AR Caller

Job Description

Hi Applicants!! Greetings from Flatworld Healthcare Services. Hiring for AR Caller !! Designation : AR Caller / Senior AR Caller Experience : 1 to 5 years Salary : Upto 4.8 Lpa Location : Bangalore Notice period : Immediate to 15 days Education: Graduation Not Required For further information contact , HR Danuja @ 9035473862 Danuja.s@finnastra.com Role & responsibilities : Make outbound calls to insurance companies (US) to follow up on outstanding claims. Analyze and understand Explanation of Benefits (EOB), Claims Denial, Rejections, and take appropriate action. Work on aged accounts, identify denial reasons, and resolve claim issues for payment. Ensure adherence to standard operating procedures and compliance regulations. Update the billing system with appropriate notes and claim status after every call. Work closely with the billing team to ensure proper documentation and claim submission. Prioritize and resolve claims within established timelines to reduce AR days. Meet productivity targets (calls per day, resolution rate, etc.). Escalate complex issues to senior team members or team leads as required. Preferred candidate profile : 1+ year of experience in US healthcare RCM especially AR calling. Strong knowledge of insurance terminology (Copay, Deductible, Denial Codes, etc.). Experience with claim follow-up, denial management, and eligibility verification. Familiarity with payer portals (Medicare, Medicaid, BCBS, UHC, etc.) is a plus. Good communication skills – fluent in English (verbal and written). Ability to work independently and in a team environment. Proficient in MS Office and billing software (like eClinicalWorks, Athena, Kareo, NextGen, etc. Perks & Benefits: *5 Days Working *Travel Allowance (No Cab facility ) *Provident Fund *Medical Insurance Thanks, Danuja.S HR Recruiter Ph: 9035473862 Email: Danuja.s@finnastra.com