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0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Management Trainee, you will have the opportunity to gain valuable knowledge and skills in various areas of management, including finance, marketing, operations, human resources, and strategy. You will actively participate in training programs, workshops, and seminars to enhance your understanding and capabilities. One of the key aspects of this role is the exposure you will receive through rotational assignments in different departments or functional areas. This will provide you with a comprehensive view of the organization's operations and how each department contributes to the overall business objectives. By engaging in these rotations, you will develop a holistic understanding of the company's functions. Additionally, you will be involved in project management tasks, where you will assist in defining project goals, creating plans, coordinating with team members, monitoring progress, and ensuring timely completion of tasks. This hands-on experience will help you develop essential project management skills and contribute to the successful execution of initiatives. Data analysis will also be a significant part of your responsibilities, as you collect, organize, and analyze data to identify trends, patterns, and insights that can support decision-making and process improvements. You may be tasked with creating reports, presentations, and recommendations based on your findings, enhancing your analytical abilities. Supporting managers in their day-to-day activities will be another crucial aspect of your role, including scheduling meetings, preparing documents, conducting research, and coordinating with internal and external stakeholders. This will allow you to gain practical experience and contribute to the efficient functioning of the team and the organization. Collaborating with colleagues from different departments or teams will be essential for completing projects, solving problems, and achieving organizational goals. Effective communication, teamwork, and adaptability to different work styles will be key skills that you will develop through cross-functional collaboration. Continuous learning is encouraged in this role to keep up with industry trends, market developments, and best practices. Engaging in professional development activities such as reading industry publications, attending conferences, and seeking feedback will help you stay updated and bring fresh ideas to the organization. Your professionalism, integrity, and ethical behavior in all interactions within the organization and with external stakeholders are crucial for building trust and credibility. Upholding the company's values and code of conduct will be expected from you at all times. Furthermore, you will have the opportunity to develop leadership skills by actively seeking opportunities to enhance decision-making, problem-solving, communication, and team management capabilities. Taking on leadership roles in project teams or initiatives will help you grow as a leader and contribute effectively to the organization's success.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for managing End to End Supplier Quality & Compliance Management activities, such as drafting Quality Assurance Agreements, conducting Quality Risk Assessments, preparing Annual Monitoring Reports, and overseeing New Supplier/Material Onboarding/Exit processes. As the key person in Supplier Quality Management, your duties will include drafting Annual Monitoring and Certification reports for incoming materials, negotiating and archiving Quality Assurance Agreements with Suppliers/Service providers, evaluating and managing Supplier Change Notifications, drafting Suppliers" incoming materials Specifications, performing Quality Risk Assessments for existing and new Suppliers/Service providers, managing Supplier/Material qualification and related documentations, preparing regulatory statements for materials and finished products, supporting the Service Delivery team with quality topics, coordinating with stakeholders in Supplier Information Management approval process, evaluating Change control tasks, preparing for audits, and managing CAPA. You will be expected to have Supplier/Vendor Quality Management Experience. Additionally, you should demonstrate commitment to Diversity & Inclusion and possess essential skills such as Continuous Learning, Dealing With Ambiguity, GMP Procedures, QA (Quality Assurance), QC (Quality Control) Testing, Quality Standards, Self Awareness, Technological Expertise, and Technological Intelligence. Proficiency in English language is required for this role. Novartis is dedicated to reimagining medicine to improve and extend people's lives, aiming to become the most valued and trusted medicines company globally. By joining Novartis, you will be part of a mission-driven organization that relies on its associates to reach ambitious goals. Novartis values diversity, inclusivity, and collaboration to achieve breakthroughs that positively impact patients" lives. If you are passionate about contributing to a brighter future through innovative science and community support, Novartis welcomes you to join their network and explore career opportunities. You can find more details about benefits and rewards in the Novartis Life Handbook. This full-time role in the Operations division at Universal Hierarchy Node, located in Hyderabad, India, falls under the Quality functional area within Novartis Healthcare Private Limited. Regular employment with no shift work is offered, and Novartis is committed to providing reasonable accommodations to individuals with disabilities during the recruitment process. For any accommodation needs, please contact [email protected] with the job requisition number included in your message.,

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2.0 - 6.0 years

0 Lacs

chandigarh

On-site

The main responsibilities of the role include analyzing current business processes to identify areas for automation in order to enhance efficiency and reduce manual effort. You will be designing, developing, and deploying automated workflows using various tools such as Zapier, Make (Integromat), n8n, UiPath, Power Automate, or equivalent platforms. Furthermore, integrating automation workflows with internal and external APIs, databases, and third-party applications will be a crucial aspect of the role. You will also need to develop custom scripts or components using languages like Python, JavaScript, or Node.js when standard functionality is insufficient. Collaboration with business stakeholders to document requirements, map processes, and ensure alignment with operational needs is essential. Additionally, maintaining, monitoring, and troubleshooting existing automation workflows to guarantee uptime and performance, as well as implementing governance, version control, and documentation best practices for all automation solutions, are key responsibilities. Keeping up to date with the latest workflow automation technologies, tools, and best practices is also required. In terms of qualifications and skills, a Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field is essential, or equivalent experience. You should have at least 2 years of proven experience in workflow automation, RPA, or process automation engineering. Hands-on expertise with automation platforms like UiPath, Zapier, Power Automate, Make, or n8n is necessary. A strong understanding of APIs, JSON, REST, and webhooks, as well as proficiency in scripting languages such as Python, JavaScript, or similar, is required. Experience with database queries (SQL/NoSQL) and strong problem-solving, analytical, and troubleshooting skills are also important. Preferred qualifications include experience in integrating automation with ERP, CRM, or SaaS systems, knowledge of BPMN (Business Process Model and Notation), familiarity with cloud platforms like AWS, Azure, GCP, and serverless workflows, as well as certification in RPA or workflow automation tools. Soft skills desired for the role include excellent communication and collaboration abilities, the capacity to manage multiple projects with tight deadlines, being detail-oriented with a focus on scalability and maintainability, and being a continuous learner with a passion for technology and innovation. This is a full-time position with benefits including paid time off, and the work location is in person.,

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5.0 - 10.0 years

0 Lacs

haryana

On-site

The primary role of a Business Analyst is to act as an essential conduit between an organization's IT capabilities and its business goals. You will be responsible for comprehending the specific needs and challenges faced by the business and its various departments. Your duties will also include gathering and scrutinizing data to uncover trends, patterns, and insights relevant to the business's operations. Pinpointing and recommending strategies to resolve business issues and enhance performance will be a key aspect of your role. You will be expected to suggest improvements to operational workflows, systems, and methodologies to boost efficiency. Ensuring a seamless flow of information between IT teams and business stakeholders to clarify needs and expected outcomes is crucial. You will also assist with the rollout of new systems or processes, including validation, training, and support during the transition. Continuous assessment of the effects of implemented changes and proposing further refinements for ongoing improvement will also be part of your responsibilities. Successful candidates should be able to take complete ownership of the assigned project and have experience working in Agile environments. Proficiency in JIRA or equivalent project tracking tools is required. In terms of competencies and skills, you should possess critical thinking skills and the ability to logically analyze and break down complex problems. Identifying issues and determining effective solutions will be essential, as well as interpreting and deriving meaningful insights from data. Proficiency in Business Analysis Tools such as Microsoft Excel, business intelligence software, and data visualization tools is necessary. You should also have an understanding of Systems Development Life Cycle (SDLC) and various software development methodologies like Agile and Scrum. Interpersonal skills including clear and effective verbal and written communication, stakeholder management, and facilitation are important. An understanding of industry-specific knowledge, business process modeling, and strategic thinking is also required. Project management skills, planning, organization, and risk management are essential for this role. Other essential skills include adaptability, teamwork, attention to detail, negotiation, empathy, and a commitment to continuous learning for ongoing professional development to keep up with the latest industry trends and tools.,

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1.0 - 5.0 years

0 Lacs

kozhikode, kerala

On-site

The ideal candidate for this role should have 1-2 years of experience in the following areas: - Design and Development: You will be responsible for building scalable and responsive web applications using front-end technologies such as React and back-end technologies such as Golang and Python. - Database Management: Your role will involve designing, implementing, and optimizing relational databases like MySQL and PostgreSQL. - API Integration: You will develop and consume Restful APIs to ensure seamless data communication between front-end and back-end systems. - Version Control: Utilize Git for source code management and collaborate effectively with teams using platforms like GitHub or GitLab. - UI/UX Collaboration: Work closely with designers to transform wireframes and mockups into functional user interfaces. - Testing and Debugging: You will be required to write unit, integration, and end-to-end tests and debug across the stack to maintain application quality and performance. - Deployment and DevOps: Manage CI/CD pipelines, cloud services like AWS and Digital Ocean, and deployment workflows to facilitate continuous delivery. - Security Best Practices: Implement data protection measures, user authentication methods such as OAuth and JWT, and adhere to secure coding standards. - Agile Collaboration: Participate in Agile/Scrum processes, including daily stand-ups, sprint planning, and code reviews. - Continuous Learning: Stay updated with emerging technologies, and suggest improvements to enhance system performance and maintainability. This is a Full-time position in the Information Technology & Services industry. The candidate should have a Higher Secondary (12th Pass) education qualification. Experience in React (1 year preferred), total work experience of 1 year, and 1 year of experience in back-end development are required. Benefits include paid sick time and paid time off. The job location is Kozhikode, Kerala, and candidates must be able to reliably commute or plan to relocate before the expected start date of 15/08/2025. Application Deadline: 05/08/2025,

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0.0 - 4.0 years

0 Lacs

kolkata, west bengal

On-site

The role of Trainee in Digital Marketing based in Kolkata is a full-time on-site position where you will be supporting the digital marketing team in various tasks. Your responsibilities will include developing and executing digital marketing campaigns, optimizing content for search engines, and analyzing website analytics. Additionally, you will be involved in managing social media accounts, as well as conducting market research to identify trends and opportunities. To excel in this role, you should have a basic understanding of Digital Marketing, SEO, and SEM. It is essential to be familiar with various Social Media platforms and trends. Strong analytical and research skills are required, along with excellent communication and teamwork abilities. Proficiency in Microsoft Office Suite or similar tools is also necessary. An eagerness for continuous learning and keeping abreast of industry developments is highly valued. While a Bachelor's degree in Marketing, Business, or a related field is preferred, it is not mandatory. If you are passionate about Digital Marketing and eager to kickstart your career in this field, this role offers a great opportunity to gain hands-on experience and contribute to impactful marketing initiatives. Join our dynamic team and grow your skills in a supportive and collaborative environment.,

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

A Career at HARMAN Automotive Join a global, multi-disciplinary team at HARMAN Automotive where innovative technology is leveraged to transform the future. Fast-track your career with us as we engineer audio systems and integrated technology platforms to enhance the driving experience. Our approach combines ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence, driving advancements in in-vehicle infotainment, safety, efficiency, and enjoyment. About The Role We are looking for an outstanding leader to join HARMAN Automotive's Connectivity Business Unit and lead the Growth Strategy. In this crucial role, you will be instrumental in shaping and propelling the growth of the business unit by collaborating closely with product portfolio teams and other stakeholders across the HARMAN organization. What You Will Do - Identify new growth areas encompassing new products, markets, and business models. - Analyze and define use cases effectively addressed through the product portfolio. - Collaborate with the innovation team to refine the 10-year technology roadmap, pinpointing gaps and potential opportunities for the business unit. - Drive M&A activities for the business unit to bridge technology gaps and facilitate growth. - Support ad-hoc business unit strategy development initiatives. - Conduct and execute workshop activities with internal and external stakeholders. - Generate and present actionable insights and reports crucial for critical product decisions. What You Need To Be Successful To thrive in this role, you should have: - Completed degrees in Engineering, Business Administration, or a related field. - A minimum of 6 years of experience in management consulting, corporate strategy, or product growth roles. - Several years of relevant professional experience in the automotive or consumer electronics industry. Technical Skills: - Proficiency in developing growth strategies. - Strong business acumen. - Excellent presentation and communication skills. - Advanced analytical and strategic framework development capabilities. - Demonstrated stakeholder management experience in matrix organizations. Essential Competencies: - Collaborative mindset with exceptional interpersonal skills. - Self-motivated with strong project management capabilities. - Strategic thinking and structured problem-solving abilities. - Proficiency in synthesizing complex information into actionable insights. - Ability to thrive in fast-paced, global environments. - Skill in navigating ambiguity and driving clarity. - Focus on continuous learning. Bonus Points if You Have - Educational Background: Masters in Engineering; MBA. - Experience in Connectivity technologies in the Automotive industry. - Experience working closely with teams in EU and/or Asia. What Makes You Eligible - Flexible location options: Chicago, Novi, Bangalore. - Travel requirement: Up to 25% domestic and international. - Fluency in written and spoken English. - Understanding of the need for flexibility in working hours due to HARMAN's global footprint. - Successful completion of a background investigation and drug screen as a condition of employment. What We Offer - A flexible work environment allowing full-time remote work globally for roles that can be performed outside a HARMAN or customer location. - Employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.). - Extensive training opportunities through HARMAN University. - Competitive wellness benefits. - Tuition reimbursement. - Be Brilliant employee recognition and rewards program. - Inclusive and diverse work environment supporting professional and personal development. You Belong Here At HARMAN, we are dedicated to ensuring every employee feels welcomed, valued, and empowered. We encourage you to share your ideas, voice your unique perspective, and bring your authentic self to work in a supportive culture that celebrates individuality. We understand that learning is a lifelong journey and offer additional opportunities for training, development, and continuing education to help you flourish in your career. About HARMAN: Where Innovation Unleashes Next-Level Technology Since the 1920s, HARMAN has been enhancing the sense of sound. Today, we continue this legacy with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that transform ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions are omnipresent, from the music in our cars and homes to venues featuring top performers. Our digital transformation solutions address humanity's evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands like JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, partners, and each other. If you are ready to innovate and make a lasting impact through your work, join our talent community today!,

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0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As a dentist at Care Dental Clinic located in Villivakkam & Mogappair East, Chennai, you will be part of an NABH-certified dental practice with a legacy of over 16 years and a track record of treating more than 20,000 patients. Our commitment lies in delivering top-notch, ethical, and patient-centric dental services within a contemporary, well-equipped facility. Your primary responsibilities will include diagnosing and managing various dental conditions with expertise and empathy. This entails performing a range of procedures such as fillings, root canals, extractions, scaling, crowns, and bridges. Additionally, you will play a crucial role in educating patients on oral hygiene practices and preventive care measures. Maintaining meticulous patient records and compliance with clinic protocols will be essential aspects of your role. Furthermore, active participation in professional networking events, conferences, and community outreach programs will be expected to boost clinic visibility and foster professional development. Collaboration with the clinic team is pivotal to ensure seamless operations and enhance patient satisfaction levels. Whether you are a fresher or an experienced dentist, possessing a BDS or MDS from a recognized university registered with the Dental Council of India is mandatory. Proficiency in both English and Tamil languages along with a strong passion for patient welfare and continuous learning are prerequisites for this role. In return, we offer a competitive salary package or a revenue-sharing model based on your experience. You will have the opportunity to work in a state-of-the-art, NABH-certified clinic that provides a supportive work environment conducive to skill enhancement. Exposure to a diverse range of cases will further enrich your professional expertise. If you are ready to embark on a fulfilling journey in dentistry and contribute to our esteemed practice, we invite you to join us at No. 4, New Avadi Road, Villivakkam, Chennai. For further inquiries, please reach out to Dr. Arun Chandran at +91 99940 70593 or email us at drcarun@gmail.com.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

Do you want to be a part of an inclusive team that is dedicated to developing innovative therapies for patients At Astellas Pharma Inc., we are focused on creating and delivering cutting-edge new medicines to patients and physicians every day. If you are passionate about making a difference in the healthcare industry, then you belong with us! Astellas Pharma Inc. is a global pharmaceutical company operating in over 70 countries worldwide. Our mission is to translate innovative science into medical solutions that provide value and hope to patients and their families. By prioritizing unmet medical needs and conducting business with integrity, we strive to enhance the health of individuals across the globe. To learn more about Astellas, please visit our website at www.astellas.com. The position available is located in Bengaluru and will involve some on-site work. As an Adobe Experience Cloud Platform Engineer within the Adobe Platforms chapter, your role is crucial in driving our digital initiatives forward within our agile organization. Your responsibilities will include designing and implementing innovative, enterprise-grade digital marketing solutions based on Adobe and other Digital Experience platforms. The primary focus of this role is to create personalized omnichannel experiences for healthcare professionals (HCPs) by orchestrating customer journeys, collaborating with internal and external stakeholders, and leveraging technical expertise aligned with enterprise capabilities. Our agile operating model, which includes Digital Capability for skill enhancement and Digital Execution for mission-aligned collaboration, provides a unique opportunity for you to balance cutting-edge digital marketing solution delivery with the development of specialized expertise. In this position, you will be responsible for designing, developing, and deploying web solutions, customer journeys, and deriving insights from data to deliver personalized omnichannel experiences to HCPs using Adobe suite of products and other digital experience platforms. You will work closely with stakeholders to translate requirements into scalable digital marketing solutions, manage multiple projects simultaneously, and stay abreast of technological advancements, making your role pivotal for driving transformative digital impact within the enterprise. You will have the chance to implement innovative solutions and work with cutting-edge technologies in your field, positioning you at the forefront of digital marketing advancements. Some of the key responsibilities of this role include developing and leading digital marketing capabilities using Adobe Experience Cloud products, translating business needs into technical solutions, acting as the main point of contact for business and platform engineers, collaborating with cross-functional teams to deliver exceptional digital experiences, monitoring performance and optimizing solutions, ensuring security and compliance, reporting on system use, problem-solving, and maintaining the highest quality standards in work delivered. The qualifications required for this position include a Bachelor's or Master's degree in a relevant field such as Computer Science, Engineering, Data Science, or Business Administration, along with over 10 years of experience in Information Technology. Additionally, you should have strong knowledge and hands-on experience with Adobe Experience Manager, Microsoft Dot.Net, Adobe Real Time CDP, Marketo, Adobe Analytics, and other marketing-related technology platforms. Experience in delivering external-facing websites, defining customer journeys, and working with integration technologies is essential. Strong analytical, communication, collaboration, and project management skills are also necessary for this role. If you are looking to be part of a dynamic team that is dedicated to making a difference in the healthcare industry through innovative digital solutions, this role at Astellas may be the perfect fit for you. Join us in our mission to turn innovative science into value for patients and communities worldwide. Astellas Global Capability Centres (GCCs) play a strategic role in enhancing our operational efficiency, resilience, and innovation potential. Guided by our shared values and behaviors, the GCCs are critical enablers of Astellas" strategic priorities and commitment to delivering value through innovative science. We offer a hybrid working solution that allows for a balance between office and remote work, promoting a productive work environment for all employees. Astellas is dedicated to equality of opportunity in all aspects of employment, including Disability/Protected Veterans.,

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4.0 - 8.0 years

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kolkata, west bengal

On-site

You will be joining Manu Stock Broking Pvt. Ltd. as a Technical Analyst based in Kolkata, with 4 to 6 years of relevant work experience. Your primary responsibility will be to analyze financial market data and equity trading platforms to provide essential support to our trading services. Your qualifications include a strong proficiency in equity trading platforms, the ability to interpret and execute trading strategies efficiently, and demonstrated expertise in market data analysis using analytical tools. Your advanced skills in quantitative research methods will enable you to develop precise risk assessment models for trading activities. Excellent communication skills are a must as you will collaborate with the team and provide guidance to stakeholders. Your experience in UAT testing will be crucial to ensure the accuracy and reliability of trading applications before release. A solid understanding of risk analysis is required to identify and mitigate potential trading risks effectively. As a part of the team, you will conduct detailed technical analysis of market movements, collaborate on implementing technology-driven solutions, and develop quantitative models to predict market trends. Your role will also involve monitoring and evaluating trading systems performance, contributing to the development of risk management frameworks, and engaging with stakeholders to communicate analytical findings. Your commitment to continuous learning and staying updated on market changes and technological advancements will be essential to maintain a competitive edge. Possessing a CMT certification and demonstrable experience in using technical analysis on charts for entry/exit decisions will be advantageous. Join us at Manu Stock Broking Pvt. Ltd. and be a part of a dedicated workforce committed to excellence in the financial services sector.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

The Applications Development Intermediate Programmer Analyst position at our organization involves contributing to the establishment and implementation of new or updated application systems and programs in collaboration with the Technology team. Your role will primarily focus on applications systems analysis and programming activities. **Basic Qualifications:** - Minimum of 5+ years of experience in application Ab-initio Metadata hub development. - Strong understanding of Data Lineage, metadata management, reference data development, and data analytics. - Proficiency in relational databases such as Oracle, SQL, PL/SQL. - Strong knowledge in areas like Data lineage, application development, and experience in Python or Java coding. - Hands-on experience with coding languages and tool-based configurations. - Full Software Development Kit (SDK) development cycle experience. - Problem-solving skills and ability to work independently or as part of a team. - Proficiency in ab-initio mHub or Python programming languages. - Proficiency in at least one of the following programming languages: Java, API, Python. - Passion for development, strong work ethic, and dedication to continuous learning. - Experience with code optimization techniques for different hardware architectures. **Preferred Qualifications:** - Bachelor's degree in computer science or related field. - Experience in relational databases such as SQL, PL/SQL, Oracle, etc. - Experience with code development, metadata management, reference data, and Lineage tool. - Experience in developing data lineage using tools or custom code. - Experience in Data management and coding languages. **Responsibilities:** - Develop and maintain application development for complex enterprise data lineage. - Optimize industry-based tools to simplify enterprise-level data complexity via data lineage. - Debug and resolve graph-related issues. - Collaborate on designing and implementing new features to simplify complex problems. - Conduct code reviews for quality assurance. - Write and maintain documentation for functionalities and APIs. - Integrate and validate third-party libraries and tools. - Manage source code using version control systems. - Implement algorithms for code generation and optimization. - Perform code refactoring for better maintainability and efficiency. - Stay updated with advancements in Data lineage technology. - Profile and benchmark compiler performance on various platforms. - Develop automated testing and verification of the codebase and functionality. - Provide technical support to teams using technical expertise. - Analyze performance metrics to identify areas for improvement. - Participate in design and architecture discussions. - Use static and dynamic analysis tools to improve code quality. - Collaborate with cross-functional teams. - Research new techniques and methodologies. - Contribute to and engage with open-source compiler projects. This job description offers a comprehensive overview of the responsibilities and qualifications required for the role. Additional job-related duties may be assigned as necessary.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You will be joining our health insurance team as a Medical Doctor, where your primary responsibility will be to evaluate health insurance claims, contribute medical insights for policy development, and provide clients with accurate health-related information. Your expertise will play a crucial role in ensuring the accuracy and compliance of medical claims with policy terms, offering expert medical opinions on complex cases, and collaborating on the development and updating of health insurance policies. Your key responsibilities will include reviewing and assessing medical claims, providing medical consultations, collaborating with the policy development team, offering client support, analyzing health data, ensuring compliance with regulations, and staying updated with the latest medical research and healthcare regulations to provide the best advice and support to our clients. To qualify for this role, you must hold an M.B.B.S. degree and possess a valid medical license. A Doctor of Medicine (MD) degree and prior experience in a clinical setting, particularly in health insurance or a related field, will be preferred. You should have a strong understanding of medical terminology, treatments, and healthcare systems, along with excellent analytical, problem-solving, and communication skills. Additionally, you should be able to work effectively in a multidisciplinary team, uphold high ethical standards, and maintain patient confidentiality at all times.,

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0.0 - 4.0 years

0 Lacs

noida, uttar pradesh

On-site

As a member of the team, you will play a crucial role in the successful implementation of software solutions for our clients. Your responsibilities will include assisting in the end-to-end implementation process, whether on-site at client locations or remotely. This will involve participating in requirement gathering, configuration, testing, and deployment of the software. You will have the opportunity to interact directly with clients to understand their business processes and translate these into system functionalities. Providing first-level support during and post-implementation phases will be a key aspect of your role. Additionally, you will be involved in system configuration activities such as basic setup, configuration, data migration, and customization based on client requirements. Supporting the preparation of training materials, user manuals, and system documentation will also be part of your responsibilities. You will conduct training sessions for client end-users under supervision. Furthermore, you will assist in system testing, user acceptance testing (UAT), and bug reporting, working closely with the QA team to ensure a smooth rollout of the software. In the event of any issues arising during the implementation cycle, you will be responsible for logging, tracking, and resolving them. Effective coordination with internal teams, including development, QA, and support, will be crucial for timely issue resolution. It will also be essential to ensure that all implementation activities adhere to defined internal processes and standards, while maintaining detailed records of project progress and status updates. Continuous learning is encouraged in our team, and you will be expected to stay updated on company products, services, and industry best practices. Participation in internal training programs will be available to enhance your product knowledge and technical skills. This is a full-time, permanent position with benefits including Provident Fund. The work schedule is during day shifts, and the work location is in person. The expected start date for this role is 01/08/2025.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Lead Generation Specialist at our company in Chennai, you will play a crucial role in identifying and prospecting new business opportunities. With 2-6 years of experience, you will utilize various methods such as cold calling, email outreach, and social selling to generate leads effectively. Your responsibilities will include engaging with inbound and outbound leads to assess their needs and qualifying them based on predefined criteria such as budget, decision-making authority, need, and timeline. It will be essential to maintain accurate lead activity, engagement, and sales progress in the CRM system, including platforms like Salesforce and HubSpot. Collaboration with the Sales and Marketing teams is key, as you will work closely with them to ensure messaging alignment, provide feedback on lead quality, and optimize outreach strategies. Additionally, conducting research to identify new prospects, understand industry trends, and gather intelligence on potential customers and competitors will be part of your routine. Continuous learning is encouraged in this role, as staying up-to-date with industry trends, product offerings, and sales best practices is essential for your professional growth. While a Bachelor's degree in Business or a related field is a plus, having experience in B2B sales or the SaaS (Software as a Service) industry will be advantageous. If you are looking to enhance your lead generation skills, collaborate effectively with cross-functional teams, and stay ahead in the dynamic sales landscape, this role offers you the opportunity to thrive and contribute to our company's growth.,

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2.0 - 6.0 years

0 Lacs

kerala

On-site

You will be responsible for providing eye care and vision-related services to customers. This includes conducting eye tests, providing prescriptions, and fitting/contact lenses. You will also be advising customers on eye wear options and assisting in the sales of eyewear products. It is essential to maintain accurate customer records and case notes while keeping up to date with trends in eyewear products. Working with a diverse team, you are expected to ensure excellent customer service, compliance with regulatory requirements, and ethical standards. Effective communication with customers and colleagues is crucial, as well as participating in training and workshops for professional development. Your responsibilities will include conducting comprehensive eye examinations and vision tests, offering advice on proper eye care and the selection of eyewear, and maintaining accurate customer records. Staying updated on the latest trends and products in the eyewear industry is essential, along with collaborating with team members to deliver exceptional customer service. Adherence to all legal and ethical standards in optometry practice, assisting customers in selecting and adjusting eyewear products, clear communication with stakeholders, and participation in continuous learning and development opportunities are also part of your role. To qualify for this position, you must have a B.Sc or Diploma in optometry and a valid optometry license. Strong knowledge of eye care and eyewear products, excellent communication and interpersonal skills, the ability to work in a team environment, and being detail-oriented in maintaining accurate records are required. It is essential to have up-to-date knowledge of optometry practices and technology, be customer-focused with a passion for helping others, and be willing to adhere to all regulatory and ethical guidelines. A continuous learning mindset and willingness to attend training sessions are also expected from you.,

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8.0 - 12.0 years

0 Lacs

surat, gujarat

On-site

We are seeking a dynamic and experienced Senior Sales Manager with a solid background in industrial products like motors, gearboxes, pumps, VFDs, or similar items. Your role will involve showcasing your expertise in hardcore sales & marketing, demonstrating leadership qualities, and possessing the strategic vision to elevate sales operations from a small business to a corporate level. As a Senior Sales Manager, you will be responsible for overseeing the Sales Head and the entire sales team. Your primary focus will be on driving sales growth through extensive travel, including nationwide travel as required. Your goal will be to not only achieve but exceed revenue targets by meticulously planning and executing sales strategies. Representing the company in significant corporate gatherings and industry events will be part of your responsibilities. You will also be expected to implement professional reporting tools such as charts, graphs, Excel dashboards, and VLOOKUP-based reports. Cultivating a culture of continuous learning and innovation within the sales team and suggesting changes to enhance the sales process to a corporate level will be crucial aspects of your role. Building and maintaining strong relationships with key clients and stakeholders will be essential in this position. To qualify for this role, you should hold a DME (Diploma in Mechanical Engineering) or BE in Electrical/Mechanical. Proven experience in sales & marketing of industrial products like motors, gearboxes, pumps, VFDs, or similar is required. The ideal candidate will have a track record of managing a professional sales team and driving sales at a corporate level. Strong communication skills, fluency in English, basic knowledge of Gujarati, proficiency in MS Excel, data reporting, and professional email communication without AI tools are necessary. Additionally, a high level of integrity, reliability, and leadership ability are desired traits for this role.,

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5.0 - 9.0 years

0 Lacs

haryana

On-site

Dentsply Sirona is recognized as the world's largest manufacturer of professional dental products and technologies, boasting a 130-year legacy of innovation and dedication to the dental industry and patients globally. With a focus on developing, manufacturing, and marketing a wide range of dental and oral health solutions, Dentsply Sirona aims to provide high-quality, innovative products under a portfolio of renowned brands. The company is headquartered in Charlotte, North Carolina, USA, and is publicly listed on NASDAQ under the symbol XRAY. At Dentsply Sirona, we strive to bring out the best in people. Our commitment to advancing the field of dentistry through innovation fuels our high-performance culture. We operate as a unified global team, fostering an environment where individuals can grow and excel, ultimately benefiting dental patients and professionals worldwide. If you are eager to contribute to shaping an industry while experiencing personal and professional growth, we welcome you to join our team. As a Systems Developer at Dentsply Sirona, your primary responsibility involves designing, developing, and maintaining high-quality software solutions. You will actively participate in technical projects and play a crucial role in supporting the overall success of the development team. Specifically, you will oversee the implementation, testing, and deployment of our MES system, providing third-level support alongside the team. Your key responsibilities will include: Software Development & Implementation: - Design, develop, and maintain end-to-end software solutions across the technology stack. - Write clean, efficient, and scalable code following best practices. - Implement, test, and deploy applications to ensure performance and reliability. - Engage in code reviews to uphold quality and consistency standards. Collaboration & Teamwork: - Collaborate with development teams in Sweden and India to deliver innovative solutions. - Work closely with cross-functional teams, product managers, and QA engineers. - Participate in agile development cycles, including sprint planning and retrospectives. System Architecture & Performance Optimization: - Design and implement scalable systems aligned with business requirements. - Optimize application performance for responsiveness and reliability. - Contribute to architectural decisions and system design enhancements. Technical Support & Maintenance: - Provide third-level support to the production team, addressing critical issues and ensuring system stability. - Troubleshoot and resolve software defects, performance bottlenecks, and technical challenges. - Ensure compliance with security standards and regulatory requirements. Innovation & Continuous Learning: - Stay abreast of industry trends, emerging technologies, and best practices in full-stack development. - Evaluate and recommend tools, frameworks, and methodologies to improve development efficiency. Qualifications: - Education: Bachelor's degree in Computer Science, Information Technology, or relevant field; or equivalent experience. - Experience: 5+ years in delivering IT solutions in an agile environment, preferably in a production setting. - Proficiency in Microsoft development suite: C#, SQL Server, Azure DevOps, Angular, Blazor, JavaScript, ASPX-forms, NServiceBus, and Microservices. Key Skills & Capabilities: - Strong communication skills in English (verbal and written). - Extensive experience in a collaborative team environment. - Customer-focused and creative mindset. If you require assistance with the online application process due to a disability, please send an accommodation request to careers@dentsplysirona.com with "Accommodation Request" in the subject line.,

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

The role of managing full product execution for specific product(s) within the HR technology landscape at TechnipFMC requires providing technical leadership for SuccessFactors modules, including the Compensation Module. You will support Global HRIS Managers by offering functional strategic guidance for solution design, project planning, system landscape, data migration, testing, deployment, integration, and overall solution architecture. As a key figure in the People & Culture Team, you will play a crucial role in advising Global HRIS Managers and Project Managers to implement best practice decisions that positively impact the overall platform. Your responsibilities will include leading and conducting project design workshops, supporting personnel from various departments, designing proof of concepts, and delivering high-quality demonstrations and presentations. You will collaborate with stakeholders to design and implement new functionality, enhancements, and integrations and ensure compliance with data privacy regulations. Additionally, you will act as the primary point of contact for technical support related to SuccessFactors and prioritize work to meet business needs effectively. To excel in this role, you should possess a Bachelor's degree, preferably in HR, Management Information Systems, or IT, or equivalent experience. You must have 7+ years of experience with SuccessFactors system administration, with at least 5 years of experience in the compensation module. SuccessFactors certifications and/or accreditations are required. It would be beneficial if you have the ability to work in Agile, Waterfall, and hybrid delivery models. Experience as an Agile product owner, Certified Scrum Master (CSM), or Project Management Professional (PMP) is a plus. In this position, strong interpersonal and written communication skills are essential, along with sound judgment, decision-making abilities, data analysis, problem-solving skills, project management expertise, task prioritization capabilities, and a commitment to continuous learning. You will be responsible for ensuring data integrity in systems, developing communication materials, and providing training to stakeholders on new processes and tools. Join TechnipFMC to be part of a culture that values curiosity, expertise, and diversity, offering a fulfilling career where you can make a real impact in the energy industry through relentless innovation and global collaboration. TechnipFMC upholds internationally recognized human rights principles for all individuals it collaborates with, ensuring respect for rights and dignity throughout its value chain.,

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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

You have a fantastic opportunity to join iMerit as an L&D Specialist focusing on Content/NLP in the healthcare sector with a Gen AI perspective. As an L&D Specialist, you will be based in Kolkata, requiring 3-5 years of experience in Process Training. This is a full-time position that involves working from the office. Your responsibilities include having proven experience in natural language processing, machine learning, and data analysis. You should have excellent communication and presentation skills to explain complex concepts in an accessible manner. Developing and delivering effective training programs, solving problems efficiently, and collaborating within a team are essential aspects of this role. Your passion for teaching, mentoring, and commitment to continuous learning are highly valued. Preferred qualifications for this role include a Bachelor's or Master's degree in any field, experience in industry-specific NLP applications like healthcare or finance, familiarity with cloud-based NLP services such as AWS, Google Cloud, or Azure, and previous experience in a training or educational role. iMerit is dedicated to establishing a digital data services business while creating sustainable livelihoods for marginalized youth. The in-house Learning and Development (L&D) program at iMerit is highly innovative, involving trainers in AI data annotation, eLearning professionals, and technologists. L&D plays a crucial role in personalizing employees" development trajectories and delivering a world-class client experience. Working at iMerit provides challenging and rewarding opportunities for growth and learning. iMerit is a leading provider of data annotation, classification, and content moderation services that support AI, Machine Learning, and data operation strategies for top AI organizations worldwide. The company leverages advanced tools, machine learning algorithms, and workflow best practices to enrich and label large volumes of unstructured data. iMerit's workforce, spread across India, Bhutan, and the US, excels in Computer Vision, Natural Language Processing, and Content Services across various verticals like Autonomous Vehicles, Medical AI, Finance, and Geospatial technologies. iMerit promotes inclusive and diverse employment, with around 80% of the workforce sourced from impact communities and over 50% being women.,

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

The key objective of this position is to support the sales team and drive operational efficiency by ensuring accurate reporting, maintaining compliance, and optimizing workflows. Your role will involve data preparation and analysis, coordination with the sales team and vendors, contract management, and system support to facilitate informed decision-making and streamline business processes. To be successful in this role, you should have a Bachelor's degree in business administration or a related field and a minimum of 2-4 years of experience in sales support and operations efficiency, MIS reporting, data management, or a similar role. Proficiency in SAP and other enterprise resource planning (ERP) systems is required. Additionally, you should possess strong analytical skills with attention to detail, problem-solving abilities, excellent communication, and coordination skills to manage internal and external stakeholders. You must be able to work independently and collaboratively in a fast-paced environment. Your responsibilities will include ensuring bundle compliance, managing and tracking SAP contracts, facilitating deal closure letters post-audit, addressing audit queries related to compliance, following up with accounts for credit notes (CN), overseeing the sales order process for bundling equipment, providing operational support for the India Operation System, maintaining records through MOU scanning, ensuring adherence to Service Level Agreements (SLA), and conducting training sessions for internal teams on system usage, compliance, and operational processes. You will need proficiency in SAP, MS Excel, and data visualization tools, a strong understanding of compliance frameworks and audit processes, and the ability to interpret and analyze contracts and financial documents. In addition to functional skills, you should possess strong organizational and time-management skills, be detail-oriented with a problem-solving mindset, have excellent interpersonal and stakeholder management skills, be able to work under pressure and meet tight deadlines, and demonstrate a commitment to continuous learning and improvement. This is an individual contributor role reporting to the Senior Manager Sales Support.,

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

We are seeking a People Analytics Partner to join our expanding People Analytics team and serve as a strategic advisor to HR and business leaders. In this role, you will collaborate closely with various HR CoEs, Business HR Partners, and senior stakeholders to translate business needs into analytical solutions, drive data-informed workforce decisions, and shape our talent strategies through insights. As a People Analytics Partner, your key responsibilities will include partnering with HRBPs and CoEs to define key HR metrics, build dashboards, and deliver actionable insights. You will lead end-to-end analytics projects, from data exploration to influencing business action, and translate complex people data into clear narratives and recommendations for non-technical audiences. Collaboration with Data Engineering and HRIS teams to enhance data quality, integration, and availability will be crucial. Additionally, you will monitor and evaluate various workforce KPIs and drive the adoption of analytics tools and self-service models across HR and the business. Staying updated on HR trends, new tools, and data practices will also be essential to continuously improve our analytics approach. The ideal candidate should possess 4+ years of experience in HR analytics, business analytics, or a related field. Strong storytelling skills, proficiency in data tools like Power BI, Excel, and Tableau, as well as experience working with HR systems such as SuccessFactors are must-have skills. A strong understanding of core HR domains, ability to manage multiple projects, critical thinking, and problem-solving mindset are also required. Preferred qualifications include experience in partnering with senior HR/business stakeholders on data-driven initiatives, exposure to global HR processes and workforce strategy, strong business acumen, and a passion for continuous learning, collaboration, and HR innovation. In this role, you will be responsible for reflecting customer needs by assembling business documents and technical requirements, advising customers based on product capabilities, designing holistic solutions, participating in formal and informal reviews, and communicating new details of solutions to customers. You will support customers during the scoping phase in a specific domain, prepare solution-related documents and specifications, configure the solution, and create detailed test plans. Joining our People Analytics team will allow you to be a catalyst for data-driven HR transformation, work with a dynamic team at the intersection of People, Data, and Strategy, gain exposure to global initiatives and cutting-edge workforce analytics tools, and enjoy opportunities for continuous learning, internal mobility, and leadership development. Apply now to be a part of our innovative and diverse team at Amdocs, where we empower our customers to provide next-generation communication and media experiences. Amdocs is an equal opportunity employer committed to fostering a diverse and inclusive workforce.,

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8.0 - 15.0 years

0 Lacs

pune, maharashtra

On-site

As part of the People, Culture & Communications (PC&C) function at bp, you will have the opportunity to contribute to the development of a diverse and inclusive culture where everyone can thrive. The PC&C team is undergoing a significant transformation to enhance competitiveness, responsiveness, and customer focus. Your role will involve engaging with key locations such as India, Hungary, Malaysia, and Brazil to shape the PC&C function by building teams, structures, and driving continuous improvement. We are seeking individuals who are driven, ambitious, and thrive in fast-paced environments. If you are passionate about working with people and are ready to be part of a transformative journey, this is the perfect opportunity for you. In this role, you will play a crucial part in providing core people capabilities across entities/ Centers of Excellence (CoEs) and collaborate with the People Analytics Lead to support decision-making processes within the business. You will be responsible for demonstrating analytics and data solutions using people data, partnering with business units/CoEs, and the PC&C organization to address key priorities effectively. Your responsibilities will include fostering relationships with PC&C partnering and CoE VPs, understanding business requirements, performing complex data analytics, supporting organizational effectiveness and change management activities, and working cross-functionally to ensure seamless operations and resolve technical issues. To be successful in this role, you should possess a degree or professional qualification in HR, Business Studies, Economics, Mathematics, Statistics, Analytics, or relevant experience. You should have 8-15 years of proven work experience in delivering data insights within large global organizations. Key skills required for this role include change management, psychological safety, continuous learning, stakeholder management, analytical thinking, agile core principles, creativity and innovation, resilience, teamwork, and customer-centric thinking. In terms of technical skills, you should have strong data analytics abilities, experience with transactional P&C data, knowledge of P&C terminology, proficiency in Microsoft Excel, experience in data manipulation, and hands-on experience with core HR systems such as Workday. Additionally, the ideal candidate should have strong problem-solving skills, numeracy, and a commitment to continuous learning, as well as experience translating business requirements into functional designs and managing stakeholder expectations effectively. At bp, we offer an excellent working environment, inclusive culture, work-life balance, learning and development opportunities, life and health insurance, medical care packages, and other benefits. We believe in diversity and respect for all individuals, offering flexible working options and a modern office environment to support your career growth and personal well-being. If you are ready to take on this exciting opportunity and contribute to a challenging and diverse environment, we encourage you to apply now and be part of our journey towards the future.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

The Applications Development Intermediate Programmer Analyst is an intermediate-level position involving the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. Your main objective will be to contribute to applications systems analysis and programming activities. You should have at least 5+ years of application Ab-initio Metadata hub development experience along with a strong understanding of Data Lineage, metadata management, and reference data development and data analytics. A good knowledge of relational databases like Oracle, SQL/PLSQL is required, as well as strong knowledge in areas such as Data lineage, application development, and experience in Python or Java coding. Hands-on experience with any coding language and tool-based configuration is essential, as well as Full Software Development Kit (SDK) development cycle experience. Your role will involve pragmatic problem-solving and the ability to work independently or as part of a team. Proficiency in Ab-initio mHub or Python programming languages is necessary, as well as proficiency in at least one of the following programming languages: Java, API, Python. A passion for development, a strong work ethic, and a commitment to continuous learning are also important qualities. Preferred qualifications for this position include a Bachelor's degree in computer science or a related field, experience with relational databases (e.g., SQL/PLSQL, Oracle), experience with code development, metadata management, reference data, and Lineage tool, as well as experience in developing data lineage using a tool or custom code, and experience in Data management and coding language. Your responsibilities will include developing and maintaining application development for complicated enterprise data lineage, optimizing industry-based tools to simplify enterprise-level data complexity via data lineage, debugging and resolving graph-related issues, collaborating on designing and implementing new features to simplify complex problems, conducting code reviews for quality assurance, writing and maintaining documentation for functionalities and APIs, integrating and validating third-party libraries and tools, managing source code using version control systems, implementing algorithms for code generation and optimization, performing code refactoring for better maintainability and efficiency, staying updated with advancements in Data lineage technology, profiling and benchmarking compiler performance on various platforms, developing automated testing and verification of code base and functionality, providing technical support to teams using technical expertise, analyzing performance metrics to identify areas for improvement, participating in design and architecture discussions, using static and dynamic analysis tools to improve code quality, collaborating with cross-functional teams, researching new techniques and methodologies, and contributing to and engaging with open-source compiler projects. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As an Internal Solution Specialist on the Global Customer Care team, you serve as the subject matter expert, providing essential support to the Care Experience, Customer Success, and internal Operations teams across all contact channels. Your role involves navigating seamlessly between various platforms to ensure a smooth and expert experience for every interaction. You are expected to deliver timely and effective solutions while demonstrating a deep understanding of both customer needs and the requirements of internal support roles, all while maintaining an empathetic approach. A strong customer and internal support-focused mindset, along with a proven track record in customer service, is essential for success in this position. Responsibilities: Efficient Application Login & Availability- Demonstrate proficiency in promptly logging into and navigating multiple business applications, ensuring consistent availability during scheduled work hours, except for designated breaks. This includes utilizing systems such as CRM platforms, background check databases, call center technology, and communication tools like Outlook and Teams. Adherence to a structured schedule meeting the established key performance indicators. Proactive Internal Team Engagement- Respond proactively to inquiries from our high-value internal customer support or operations teams through various communication channels, including chat, voice, email, and new communication channels as they are introduced. Utilize available tools to effectively manage availability status, ensuring consistent, prompt, and exceptional assistance to clients via support. Advanced Inquiry Management & Issue Resolution- Utilize your expertise to assess the purpose of each customer interaction through strategic questioning, as this role does not rely on scripted responses. You will handle a diverse range of inquiries, from rescheduling appointments to troubleshooting complex login issues. Each situation demands a customized approach, and you will deliver solutions that are specifically tailored to meet the unique needs of our valued customers via internal support teams. Expert Multi-tasking for Precise Issue Resolution- Leverage your advanced skills to swiftly and accurately resolve customer and internal support issues by utilizing information from a variety of business applications, resources, and supported customer platforms. This role requires adept navigation of multiple systems, thorough review of client-specific fact sheets for standard operating procedures and account details, and the ability to efficiently manage numerous screens and tasks simultaneously. You will conduct real-time data retrieval, execute search queries, and document resolutions with precision to ensure effective case management. Professional & Empathetic Communication- Engage in all interactions with the utmost professionalism, consistently maintaining a calm, courteous, and empathetic demeanor. Clearly articulate the situation to customer experience specialists or internal support partners and outline the specific steps you will take to address and resolve their issues. By doing so, you will ensure that customer satisfaction (CSAT) levels are met, making customers feel heard and supported throughout the process. De-escalation & Quality Assurance - Effectively manage and de-escalate customer frustrations with a focus on maintaining professionalism. Must have demonstrated experience maintaining professionalism under pressure and provide positive customer experience. Accurate & Timely Documentation- Leverage extensive experience in documenting all interactions within company systems with exceptional promptness and accuracy. This involves meticulously capturing the reason for contact, either directly or via the case cloning process, thoroughly detailing the information shared with clients, internal support or escalation teams, and documenting the actions taken, resolutions achieved, knowledge documents or processes shared, and any necessary follow-ups. Proficiently enter and assign tickets to other departments, ensuring seamless communication in real-time during interactions as needed. Additionally, utilize expertise in case documentation by incorporating screen captures when required. It is crucial to complete all documentation either during the interaction or within two minutes of its closure, ensuring you are fully prepared and poised for the next inquiry. Effective Internal Communication & Follow-up- Follow up with internal teams as needed by using email and case notes in the CRM. Ensure that all communications are clear, professional, and grammatically correct. Provide updates and resolutions based on customer interactions, including research or escalation details. Complete additional projections as requested. This may include upward feedback to direct or lateral leaders. Continuous Learning & Training- Participate in required training to enhance customer support and stay informed about system updates, product changes, and evolving customer needs and services. This may include online courses, live or virtual sessions, and review of reference materials sent by email to ensure compliance with FAs processes and service standards. Given the frequent product and process updates, staying informed and developing skills may also require consulting the help/resource center to access the latest information and guidelines. Contributing to Knowledge Base & Improvement- Contribute to the companys knowledge reference center by helping enhance resources for future cases. Share insights and promote content that aids customer service improvement across the organization. Manage Work Pace and Quality - Utilize your extensive experience to effectively manage your work pace and maintain high-quality standards to meet and exceed performance goals. This includes achieving targets related to call volume, call duration, quality assurance scores, customer satisfaction, and strict compliance with processes. This is for both inbound customer experience calls, as well as assigned queue work that must be voluntarily assigned. Always uphold confidentiality and professionalism. Actively engaged with feedback from supervisors and performance metrics to drive continuous improvement in both efficiency and effectiveness. Adhere to company standards, regulatory requirements, and best practices will be instrumental in delivering exceptional service and results. Required skills: Demonstrated ability to handle a high volume of internal customer care or support contacts across various channels (phone, chat, email, etc.). Exhibited skill in using multiple software applications and systems simultaneously with ease. Displayed effectiveness on ability to quickly assess internal care and internal support needs and resolve issues efficiently. Communicate professionally and empathetically, both verbally and in writing. Document all internal care and support interactions accurately and follow procedures closely. Willingness to learn new tools, processes, and adapt to change to internal support needs, including providing feedback. This may include off queue duties such as role shadowing, training mentor, SME for client escalation. Maintain a calm, empathetic, and solution-focused demeanor in all situations. Confirmed aptitude in time management by handling tasks and applications efficiently. Showcased ability to multitask effectively in a fast-paced environment while ensuring high-quality service. Ensure attention to detail in all documentation to maintain accuracy and customer satisfaction. Adapt quickly to new systems, product updates, and changes in customer requirements. Collaborate with internal teams to share information and ensure timely issue resolution. Knowledge of common computer configurations and strong computer navigation skills. Prior experience with Microsoft Windows Operating Systems. Willingness to proactively offer feedback and understanding of data reporting. Willingness to participate in coordination with Workforce Management (WFM) and leaders in queue closing procedures. Qualifications: Graduation/ or equivalent required in full-time This role is intended to be performance-based skill progression through the Customer Experience Specialist role. Demonstrated 4+ years experience within into the space of customer experience/client servicing Work Location: Mumbai / Bangalore United States Equal Opportunity Employment:,

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4.0 - 8.0 years

0 Lacs

maharashtra

On-site

About Dentsu International India: Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!), Dentsu International comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB, and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, Dentsu International operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before! Part of Dentsu International, Dentsu India helps some of the biggest & most interesting brands who are our clients every day to win, keep, and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management), and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while Dentsu International is the 5th largest in the world. In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs, and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change. Learn more at: - https://www.dentsu.com/ - https://www.dentsu.com/careers Role Overview We are seeking a highly skilled and experienced Lead Product Designer to join our dynamic team. As the Lead Product Designer, you will play a pivotal role in shaping the seamless experience of our digital products. The ideal candidate should possess a strong eye for detail, a deep understanding of user-centred design principles, and the ability to translate complex requirements into elegant and user-friendly designs. You will collaborate closely with UI and UX designers, developers, product managers, and other stakeholders to create cohesive and impactful designs that enhance user satisfaction and drive business goals. Location & Work Arrangement Based in Mumbai: Candidates need to be based in Mumbai or willing to relocate. Hybrid Role: This is a hybrid role where you are expected to work from the office at least 3 days a week. You will have the opportunity to lead dynamic projects with collaborative teams that leverage the latest technologies. Travel for client engagements in India and Abroad is an essential commitment to delivering exceptional service. Qualifications: 1. Education: Bachelor's degree in graphic design, Interaction Design, Visual Arts, or a related field. 2. Experience: Minimum of 4 years of experience in UX, UI, or Product design. Skills: - Proficiency in design tools such as Figma, Adobe Creative Suite, Sketch, etc. - Strong portfolio showcasing your design process, outcomes, and learnings. - Strong communication, presentation, and interpersonal skills. - Ability to work in a fast-paced, collaborative environment. Key Responsibilities - User-Centered Design: You are adept with the fundamentals of user-centred design and can create key artefacts like personas, journey maps, information architecture, wireframes, and prototypes. - Usability & Research: You can plan and conduct usability studies and user research interviews as needed. - Strategic Thinking: You develop simple, elegant solutions for large, complex projects, ensuring they work across different platforms. - Proficiency with Design System: You are competent with Figma as software and can use an existing design system to create high fidelity designs and build components to add to the existing library. - Advance Prototyping using Figma interactions. - Entrepreneurial Spirit: You have a proactive approach to problem-solving. - Team Management & Collaboration: You can manage and lead independent squads. You thrive in a team setting and can also drive design independently when required. - Interdisciplinary Contributions: You contribute to a diverse team including project managers, strategists, and developers. - Continuous Learning: You are always learning new tools and techniques to ensure efficient project delivery. - Leadership: You coach, guide, and inspire your team, encouraging synergy and championing good design practices. - Client Communication: You understand client business objectives, translating them into digital experience strategies and leading their execution. - Timely Delivery: You ensure on-time, quality delivery for your team, proficiently using task-management tools. - Presentation Skills: You are comfortable presenting your designs to clients. - Industry Knowledge: You stay up to date with the latest trends in design and technology, pushing boundaries when needed.,

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