accurate and complete documentation for each claim
Contributions to process improvement initiatives

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Canara HSBC Life Insurance Company

Financial Services / Insurance

Hyderabad

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Assistant Vice President - Claims - Gurugram

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

To lead and manage the claims operations by ensuring timely, fair, and compliant claim settlements, optimizing processes for efficiency, and supporting strategic goals through data-driven decision-making and cross-functional collaboration

Ensure timely and accurate settlement of claims within defined turnaround times (TATs)

Maintain adherence to IRDAI regulations and internal claims policies

Identify and mitigate fraudulent claims through effective investigation and controls

Enhance claimant experience through transparent communication and service excellence

Lead, mentor, and upskill the claims team to improve performance and accountability

Optimize claim payouts and reduce leakage through data-driven decision-making

Collaborate with cross functional teams for complex claim resolutions

Timely and accurate claim settlements to avoid interest penalties

Detection and prevention of fraudulent claims to reduce financial loss

Accurate payout calculations aligned with policy terms

Reduction in claim rework or overpayments

Minimal customer complaints or escalations

Timely and empathetic communication with beneficiaries

Clear guidance provided throughout the claim process

Claims processed within defined turnaround time (TAT)

100% compliance with regulatory and internal audit standard

Effective coordination with legal and other departments

Accurate and complete documentation for each claim

Contributions to process improvement initiatives

More Jobs at Canara HSBC Life Insurance Company