360 Problem Resolution Jobs

Role & responsibilities Set up and lead Guest Relations operations for Wonderla Chennai (new park launch). Design and implement SOPs and service processes to establish best-in-class guest experience standards. Greet and engage guests, ensuring smooth entry and personalized attention throughout their visit. Address and resolve guest concerns related to rides, dining, lost & found, accessibility, and park facilities. Deliver personalized services for VIPs, differently-abled guests, and families with children. Train, guide, and supervise the Guest Relations team (including reception/front office staff). Promote park amenities, restaurants, retail outlets, and special programs to maximize guest ...

As a Product Definition Analyst 4, your role involves various key responsibilities and qualifications to ensure the successful procurement of high-quality software solutions at competitive prices. Here is a breakdown of what is expected from you: Role Overview: As a Product Definition Analyst 4, you will be responsible for various aspects related to software sourcing and procurement, financial analysis, contract management, cost optimization, risk management, stakeholder collaboration, and support in requirements definition. Your expertise in negotiating favorable contracts, maintaining vendor relationships, providing technical and commercial expertise, and offering fast and reliable busines...

As a Regional Sales Engineer at Dopag India, you play a crucial role as the frontline ambassador for the company. Your work directly contributes to the growth of the organization and strengthens its position as a trusted partner in the automation industry. Your success will not only boost sales but also enhance Dopag India's market presence across the world. Responsibilities: - Be the complete in-charge of assigned regions for business development and service activity. - Maintain regular contact with key accounts to track new requirements and maximize business from key accounts. - Create and deliver compelling presentations and actively engage in prospecting. - Participate actively in market...

As an experienced SAP MM and EWM Consultant, you will be responsible for owning and managing SAP MM and EWM Implementation in S/4 HANA for Intas and Accord Entities independently. Your key responsibilities will include: - Interacting with business stakeholders to understand procurement, Warehouse Management & Inventory Management processes and providing solutions within the IT systems used in Intas / Accord. - Coordinating with business and Support Partners to ensure resolution of incidents and timely delivery of Change Requests. - Partnering with the business to implement MM and EWM Solutions and Projects according to business requirements. - Writing Functional Specifications and leading pr...

RINA is currently recruiting for a India Accountant - Accounts Payable to join its office in Mumbai within the Regional Finance Management Division. Mission An Accounts Payable Accountant is responsible for managing and processing the financial transactions related to a company's payments to its vendors, suppliers, and other creditors. The primary focus of this role is to ensure that all invoices and expenses are accurately recorded, documented, and paid in a timely manner. Key Accountabilities Invoice Processing: Receive and review incoming invoices for accuracy, completeness, and compliance with company policies. Match invoices with purchase orders and receiving documents to ensure proper ...

You will lead and support Oracle SCM processes focusing on Inventory, WIP, Demantra, and ASCP modules. You will work closely with stakeholders to gather requirements, analyze business needs, and deliver scalable SCM solutions. Your responsibilities will include: - Utilizing basic PL/SQL for custom queries, troubleshooting, and system validation - Contributing expertise to demand and supply planning activities and strategies - Collaborating with planning, production, and IT teams to improve forecasting and inventory accuracy - Taking part in end-to-end solution design, testing, and deployment across SCM systems - Mentoring and guiding a team of up to 15+ members, ensuring deliverables align w...

As a Field Service Engineer, your role involves the installation, commissioning, service, and maintenance of various types of Photometry equipment such as Integrating sphere, Goniophotometer, Surge Generator, etc. Your responsibilities will include: - Installation and commissioning of various Photometry machines - Performing preventive maintenance of the Photometry machines - Troubleshooting the Photometry machines and supporting equipments like AC & DC power supplies, power meter, etc. To excel in this role, you should possess the following qualifications and skills: - Good communication skills - Resourceful with the ability to work independently - Strong decision-making, problem-solving, a...

Role Overview: As a Technical Support Specialist at Wipro Limited, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will be responsible for managing transactions, fielding help requests from clients, documenting end user information, updating availability, recording queries, following standard processes, accessing internal knowledge bases, and resolving client issues within defined SLAs. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field all incoming help requests from clients via telephone and/or emails in a courteou...

As Revenue Manager at INDHOTEL, your role is crucial in ensuring the smooth running of the revenue management department. You will be responsible for managing all aspects of the hotel's reservations and meeting & events inquiries to uphold both property and company standards. Key Responsibilities: - Maximize guest satisfaction and comfort by proactively addressing inquiries and resolving issues with a positive and responsive approach. - Develop and implement strategies to identify and communicate key revenue management metrics, maintaining reports and tracking tools in alignment with defined initiatives & targets. - Manage the team within the department by fostering a culture of growth, deve...

As a Customer Care Manager at Bhurawala Hyundai, you will play a crucial role in overseeing all aspects of the customer service experience within the service department. Your primary focus will be to ensure customer satisfaction through proactive communication, efficient problem resolution, and the implementation of customer-centric processes. You will work closely with service advisors and technicians to deliver outstanding service and serve as the customer advocate within the dealership. Key Responsibilities: - Manage customer escalations and effectively resolve service-related issues. - Proactively gather customer feedback and address any concerns to enhance the overall customer experienc...

Role Overview: - Supports the delivery of Procurement projects for defined solutions and continuously strives to improve them. - Participates in Procurement value delivery projects, executing diverse and time-sensitive activities, considering compliance, quality, and efficiency of delivery. - Acts as a change agent and builds relationships with project-related Stakeholders. - Supports other team members in resolving project delivery issues within own procurement solution expertise. General Responsibilities / Accountabilities: - Facilitates the adoption of procurement solutions to ensure these are well-received by stakeholders. - Supports change impact quantitative evaluation to increase orga...

As a Housekeeping Supervisor at our company, your role involves overseeing the housekeeping staff and ensuring that cleanliness standards are maintained to provide a comfortable environment for guests. Here is a breakdown of your key responsibilities: - **Supervision and Leadership:** - Directly supervise housekeeping staff, providing guidance and support. - Conduct regular meetings and training sessions to ensure staff awareness of cleanliness standards and procedures. - Define SOPs for the Housekeeping department and related processes. - Conduct morning and end-of-day briefings with the staff to discuss priorities, room assignments, and any special instructions. - Review occupancy rates, g...

Role Overview: You will serve as a key lawyer for the South Asia Cluster, providing legal advice and leading the drafting and negotiation of commercial contracts. Additionally, you will offer practical, business-oriented strategic advice for all product value streams and value chains within the global MedTech product portfolio. You will also lead legal initiatives for Care Delivery International within the countries in scope, ensuring alignment with FME's objectives. Key Responsibilities: - Manage and work closely with various stakeholders and counterparts, including regulators and external counsels. - Execute strategic agendas and business plans for the South Asia Cluster in collaboration w...

As an HRMS Specialist, your role involves providing functional support in HRMS systems administration, problem resolution, support, process mapping, and system testing. With 4 to 7+ years of experience in HRMS, you are expected to undertake the following key responsibilities: - **Implementation**: - Lead the full cycle implementation process, from understanding client business needs to delivering solutions as per user requirements. - Execute assigned tasks and provide regular updates on the status of execution. - Work towards achieving project quality standards and goals. - Review performance status, update project progress for stakeholders, and facilitate team deliveries. - Proactively repo...

As a Customer Support Specialist based at the client location in Ghaziabad, your role entails providing exceptional support to customers using SaaS products. You will be the primary point of contact for client inquiries and technical support requests. Your proficiency in English and Hindi, along with strong interpersonal skills, will be crucial for effectively addressing client concerns and managing conflicts. Your responsibilities will include: - Serving as the on-site point of contact for client inquiries and technical support requests. - Providing prompt and efficient resolution to customer issues, escalating when necessary. - Ensuring clear and effective communication with clients in Eng...

As a Customer Service Executive at Artify, you will be at the forefront of providing exceptional service to our valued customers. Engage with customers through various channels such as phone, email, and live chat to provide support and assistance. Handle customer inquiries, concerns, and complaints in a professional and timely manner to ensure customer satisfaction. Process orders, returns, and exchanges accurately to maintain efficient operations. Collaborate with internal teams to resolve complex issues and escalate when necessary. Maintain accurate records of customer interactions and transactions for reference and reporting purposes. Stay up-to-date on product knowledge and company polic...

As a Project Coordinator, your primary responsibilities include: - **PROJECT COORDINATION** - **Initial Project Planning:** Collaborate with stakeholders to define project goals, timelines, and deliverables. Organize project milestones, deadlines, and specific tasks. - **Task Delegation:** Break down projects into smaller tasks and assign them to team members based on skill sets and availability. - **Progress Tracking:** Monitor project progress, ensuring tasks are completed on time and as per requirements using project management software. - **Problem Resolution:** Address any project issues promptly to prevent delays by adjusting schedules, resources, or project scope. - **CLIENT INTERACTI...

As a candidate for the Customer Service Excellence role, you will be responsible for providing exceptional customer service to all guests. This includes warmly greeting guests, addressing inquiries, and ensuring a positive and memorable experience throughout their visit or stay. Your key responsibilities will involve team leadership, where you will support and mentor junior associates, delegate tasks, foster collaboration, and maintain high service standards in alignment with company policies and guest expectations. You will also be in charge of handling problem resolution by addressing guest complaints and escalations professionally, identifying solutions quickly to ensure satisfaction, and...

As a highly experienced and dynamic Senior Client Servicing Manager, your role will involve building and maintaining excellent client relationships. You will act as the primary point of contact for clients, fostering strong, long-term relationships. Proactively engaging with clients to thoroughly understand their requirements, including conducting detailed meetings for major projects will be essential. It will be your responsibility to ensure all project deadlines are met consistently and efficiently, coordinating closely with internal teams, especially designers. Addressing and resolving any client issues or concerns promptly and effectively, conducting thorough proof-checking of all inputs...

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Your role will involve supporting the process by managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, documenting all pertinent end user identification information, updating own availability in the RAVE system, and recording, tracking, and documenting all queries received and resolutions. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field al...

As a Customer Support Executive at Altruist JD, you will play a crucial role in managing inbound and outbound customer interactions for leading telecom and insurance processes. Your strong communication skills and customer-first attitude will be key in ensuring high levels of customer satisfaction. Key Responsibilities: - Handle customer queries via phone in a professional manner - Provide accurate information and resolve customer issues effectively - Maintain proper records of customer interactions - Escalate unresolved queries to the appropriate department - Follow up with customers when needed - Adhere to process guidelines and compliance standards - Meet daily and monthly performance tar...

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : TIBCO Administration Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, e...

As the Implementation Project Manager at Zaggle, you will be responsible for implementing Zaggle Expense Management Solution. This role combines the responsibilities of a Project Manager and an Implementation Manager, where you will lead the overall project delivery, manage various teams involved in the project, and handle end-to-end functional aspects of the projects. Your key responsibilities will include: - Leading the overall project delivery and implementing all Zaggle services purchased by the client. - Managing multiple concurrent complex, global multi-phased implementations following Zaggles Deployment Methodology. - Conducting gap analysis, gathering client business requirements, an...

Role Overview: At Ecolab, as a Financial Analyst in the Distributor Finance team based in Pune, India, you will be responsible for providing month-end reporting, progress reporting, administering key monthly controls, KPI reporting, evaluating potential improvements, supporting ad-hoc requests, and ensuring all reporting processes are documented. You will also be involved in monthly/quarterly risk reviews and miscellaneous project support. Key Responsibilities: - Provide month end reporting summarizing Distributor Finance activity - Identify significant variances and drivers in progress reporting - Administer key monthly controls including inventory trending analysis - Ensure complete and ac...

Role Overview: At KC Overseas Education, as a Counsellor, you will be the primary interface for students seeking to pursue higher education programs in international countries. Your role will involve advising students on courses, universities, admission requirements, and assisting them in the application process. Your responsibilities will also include conducting detailed profile assessments, coordinating with internal and external stakeholders, resolving student queries, and advocating KC's offerings in various forums. Key Responsibilities: - Understand aspirations, interests, and background of students - Conduct detailed profile assessment of students interested in studying abroad - Advise...