About the Role We are seeking a seasoned, people-first Office Head to oversee and elevate the operations of our India office, currently a 15–25 person team supporting a growing global bookkeeping and advisory firm. This is a leadership role requiring a balance of strategic oversight, operational execution, people management, and cultural stewardship. The ideal candidate brings prior experience running the day-to-day of an office—preferably in an accounting, finance, or professional services context—and thrives in a role that touches everything from HR and compliance to internal systems and process design. Key Responsibilities Leadership & Strategy Act as the India office’s most senior leader alongside our founder and Managing Partner—you'll be accountable for our office's overall performance, employee well-being, and alignment with global company goals. Collaborate with US-based leadership to translate strategic objectives into tactical execution locally. Represent company values, ensuring culture continuity across geographies. Operations Management Own and optimize internal workflows including office admin, IT, HR coordination, and finance. Establish and maintain SOPs to ensure operational efficiency and compliance. Oversee tools, systems, and facilities to ensure a professional, reliable working environment. People & Culture Manage a team of 3–5 direct reports and oversee the broader office of 15–25 employees in our office locally and throughout India. Lead local hiring processes in coordination with HR and talent leads. Conduct regular performance reviews, development check-ins, and retention planning. Champion employee engagement, inclusion, and culture-building initiatives. Finance & Compliance Manage the India office budget and report to the Managing Partner on monthly variances and cash planning. Coordinate with finance and legal teams to ensure compliance with Indian labor laws and reporting requirements. Collaboration & Communication Serve as a bridge between India and US teams, ensuring clarity, alignment, and seamless cross-border operations. Lead all-hands meetings, 1:1s, and cross-team planning sessions as needed. Qualifications 10+ years of professional experience, including at least 5 years in a people or office leadership role. Prior experience in a BPO, accounting firm, finance back-office, or shared service environment strongly preferred. Demonstrated ability to manage and develop teams in a growing organization. Deep knowledge of HR, compliance, and operational standards in India. Strong verbal and written communication skills, especially in an international context. Proficiency with cloud-based tools (e.g., Google Workspace, Slack, Notion, Excel). Experience working with US-based companies or leadership is a plus .
