Apprentice

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Finance Control Management trainee apprentice will be responsible for supporting Issue Management for the financial and accounting processes within the organization. The role will involve structured training, collaboration and opportunity to experience the dynamic world of Amex Finance Control Management every day.

Key responsibilities

• Support the “Issue, Events and Remediation Management” team in documentation of the end-to-end issue management lifecycle, including issue identification, root cause analysis, remediation planning, and closure validation.
• Perform basic data analysis, including creating spreadsheets, summarizing information thereby assisting in follow ups and keeping the team on top of the pressing deadlines for each stage of Issue /Event lifecycle
• Assist in collecting data and information from stakeholders for issue analysis and reporting.
• Help with preparing summaries or presentations related to risk events and remediation progress.
• Participate in meetings, take minutes and follow up on assigned action items.
• Help maintain proper documentation of issue logs, resolution plans, and closure evidence.
• Learn and apply basic concepts of operational risk.
• Provide administrative support to the team, including status tracking and dashboard updates.
• Support quality checks on documents, ensuring they are complete and follow templates.

Qualification, Skills and Experience Requirements

• Graduates (Commerce/Business Administration/Economics/Banking and Finance) with maximum of 11 months of experience preferred
• Demonstrates knowledge and application of basic accounting principles
• Knowledge of Risk, Controls, Quality will be preferred
• Familiarity with the types and structure of financial statements
• Appreciation of role and criticality of Finance in a multinational company
• Working knowledge of MS-Office (Excel, PowerPoint, Word)
• Excellent verbal and written communication skills
• Exhibits positive attitude, agility and willingness to learn and develop