AR Caller - International Voice

Job Title:

About Us:

Position Overview:

Responsibilities:

• Contact customers or clients via phone, email, and/or mail to follow up on overdue invoices and outstanding accounts receivable balances.
• Review and analyze accounts receivable aging reports to prioritize collection efforts and identify delinquent accounts requiring immediate attention.
• Investigate and resolve customer inquiries, disputes, and billing issues in a timely and professional manner, escalating complex issues as needed.
• Identify trends and patterns in delinquent accounts and recommend strategies and process improvements to reduce outstanding debt and improve collections performance.
• Adhere to all relevant regulations, compliance standards, and company policies related to accounts receivable management and debt collection practices.

Requirements:

• At least 2-4 years of experience in international AR calling.
• Candidate must have a graduation degree in any field.
• Must have basic knowledge of Revenue Cycle Management (RCM).
• Must have knowledge of Insurance cycle (Federal, State, Commercial & Liability)
• Must have basic knowledge of MS Office (MS Word, Excel, Power Point).
• Must have knowledge of HIPPA (Health Insurance Portability and Accountability)
• Excellent problem-solving abilities and attention to detail, with a focus on accuracy and results

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Diversity, Equality, and Inclusion:

Benefits:

• Competitive salary (including EPF and PS)
• Health insurance
• Four days work-week (Monday Thursday)
• Opportunities for career growth and professional development
• Additional benefits like food and cab-drop are available

recruitment@hupcfl.com

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