Relevant Experience: 2- 3 years Job Description We are seeking a skilled QA Engineer with 1-3 years of experience in testing Windows-based Unified Endpoint Management (UEM) products. The ideal candidate will have a strong background in software testing, automation, and a deep understanding of Windows environments, including device management, policies, and security features. Key Responsibilities Design, develop, and execute test plans and test cases for Windows UEM products. Perform functional, regression testing on Windows UEM features. Validate endpoint management functionalities, including device enrollment, policy enforcement, software distribution, and compliance management. Work closely with development teams to understand product requirements and provide feedback on usability and performance. Identify, document, and track defects using defect tracking tools Develop and execute automated test scripts using tools such as Selenium, Appium, or PowerShell scripting. Ensure compatibility and integration of UEM solutions with Windows OS updates and security patches. Collaborate with cross-functional teams, including product management and customer support, to improve product quality. Provide technical support during product releases and deployments. Required Skills & Qualifications 1-3 yrs of experience in software testing, specifically in Windows UEM products. Strong knowledge of Windows OS, Group Policy, Active Directory, and PowerShell scripting. Experience with manual and automation testing methodologies. Hands-on experience with testing tools like Selenium, Appium, or similar automation frameworks. Understanding of endpoint security, compliance policies, and software deployment mechanisms. Proficiency in defect tracking and test management tools. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Preferred Qualifications Experience with Mobile Device Management (MDM) solutions. Apply Name Email Address Phone Number Upload Resume Drag & Drop Files Here or Browse Files 0 of 1 File name should contain "A-B a-b 0-9 () -".File type: PDF, Maximum file size: 2MB, If you encounter any difficulties with uploading your resume, please feel free to email it to us at jobs@42gears.com. I hereby acknowledge that I have read and understood the 42Gears Applicant Privacy Policy, and agree to 42Gears' use of my personal data in accordance with the Applicant Privacy Notice. Δ Show more Show less

Relevant Experience: 2 – 3 years Job Description As a Technical Support Engineer at 42Gears, you will play a pivotal role in guaranteeing client satisfaction through prompt and efficient technical assistance. Roles And Responsibilities Handle incoming support calls, emails, and chat messages from clients encountering technical issues. Diagnose and troubleshoot technical issues associated with our unified endpoint management product. Provide clear, step-by-step guidance and solutions to clients, ensuring a positive and constructive customer experience. Escalate intricate technical issues to the appropriate internal teams for resolution. Collaborate seamlessly with cross-functional teams to ensure timely and effective problem resolution. Document and meticulously track support issues to contribute to a comprehensive knowledge base. Stay abreast of the latest features and updates on our unified endpoint management product. Conduct product training sessions for clients and internal teams as required. Communicate effectively with clients, keeping them informed of the status of their support requests. Uphold a high level of customer satisfaction through professional and courteous communication. Requirements Bachelor’s degree in a relevant technical field or equivalent practical experience. Demonstrated experience in technical support or a comparable customer-facing role. Proficient troubleshooting and problem-solving skills. Effective communication and interpersonal abilities. Ability to work both independently and collaboratively in a fast-paced environment. Previous experience in a SaaS environment and a strong understanding of UEM and related technologies are advantageous. Additional Mandatory Requirements Availability to handle customer support through various channels, including calls, emails, and chats. Ability to work from the office. Willingness to work in rotational shifts covering a 24/7 operation. Apply Name Email Address Phone Number Upload Resume Drag & Drop Files Here or Browse Files 0 of 1 File name should contain "A-B a-b 0-9 () -".File type: PDF, Maximum file size: 2MB, If you encounter any difficulties with uploading your resume, please feel free to email it to us at jobs@42gears.com. I hereby acknowledge that I have read and understood the 42Gears Applicant Privacy Policy, and agree to 42Gears' use of my personal data in accordance with the Applicant Privacy Notice. Δ Show more Show less

Relevant Experience: 1+ year Key Responsibilities Provide Level 1 (L1) IT support for hardware, software, and network issues. Windows 10,11 – OS Installations, Drivers installations, Software Installations, network Connectivity. Learn and work with MAC OS, troubleshooting. Understand Permissions, reading Process documents, Policy documents of IT and ISMS Teams. Assist in troubleshooting and resolving basic technical issues for internal teams. understand the process, policies, and escalate unresolved problems to higher support tiers. Perform routine system checks and updates under guidance. Assist in setting up and configuring workstations, devices, and software. Monitor and respond to IT support tickets in a timely manner. Maintain accurate logs of all support requests and resolutions. Collaborate with team members to ensure smooth IT operations. Required Qualifications Diploma in Computer Science, or BCA with Information Technology, or a related field. Strong understanding of basic IT concepts such as hardware, software, and basic networking. Proficiency in using Windows, Linux, or Mac operating systems. Basic knowledge of troubleshooting IT issues at L1 levels. Desired Skills Communication Skills: Good verbal and written communication in English. Ability to understand technical issues with clear, strong Computer science basics and learning from different internet sources are very important. Team Player: Strong collaboration skills and willingness to learn in a team environment. Problem-Solving: Analytical mindset with the ability to troubleshoot effectively. Time Management: understand the importance of Time Management able to think about end-user commitments. Apply Name Email Address Phone Number Upload Resume Drag & Drop Files Here or Browse Files 0 of 1 File name should contain "A-B a-b 0-9 () -".File type: PDF, Maximum file size: 2MB, If you encounter any difficulties with uploading your resume, please feel free to email it to us at jobs@42gears.com. I hereby acknowledge that I have read and understood the 42Gears Applicant Privacy Policy, and agree to 42Gears' use of my personal data in accordance with the Applicant Privacy Notice. Δ

Relevant Experience: 0 -2 years About The Role We are seeking a Junior Security Analyst with a keen interest in malware analysis, software safety, and secure application delivery. You will assist in the validation and vetting of third-party applications and patches to ensure only safe, trusted content is distributed via our MDM platform. You’ll gain hands-on experience in a sandboxed analysis environment and grow under the mentorship of senior team members. Key Responsibilities Assist in analyzing third-party Windows apps and software patches for safety, authenticity, and compliance. Operate sandbox environments to observe application behavior and report findings. Support malware scanning, threat assessment, and signature validation workflows. Help document analysis results and generate reports for internal approvals. Perform basic reverse engineering tasks and learn malware behavior patterns under guidance. Work closely with the security and product teams to ensure timely and secure app onboarding. Keep up-to-date with the latest malware threats, vulnerabilities, and security advisories. Qualifications 0–2 years of experience in cybersecurity or a related field (internships or personal projects are a plus). Foundational understanding of malware types, threat vectors, and software vulnerabilities. Basic knowledge of Windows operating system internals and executable formats. Familiarity with tools like Wireshark, Process Monitor, VirusTotal, or Cuckoo Sandbox. Enthusiasm to learn malware analysis and reverse engineering. Comfortable with scripting or automation in Python, PowerShell, or Bash. A degree in Computer Science, Cybersecurity, or a related field (or equivalent experience). Certifications like Security+, GSEC, or a desire to pursue malware analysis certifications are a plus. Apply Name Email Address Phone Number Upload Resume Drag & Drop Files Here or Browse Files 0 of 1 File name should contain "A-B a-b 0-9 () -".File type: PDF, Maximum file size: 2MB, If you encounter any difficulties with uploading your resume, please feel free to email it to us at jobs@42gears.com. I hereby acknowledge that I have read and understood the 42Gears Applicant Privacy Policy, and agree to 42Gears' use of my personal data in accordance with the Applicant Privacy Notice. Δ

Relevant Experience: 2 – 5 years Key Responsibilities Identifying prospects through multiple sources and research. Build revenue pipeline by setting introductory meetings with target influencers and key decision-makers. Creating joining business plans working closely with partners, field sales team, marketing, pre-sales, and other cross-functional teams. Connecting with C-level and senior leadership in identified organizations through remote selling methods. Identifying unique pain points, help identify problem statements, craft and communicate high-level solutions to create curiosity and interest in multi-product offerings. Achieving monthly/quarterly goals and quotas assigned. Providing clear reporting to the management on activities and pipelines. Ideal Profile Passion for technology and software sales with 1-2 years of customer-facing experience is required. University degree, College Diploma, or equivalent experience. Strong understanding of SaaS economics. 1 – 2 years of experience preferably in SaaS sales/support. Fluency in English and excellent written and verbal communication skills to be able to liaise effectively to different stakeholders across the region. Strong interpersonal communication and relationship-building skills. Collaborative and coachable mindset – you should be excited about continuously improving your skills and impact Apply Name Email Address Phone Number Upload Resume Drag & Drop Files Here or Browse Files 0 of 1 File name should contain "A-B a-b 0-9 () -".File type: PDF, Maximum file size: 2MB, If you encounter any difficulties with uploading your resume, please feel free to email it to us at jobs@42gears.com. I hereby acknowledge that I have read and understood the 42Gears Applicant Privacy Policy, and agree to 42Gears' use of my personal data in accordance with the Applicant Privacy Notice. Δ