Senior Manager, Salesforce Experience Cloud

As a Senior Manager in the Salesforce Experience Cloud team at a global healthcare biopharma company based in Hyderabad, India, you will be part of a legacy of success, driven by ethical integrity and a mission to achieve new milestones in global healthcare. You will work in an organization that embraces digital technology and data-backed approaches to support a diversified portfolio of prescription medicines, vaccines, and animal health products. Your role will involve driving innovation and execution excellence, using data, analytics, and insights to make informed decisions and creating custom software solutions to address significant health threats. Our Technology Centres play a crucial role in delivering business solutions that save and improve lives. These centers, including the one in Hyderabad, are integral to our company's IT operating model and digital transformation journey. As a leader in the Tech Centre, you will focus on managing and improving the location, investing in the growth and well-being of the team, and fostering a sense of belonging among colleagues from various IT divisions. Collaboration and sharing best practices across Tech Centres globally will be essential for optimizing connections and driving business outcomes. In your role as a Salesforce Experience Cloud Senior Engineer, you will be responsible for designing, developing, and maintaining solutions on the Salesforce Experience Cloud platform. Collaborating closely with product managers and business partners, you will ensure the delivery of scalable, high-quality solutions that meet business requirements. Your work will encompass both front-end and back-end development, including Apex, Lightning Web Components, and integrations. It will be essential to prioritize system performance, security, and compliance while staying abreast of the latest Salesforce advancements to enhance user experiences on the platform. Key Responsibilities: - Design and develop scalable Salesforce Experience Cloud solutions to meet business requirements. - Lead the implementation of Salesforce Experience Cloud projects, ensuring best practices and high-quality delivery. - Customize Salesforce Experience Cloud using Apex, Visualforce, and Lightning components. - Integrate Salesforce with other systems and third-party applications over API. - Provide technical support and troubleshooting for Salesforce Experience Cloud issues. - Monitor and optimize the performance of Salesforce Experience Cloud implementations. - Ensure the security and compliance of Salesforce Experience Cloud solutions. - Collaborate with cross-functional teams, including developers, product managers, and business analysts. - Stay updated with the latest Salesforce features and advancements to improve solutions. Education Requirement: - Bachelors degree in computer science / information systems or equivalent technical field from a recognized University or Institute. Required Experience And Skills: - 10+ years of relevant experience in IT implementation and managing large-scale project delivery. - 5+ years of hands-on experience with the Salesforce ecosystem, focusing on Salesforce Experience Cloud and successful Salesforce implementations, integrations, configurations, and customization. - Strong expertise in Salesforce Experience Cloud, Apex, Visualforce, Lightning Web Components, and other Salesforce technologies. - Knowledge of UI / UX, Type Script, Java Script, Angular, and Salesforce Domain setup. - Experience in the pharma domain and mentoring technical teams. - Strong analytical, problem-solving, and communication skills. - Ability to lead PoC or Prototype builds and stay updated with Salesforce features and best practices. Join us at Merck & Co., Inc., and be part of a team dedicated to inventing life-saving medicines and vaccines. If you are passionate about making a difference in global healthcare and thrive in a collaborative environment, apply now to start your impactful journey with us.,