366 Problem Resolution Jobs - Page 11

You will be responsible for liaising between various departments such as Planning, Production, Technical Services, Marketing, and Exports. Your roles and responsibilities will include the preparation, review, and implementation of SOPs and STPs. You will be checking all QC related records like analytical reports and logbooks. Additionally, you will be involved in planning and distributing samples for the analysis of Raw Materials, Intermediates, and finished products. You will design and conduct Stability studies as per ICH Guidelines and develop and validate analytical testing methodology used to control raw materials, production intermediates, and final products. Your tasks will also inclu...

You will be joining Pinkerton, an industry leader with over 170 years of experience and a global impact. As an Employee Engagement Specialist, your primary responsibility will be to communicate proactively with Pinkerton Dedicated Professionals (PDPs) in a designated region. This role aims to foster an engaged, connected, and successful community of Pinkerton security and risk management professionals. Your tasks will include representing Pinkerton's core values of integrity, vigilance, and excellence, engaging with PDPs within your assigned region, and following a predetermined schedule covering specific topics in each communication with PDPs. It will be essential to document details of eac...

The Manager - Contract Administration role at Wolters Kluwer Global Business Services Center of Excellence Procurement and Sourcing involves managing a team of Contract Admins who handle the end-to-end contracting process for all vendor contracts. The ideal candidate will oversee the day-to-day operations of the Contract Administration team, ensuring all vendor contracts are managed in a single repository, Coupa. They will also identify contract opportunities, initiate updates to incorporate environmental changes, and manage contract relations with suppliers. Key Responsibilities: - Manage day-to-day operations of the Contract Administration team, providing mentoring to team members - Ensure...

You will be responsible for Business Development & Marketing of Aluminum & uPVC Windows and Doors. Your role will involve providing technical guidance and advisory to clients and internal teams for understanding the actual requirements of the product as per client/customer specifications. You will be expected to collect work orders from clients and coordinate with supervisors for site surveys to ensure appropriate data for product process drawing and operations. Additionally, you will need to coordinate and monitor clients" work orders to fulfill their requirements and promptly address any site problems or customer complaints. This role requires a B.Tech (Mech.) or MBA (Sales and Marketing) ...

As a Manager of Technical Services at NTT DATA, you will play a crucial role in providing exceptional service to clients by ensuring the continuous operation of their IT infrastructure and systems. Your primary responsibility will be to coordinate the proactive identification and resolution of technical incidents and problems to restore service efficiently. You will be focused on maintaining zero missed service level agreement conditions and achieving high client satisfaction by contributing to the planning, building, and supporting of technology solutions. A key aspect of your role will involve leading a team of Engineers and/or Specialists to ensure all lines of support for complex inciden...

Windows Production Support JD- Work from office is mandatory (WFH is not available on this position). Should be ready to provide 24x7 support for critical production systems. Should be able to write basic SQL Knowledge of IBM MQ, Windows & Monitoring Tools will be added advantage Observe and monitor the health of the application(s) including event and alert management. Perform Business checks, high volume processing & special day handling process. Acknowledge, triage, investigate, troubleshoot & resolve issues within timelines and SLAs. Knowledge of Job scheduling & monitoring along with Job failure analysis. Participate in regular DR, BCP activities & maintain documentation. Perform operati...

Role Description - Stong experience in Linux. Able to handle production issue. Independently analyze, solve, and fix issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Interact with client/vendor/onsite counterpart for issue triage & resolution Able to follow the incident/change/problem management process. Understanding of ITIL Vx.x and its components. REQUIRED SKILLS- 5+ years of experience in Linux and working knowledge of shell scripting/power shell to work on automation initiatives. Excellent troubleshooting skills and ability to quickly provide solutions to the reported problems. Application Support & M...

Overview Looking for Support Analysts with 3+ years of experience in handling basic support tasks, stakeholder communication and SLA monitoring and reporting We are looking for support analysts with minimum of 3 years in customer support roles and should have worked in L1 support capacity for at-least one ecommerce customer for a year. Your responsibilities- Responsible for handling and addressing user queries and resolving basic support tasks including issues over the phone and any other tickets raised. You will be flexible to work in shifts (including night shifts when needed) as per project needs- Support Tasks- Should be able to perform basic level support tasks (on call resolution of fu...

As a Security Managed Services Engineer (L2) at NTT DATA, your role involves ensuring the operational continuity of clients" Security Infrastructures and systems by providing a comprehensive managed service. By proactively monitoring, investigating, and resolving technical incidents and problems, you play a crucial part in restoring service to clients while adhering to service level agreements (SLA). Your responsibilities also include offering second-line support for incidents and requests of medium complexity and providing support on project work as required. Key Responsibilities: - Proactively monitor work queues and perform operational tasks to resolve incidents/requests within agreed SLA...

As a Customer Service Associate at IntouchCX, you will play a crucial role in ensuring exceptional customer experiences by directly engaging with customers to address inquiries, resolve issues, and guarantee satisfaction with our products and services. Your responsibilities will include providing courteous and professional support through phone, email, and chat channels, demonstrating proficiency in English to effectively communicate with customers, resolving complaints, maintaining detailed records of interactions, collaborating with various teams for prompt issue resolution, identifying areas for improving customer experience, and adhering to company policies to maintain high service stand...

A Field Engineer is responsible for providing field system support including hardware break-fix, maintenance, and product installation on customer and Oracle Cloud sites. You will be interfacing with Dispatch, Logistics, and Domains in accordance with activities set out in the on-site Action Plan. Ensuring a high level of customer satisfaction and meeting Service Level Agreements (SLA's) through effective delivery of technical support and service programs by interfacing between the customer and the Domains. Proactively assisting in problem resolution through the use of system-level diagnostics and escalation procedures. You should have a deep understanding of service processes and be able to...

As a Student Engagement Specialist, your primary responsibility will be to build and maintain strong, positive relationships with students. You will serve as the main point of contact for student inquiries, ensuring timely and accurate information is provided. Your role will also involve assisting students in navigating academic programs, policies, and procedures, offering guidance on both academic and personal issues, and referring them to appropriate resources when needed. Communication is key in this role, as you will be expected to engage with students regularly through various channels such as email, phone, and in-person meetings. Keeping students informed about important updates, deadl...

As a SW Developer at Schaeffler, you will be responsible for designing, implementing, developing source code, and testing software units within a software project. Your key responsibilities will include detailed design, coding, and unit testing of specific software components in accordance with BU processes and conventions. You will also define requirements for software function design, structure the design, and integrate software units/components to ensure inter-operability. You will be expected to perform development checks, reviews (e.g., design, code), and static code analysis. Additionally, you will integrate software code in the corresponding repository under valid integration rules an...

Responsibilities: Expert Technical Support: Provide expert technical support in infrastructure services, responding to complex issues and inquiries. Project Implementation: Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. System Monitoring & Troubleshooting: Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance and reliability. Efficiency & Problem Resolution: Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. Documentation Development: Participate in the development of infrastructure documentation, including incident reports and configuration details. Complex ...

Responsibilities: Middleware Support: Provide Level 3 support for Middleware technologies, specifically focusing on WebLogic . Problem Resolution: Diagnose and resolve complex technical issues related to WebLogic and other middleware components. System Maintenance: Perform routine maintenance activities, including patching, upgrades, and performance tuning for middleware environments. Troubleshooting: Conduct in-depth troubleshooting of middleware-related incidents and problems. Documentation: Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps. Collaboration: Collaborate with other support teams, development teams, and vendors to ensure seamless ope...

Responsibilities: Middleware Support: Provide Level 3 support for Middleware technologies, specifically focusing on WebLogic . Problem Resolution: Diagnose and resolve complex technical issues related to WebLogic and other middleware components. System Maintenance: Perform routine maintenance activities, including patching, upgrades, and performance tuning for middleware environments. Troubleshooting: Conduct in-depth troubleshooting of middleware-related incidents and problems. Documentation: Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps. Collaboration: Collaborate with other support teams, development teams, and vendors to ensure seamless ope...

We are one of the key market leaders in AUTOMOBILE manufacturing and its Sales across the Indian and International markets. We offer a creative and progressive culture with all the exciting challenges and rewards of working for a dynamic, international company. You will be working as Technical Support & Warranty Deputy Manager in our Commercial Vehicles - After Sales CV (ICE & EV) and Spares Business Department. This department works ardently towards providing timely and accurate after sales services to ensure high customer satisfaction and experience, and promote the brand positioning of the products in the market . Your Job Role Summary In this role, you will work towards conducting techni...

We are one of the key market leaders in AUTOMOBILE manufacturing and its Sales across the Indian and International markets. We offer a creative and progressive culture with all the exciting challenges and rewards of working for a dynamic, international company. You will be working as Technical Support & Warranty Deputy Manager in our Commercial Vehicles - After Sales CV (ICE & EV) and Spares Business Department. This department works ardently towards providing timely and accurate after sales services to ensure high customer satisfaction and experience, and promote the brand positioning of the products in the market . Your Job Role Summary In this role, you will work towards conducting techni...

As an IME Manager (Industrial, Mechanical & Electrical), you will be responsible for leading and managing technical operations in Ajmer, Bhilwara, and Udaipur. With a minimum of 2 years of experience, you should have a background in telecom Operations & Maintenance, with a track record of handling over 1500 sites for at least 1 year. An educational qualification of at least a Diploma in Electrical or Electronics Engineering is required. Your proficiency in languages, specifically Hindi (spoken 7/10) and English (written 7/10), will be essential for effective communication. Knowledge of computer applications, including Advanced Excel, with an average rating of 7 to 8 marks out of 10, is also ...

Maersk is seeking diverse talent to join the tech team in India. If you are passionate about innovation, collaboration, and shaping the future of technology, we have exciting opportunities for you. We are dedicated to fostering a more diverse and inclusive workforce as we believe it leads to better outcomes. Our company offers various benefits such as flexible working arrangements, reduced hours for mothers returning from maternity leave, and childcare reimbursement to support our employees. As an SAP Integration Engineer at Maersk, you will play a crucial role in enhancing the day-to-day operation and support of Maersk's SAP environment, which includes systems, tools, and applications. Your...

Pradeepit Consulting Services is actively seeking an experienced SAP CRM Functional Consultant specializing in Application Support Management for our client. In this role, you will provide crucial ongoing application support, maintenance, and request fulfillment for SAP CRM systems. You'll work closely with business users to understand their needs, ensuring the CRM application remains reliable, secure, and aligned with business goals. Key Responsibilities Application Support & Management : Provide day-to-day support for SAP CRM users, addressing and resolving issues, incidents, and service requests promptly. This includes incident management to ensure timely resolution and communication. Pro...

As a Sr. Executive - KAM (Keys Accounts Management) at our leading Freight Forwarding Company based in Gurgaon, your primary responsibility will be to manage and nurture relationships with key clients. You will play a crucial role in understanding the unique logistics needs of clients, offering tailored solutions, and ensuring the delivery of exceptional services. Collaborating closely with internal teams is essential to enhance client satisfaction, drive business growth, meet revenue targets, and foster strong industry connections. Your key duties will include: Client Relationship Management: - Serve as the primary point of contact for designated key accounts. - Cultivate and sustain enduri...

The Partnership & Business Development Manager/Sr Manager position at Selsmart in Noida 64 requires a candidate with 8+ years of relevant experience. Selsmart is a prominent pan India consumer take-back D2C platform specializing in selling used electronics. Currently processing over 30,000 orders monthly, Selsmart's SaaS solution facilitates consumer exchanges and has established partnerships with leading consumer electronics companies. The platform's high traffic enables the provision of vouchers and coupons to drive new product sales for partner brands. Selsmart operates as a subsidiary of Attero, India's largest Urban miner renowned for its advanced E-waste and Li-Ion battery recycling ca...

As a global leader in cybersecurity, you will play a crucial role in protecting the people, processes, and technologies that drive modern organizations. CrowdStrike, with its advanced AI-native platform, has been redefining modern security since 2011 with the mission to stop breaches. Our diverse range of customers across various industries rely on CrowdStrike to keep their businesses running smoothly and their communities safe. CrowdStrike is a mission-driven company that values inclusivity, flexibility, and autonomy. We empower our employees to take ownership of their careers and provide an environment where innovation, customer commitment, and community engagement are highly encouraged. I...

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a crucial role in providing proactive support to clients, ensuring the operational efficiency of their IT infrastructure and systems. Your primary responsibility will be to identify, investigate, and resolve technical incidents and problems, ensuring that service levels are upheld and restored promptly. In this entry-level engineering position, you will focus on first-line support for standard and low complexity incidents across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Your role will involve monitoring client infrastructure, identifying issues before they e...