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3 Job openings at Alpha Omega Consultancy Services
Technical Online Mentor

India

3 years

Not disclosed

On-site

Full Time

Job Overview: We are looking for a proactive and engaging Online Mentor or Teacher with a strong background in customer service, technical support, and client communication. This role goes beyond traditional support — we need someone who is confident and skilled in conducting live video calls to coach, guide, and present solutions directly to our customers in an online face-to-face format. The ideal candidate will have excellent English communication skills (C1 level), be tech-savvy, and enjoy building real-time human connections virtually to create impactful customer experiences. Key Responsibilities: Provide high-quality support to customers through email, chat, and video conferencing. Conduct one-on-one or group video calls to provide coaching, product demonstrations, onboarding, and tailored solutions. Engage with potential and existing customers to drive sales through consultative and personalized communication. Help customers improve their current plans by understanding their needs and offering suitable recommendations. Maintain professional and friendly communication with customers via email for follow-ups and feedback. Record and maintain detailed notes of customer interactions in the CRM system. Collaborate with internal teams to troubleshoot and resolve customer issues efficiently. Stay updated on company products, services, and industry trends to offer accurate, up-to-date information. Required Qualifications: Minimum 3 years of experience in customer service, technical support, or sales. Strong English proficiency (C1 level or higher) — verbal and written. Confidence and professionalism in conducting live video calls and delivering presentations. Show more Show less

Online Mentor

Hyderabad, Telangana, India

3 years

Not disclosed

On-site

Full Time

Job Overview: We are looking for a proactive and engaging Online Mentor or Teacher with a strong background in customer service, technical support, and client communication. This role goes beyond traditional support — we need someone who is confident and skilled in conducting live video calls to coach, guide, and present solutions directly to our customers in an online face-to-face format. The ideal candidate will have excellent English communication skills (C1 level), be tech-savvy, and enjoy building real-time human connections virtually to create impactful customer experiences. Key Responsibilities: Provide high-quality support to customers through email, chat, and video conferencing. Conduct one-on-one or group video calls to provide coaching, product demonstrations, onboarding, and tailored solutions. Engage with potential and existing customers to drive sales through consultative and personalized communication. Help customers improve their current plans by understanding their needs and offering suitable recommendations. Maintain professional and friendly communication with customers via email for follow-ups and feedback. Record and maintain detailed notes of customer interactions in the CRM system. Collaborate with internal teams to troubleshoot and resolve customer issues efficiently. Stay updated on company products, services, and industry trends to offer accurate, up-to-date information. Required Qualifications: Minimum 3 years of experience in customer service, technical support, or sales. Strong English proficiency (C1 level or higher) — verbal and written. Confidence and professionalism in conducting live video calls and delivering presentations. Show more Show less

Junior Accountant

Hyderabad, Telangana, India

0 years

None Not disclosed

On-site

Part Time

Job Title: Finance Specialist / Accountant – International Finance & Taxation Job Description: We are looking for a seasoned Finance Specialist / Accountant with a robust background in international finance, client relationship management, and global taxation policies. The successful candidate will play a pivotal role in shaping the financial strategy of the organisation, ensuring regulatory compliance across jurisdictions, and supporting global financial operations. Key Responsibilities: Oversee international financial operations, including budgeting, forecasting, and financial reporting. Ensure compliance with international tax regulations and manage all regulatory filings. Serve as the primary financial liaison for international clients, addressing queries and providing strategic insights. Formulate and implement financial strategies aimed at growth, sustainability, and risk mitigation. Lead and manage internal finance teams as well as coordinate with external auditors, consultants, and regulatory bodies. Qualifications & Requirements: Demonstrated experience in a senior financial leadership role, preferably as a Finance Manager or similar capacity. In-depth knowledge of international taxation frameworks and financial regulatory standards. Proven ability to manage global client accounts with a strategic and consultative approach. Bachelor's degree (or higher) in Finance, Accounting, or a related discipline.

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