Ansys AI Platform Support Engineer II

Join the Ansys Customer Excellence team to partner with our customers to engineer enterprise-level software solutions and grow Ansys business. Primarily working under direct supervision of your manager, you will contribute to the development of Ansys Platform solutions and supporting systems. In this role, you will collaborate with a team of expert professionals to accomplish solution development objectives.

Key Duties and Responsibilities

• Understand and follow the development processes and best practices.
• Participate in the implementation, maintenance, testing and documentation of software modules and sub-systems
• Ensure compliance with data privacy and security regulations.
• Participate in user acceptance testing of new functionality to ensure that new features and workflows function as intended.
• Work with the cyber security team to implement all cyber related requirements.
• Identify defective infrastructure functionality (in dev or live environments) and log defects, alert infra leaders.
• Evaluate defect tickets, coordinate and assign to get completed.
• Take process flows and developer instructions and create development (staging) code.
• Test and validate business requirements to implemented functionality.
• Coordinate other team members in the implementation, maintenance, testing and documentation of software modules and sub-systems.
• Develop technical expertise and knowledge of new technologies and approaches useful to serve the business requirements

• Participate in other strategic team and company initiatives, as needed

Minimum Education/Certification Requirements and Experience

• Required education and degree type: BS in Engineering, Computer Science or related field
• Required minimum years of professional experience in an engineering software environment: BS+3 or MS+0
• Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
• Strong organizational and time management skills, possesses a sense of urgency
• Projects a professional image and demonstrates business acumen, driven to succeed
• Capability to work independently, as we'll as with others in a fast paced, diverse team environment with continually evolving priorities
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Experience with languages such as HTML5, CSS3, JavaScript and jQuery
• Strong understanding of PHP frameworks (such as Laravel, Symfony) and JavaScript frameworks (such as React, Angular, Vue.js)
• Comfortable working with debugging tools like Firebug, Chrome Inspector, etc
• Proficient understanding of code versioning tools such as Git
• Strong proficiency with SQL query, database structure and management

Preferred Qualifications and Skills

• Preferred education and years of professional experience in an engineering software environment: BS+5 or MS+3
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Experience with WordPress development (Rest, Hooks, WP themes, Custom post types and Taxonomies)
• Ability to learn quickly and to collaborate with others in a geographically distributed team
• Familiarity with AWS Cloud platforms, Docker
• Experience with Linux systems (as user and administrator)

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement

Our Commitments:

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values:

• Adaptability: Be open, welcome what s next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions:

• We commit to audacious goals
• We work seamlessly as a team
• we'demonstrate mastery
• we'deliver outstanding results