Accounts Receivable Specialist

Job Description

Summary of Role: • Oversee the activities of logistics management, & daily deliverables of the process. • This position is responsible creating the invoices with all the data and send the same to customer as per agreed timelines. • Review and resolve OTM Errors keeping Past Due and Business SLAs within TAT. • Researches and resolves all issues and documents resolution; performs data entry or corrections of invoices or shipment information to match invoices; tracks and communicates root-cause analysis of issues to support continuous improvement. • Coordination with stake holders and carriers. Record and manage invoicing issues. • Communicate across all process/department to determine the source of the issue and resolve it. Roles & Responsibilities: • Prepare the weekly and monthly invoices. • Audit invoices with the help of the documents/contracts & provide necessary updates. • Contact clients and preparations of source documents to resolve questions, inconsistencies, or missing data. • Compare data entered with source documents or re-enter data in verification format on screen to detect errors. • Reviewing the invoices thoroughly & sending the same to customers. • Collaborate with the invoicing, operations, and all teams required. • Validate system data for accuracy of customer. • Follow and apply all SWIs and process documents. • Ensure efficient, accurate, timely and thorough completion of daily, weekly, and monthly deliverables across all function of billing process. • Seek continuous improvement across all functions/processes and accounts. • Assist Peers/Supervisor with prioritizing workload and update of account status. Shift Timings: 1:00 PM- 10:00 PM