Application Support Engineer

Job Description

Need to support for all Applications or software calls bugs queries new requirements testing UAT clearance Implementation Training naming few HIS, LIS, PACS RIS, EMR, SAP, HRMS, Blood Bank, Mobile Apps Integrations, MS Etc.Attend to all the activities related to the application implementation and Support as directed by the team lead project lead. Coordinate with vendors to get support and resolve the issues related to the applications and bug fixes.Application testing: Should be able to check the application pro-activity to identify the issues in the applications reports and get it resolved by the concern vendor.Should be able to test the changes updates made to the current applications as a new requirements bugs change, Ensure the training is provided to the end users on the changes made in the applications as per the business requirements and get its tested by the user department for UAT clearance.Documents: Able to document the changes made to the applications and maintain the repository at shared location.Attend the User queries: Able to attend all requests of the users the requests can quires about the use of functionalities or any queries related to any enhancements required to the current applications addressing all applications.