Posted:1 month ago|
Platform:
Work from Office
Full Time
Skillset & Competencies Visiting branches and rendering necessary support for continuous improvement Render necessary support to branches to ensure data quality/data enrichment Render necessary support to branches enhance digital adoption Render necessary support to branches on Product queries, technical issues regarding Gold Loans, SME loans and TPP Centralized coordination of KYC maintenance & ensuring quality assurance Verification and clearance of documents as per checklist prior to sanction of Gold loans. Handling customer queries and resolving grievances as per customer service standard Initiate necessary action for settlement of accounts involved in internal and external fraud in consultation with respective stakeholders Necessary assistance to ensure hassle free NCD and Forex Operations
Muthoot FinCorp (MFL)
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