AR Caller

Role & responsibilities

• Following up on outstanding claims:

Contacting insurance companies and patients to inquire about the status of unpaid claims and identify reasons for non-payment.

• Resolving payment discrepancies:

Investigating and resolving issues related to incorrect payments, denials, or underpayments.

• Maintaining accurate records:

Documenting all communication with insurance companies and patients, including follow-up actions and payment information.

• Working with billing and coding teams:

Collaborating with other departments to identify and resolve billing errors or coding issues that may be affecting reimbursement.

• Ensuring compliance:

Adhering to company policies and procedures, as well as relevant healthcare regulations.

• Providing patient support:

Answering patient inquiries about their accounts and assisting with payment arrangements.

Skills Required:

• Strong communication skills:

  Ability to effectively communicate with insurance companies, patients, and internal teams.

• Problem-solving skills:

  Ability to identify and resolve billing and payment issues.

• Attention to detail:

  Ensuring accuracy in documentation and claim follow-up.

• Knowledge of medical billing and coding:

  Understanding of medical terminology, CPT codes, and insurance procedures.

• Proficiency in relevant software:

  Experience with billing systems and other healthcare software.

• Customer service skills:

  Ability to handle patient inquiries and provide support.

In essence, AR callers are crucial for ensuring the financial health of healthcare providers by efficiently managing accounts receivable and maximizing revenue collection.

Preferred candidate profile

Good English communication . Male graduates willing to work in Night shift US timings . Own bike is mandatory