Application Manager-MES

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs – today and in the future.

Purpose of the Job

• MES (Manufacturing Execution system): Manages and monitors manufacturing processes in real-time, ensuring that production operations are efficient and compliant with quality standards.
• MOM (Manufacturing operations management): Provides a comprehensive view of manufacturing operations, helping to optimize production schedules, manage resources, and improve overall efficiency.

About the job (Job Responsibilities)

• Incident Management: Keeping systems up and running, by applying a controlled process of registering, monitoring, and resolving of application related tickets.
• Executes changes & enhancements: describe problem, information analysis, prepare solution, execute system change (self or by third party), unit test of the change, amend user documentation, implementation, after care.
• Conduct tests as defined in an integration test specification, recording details of any failures, and carrying out fault diagnosis.
• Analyses and Supports Key-users training needs and creates /maintains training material.
• Periodically visit the customer (sites), to discuss tickets, wishes etc. with key users, and demonstrate visibility.
• Frequently contact with key users on open tickets & act as co-coordinator for Key User network and meetings.
• Co-responsible for activities to ensure applications functions and operates appropriately.
• Supporting project handover activities (hand over from deliverables and knowledge from a project to the Application Maintenance teams) for the area of responsibility.
• Support projects in execution of changes / enhancements.
• Play an active role in the CAB (Change Advisory Board).
• Implement further automation initiatives.
• Monitoring overall performance of application, responsible for integrity of production environment.
• Maintaining the applications according to the SLA and in line with the regional business needs of involved Business Unit(s) and organization.
• Periodic standby for emergencies (24x7 availability schedule).
• Operationalize priority setting as agreed with the business
• Functioning as a 1st escalation point for the 3rd party vendors and the user community on Application Maintenance related services.
• Signals deviations on policy, standard package matters & after approval, contributes to changes.
• Ensuring IM process compliance for area of responsibility.
• Takes care of proper and updated documentation of the application (technical - process – and end-user documentation).
• Support complex seller integrations.

We believe you bring (Education & Experience)

• Master/bachelor’s degree in computer science, computer engineering, or a related field of study.
• Professional with around 5-10 years of experience in the IT/OT sector including 3-5 years with OT near applications Execution implementation experience.
• Background: IT/OT and/or chemical/ manufacturing.
• Experience with relevant Business Application Platform such as GE Application Suite, GE Plant Application, GE Historian GE iFIX, Kepware EX, SCADA systems, MS SQL Server, MS OS Server
• Familiar with standards like ITIL, ISA 95, T-SQL.
• Proficiency in .NET VB, .ASP, PowerShell, Azure/Power BI, and Virtual OS (Hyper-V) is highly valued, as is certification in IT system maintenance / configuration / customizing.
• Overall knowledge of IM/IT and service level agreements (SLA's).

nouryon.com/careers/how-we-hire/

We look forward to receiving your application!

We kindly ask our internal candidates to apply with your Nouryon email via Success Factors.

We’re looking for tomorrow’s Changemakers, today.

If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.

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