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3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Technical Assistance Center (TAC) Network Engineer with 3+ years of experience, your primary responsibility will be to provide technical support and resolve network-related issues for customers. You should have a strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, SNMP, OSI model, and network architectures. Your proficiency in routing and switching is crucial, as you will be configuring, managing, and troubleshooting routers and switches. Knowledge of dynamic routing protocols such as OSPF, BGP, and VLANs is essential. Additionally, you should be well-versed in network security principles, firewalls, VPNs, IPS/IDS systems, ACLs, and security best practices. Experience with network monitoring tools, management protocols, and performance optimization techniques is required. You should have excellent troubleshooting skills to identify and resolve network issues efficiently. Familiarity with networking hardware from vendors like Cisco, Juniper, and Arista is expected. Strong communication skills are essential for interacting with customers, understanding their requirements, and providing clear explanations. Proficiency in documenting network configurations, troubleshooting steps, and solutions is necessary for future reference and knowledge sharing. A TAC Network Engineer should be committed to continuous learning, staying updated with the latest networking technologies, trends, and industry developments. User-level knowledge of Jira ticketing, Slack usage, and Splunk is a plus. This role requires working in a 12-hour shift pattern (4 days on, 3 days off) with 24/7 support on a rotational basis every 3 months. Immediate to 15 days notice period is expected, and the work mode is from the office. If you possess technical expertise, problem-solving abilities, communication skills, and a customer-centric approach, we encourage you to apply for this challenging and rewarding position as a TAC Network Engineer.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
You will be part of NVIDIA's GPU Fabric Networking team as a Senior Software Engineer, contributing to the development of high-performance communication software for deep learning and HPC applications. Your responsibilities will include designing, developing, and maintaining system-level software to enable GPU-to-GPU communication. Collaborating with both hardware and software teams, you will work on creating next-generation networking solutions and contribute to the scalable and reliable GPU fabric architecture for large compute clusters. It will be essential to align the software development process with customer requirements and practical deployment environments. To qualify for this role, you should possess a degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience. Additionally, you should have at least 5 years of professional software development experience. Proficiency in C/C++, along with strong debugging and system-level problem-solving skills, is required. Experience in developing software that interacts with hardware and device drivers, a solid grasp of system architecture, operating systems, and kernel internals, as well as a background in multi-threaded and distributed systems development are essential. Familiarity with Linux development is necessary, and knowledge of Windows is a plus. Moreover, a strong understanding of networking fundamentals and high-performance interconnects such as InfiniBand and Ethernet is expected. Experience with OS virtualization technologies like KVM, QEMU, or Hyper-V is beneficial. You should be comfortable working in a distributed team across various time zones. To excel in this role, you could distinguish yourself by having experience with the CUDA programming model and NVIDIA GPU architecture, understanding memory consistency and coherence models, and exposure to static/dynamic code analysis, fuzz testing, or fault injection techniques. Overall, this opportunity at NVIDIA offers you a chance to work on cutting-edge technologies in AI, high-performance computing, and visualization, contributing to advancements in various fields from scientific research to autonomous vehicles.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Computer Science or related Engineering graduate or postgraduate with hands-on experience in network engineering focusing on automation, you will be responsible for various tasks related to network administration and troubleshooting. Your primary responsibilities will include proficiency in Linux/Unix system administration and troubleshooting, a strong understanding of networking fundamentals including protocols, architectures, and configurations, and experience in automation using tools like Ansible and Terraform. In addition, you will be expected to have scripting skills in languages such as Python, Bash, or similar, familiarity with Git and CI/CD pipeline integration, knowledge of infrastructure as code and RESTful APIs, and experience with network monitoring and management tools. Effective documentation, communication, and collaboration skills will also be essential for this role. Preferred skills for this position include exposure to cloud networking platforms such as AWS, Azure, or GCP, knowledge of container orchestration tools like Docker and Kubernetes, experience with SDN, NetConf/YANG, or other automation protocols, Agile development experience, awareness of network security best practices, and relevant certifications like CCNA/CCNP, RHCE, or other cloud credentials. Additionally, it would be beneficial to have experience with network orchestration platforms and familiarity with the telecom/media industry network.,
Posted 3 weeks ago
0.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Company Description NS3EDU is dedicated to empowering individuals and businesses in the ever-changing tech landscape through high-demand courses in Network Engineering, Cybersecurity, Ethical Hacking, and Cloud Computing. With over 10 years of experience in IT education, we offer industry-designed diploma and certification courses delivered by highly skilled trainers with CISCO certifications. Our flexible learning modes include classroom, online, and self-paced eLearning, along with post-training support and access to recorded sessions. Role Description This is a full-time, on-site role for a CCNA Trainer located in Gurugram. The CCNA Trainer will be responsible for designing and conducting training sessions on the CCNA curriculum, preparing training materials, conducting assessments, and providing post-training support. The trainer will also keep up-to-date with the latest industry trends and collaborate with other instructors to enhance the learning experience. Qualifications Extensive knowledge of networking fundamentals, CCNA curriculum, and related technologies Proven experience in teaching or training on CCNA topics Knowledge of Computer hardware, Assembly, and disassembly,server is must system admin knowledge is must Strong communication and presentation skills Ability to create and modify training materials and conduct assessments Experience with Cisco equipment and networking tools Bachelor&aposs degree in Computer Science, Information Technology, or related field CISCO certification (CCNA) is required Passion for teaching and mentoring students Show more Show less
Posted 3 weeks ago
0.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Description Kognitive Networks is revolutionizing network management by incorporating SDWAN and SASE technologies across diverse industries. By optimizing connectivity through a software-first, wireless-aware approach, Kognitive Networks seamlessly integrates LEO/GEO satellites and multi-carrier 4G/5G networks. Our solutions enable enterprises with many locations to scale network operations efficiently while reducing operational and technology expenses through integrated security features and unified system management. Role Description This is a full-time hybrid role for a Golang Developer based in Chennai, with some work from home acceptable. The Golang Developer will be responsible for designing, developing, and maintaining robust backend systems using Golang. Tasks include writing scalable code, troubleshooting and debugging applications, and collaborating with cross-functional teams to deliver high-quality software solutions. The role also involves performance tuning, code optimization, and ensuring code quality through proper testing and documentation. Qualifications Strong proficiency in Golang and experience in backend development Experience with RESTful API design and development Knowledge of database technologies like SQL, NoSQL databases Familiarity with containerization tools like Docker and orchestration systems such as Kubernetes Understanding of networking fundamentals and protocols Experience with cloud platforms such as AWS, Azure, or Google Cloud Excellent problem-solving skills and ability to work independently Good communication skills and ability to collaborate with team members Bachelor&aposs degree in Computer Science, Engineering, or a related field is preferred #Golang#GolangDeveloper#networkingprotocols# TCP/IP#wireshark Show more Show less
Posted 3 weeks ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At Zerodha Fund House, you&aposll have the incredible opportunity to join a team of world-class engineers, designers, and finance professionals with diverse backgrounds and skills. As a DevOps team member, you&aposll play a vital role in building the next generation of investment products for millennials. We&aposre looking for a passionate and proactive undergrad, preferably graduating in 2024 with experience in DevOps. You&aposll be working on cutting-edge technologies to deliver a delightful investing experience to our users. If you&aposre eager to learn and grow, and you&aposre excited to be part of a team that&aposs changing the way people invest, then we encourage you to apply. Responsibilities Help the team research and evaluate new DevOps tools and technologies to improve our development and deployment process. Monitor and troubleshoot infrastructure and applications. Document and share DevOps knowledge with the team. Contribute to the DevOps community by writing blog posts, giving presentations, and participating in open source projects. Requirements Strong Linux and networking fundamentals Web development concepts - server architecture (cloud computing). Basic knowledge of DevOps tools and technologies, such as GitOps, CI/CD Good to-have Interest (and/or experience) in the financial/stock market space. Familiarity with tools like ArgoCD, ArgoWorkflow, AWS CDK, CDK8s, Terraform, Helm and Cloudformation, AWS Infra (EC2, ELB, ALB, S3, VPC, Cloudfront, Route53). Familiarity with databases - (MongoDB, Postgres, Redis), Scripting (bash, python). Familiarity with AWS Infra (EC2, ELB, ALB, S3, VPC, Cloudfront, Route53). Show more Show less
Posted 3 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
Bengaluru, Karnataka, India
On-site
We are seeking a motivated Shift Engineer for our Data Centre operations in India. This role is ideal for candidates with 1-3 years of experience in data center or facilities management. The Shift Engineer will be responsible for ensuring the reliability and efficiency of our data center systems and supporting the technical team in maintaining optimal operating conditions. Responsibilities Monitor and maintain the data center facilities and infrastructure to ensure optimal performance. Conduct regular inspections and preventive maintenance on critical systems including power, cooling, and networking equipment. Assist in troubleshooting and resolving issues related to hardware and software within the data center environment. Maintain accurate records of maintenance activities and system performance metrics. Collaborate with the operations team to implement best practices for data center management and uptime optimization. Support the deployment and configuration of new hardware and software systems. Skills and Qualifications Bachelor's degree in Engineering (Electrical, Electronics, or related field) or equivalent experience. Basic understanding of data center operations and infrastructure. Familiarity with cooling systems, UPS, generators, and power distribution systems. Knowledge of network fundamentals and server hardware configuration. Proficiency in monitoring and management tools used in data centers. Strong problem-solving skills and attention to detail. Ability to work in a team-oriented environment and communicate effectively.
Posted 3 weeks ago
0.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Scope: Systems Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. The position works closely with internal teams and is responsible for configuration and troubleshooting of Karix products. Candidates should be familiar with Ruby or Python, Ultimately, you will execute and automate operational processes fast, accurately, and securely. Job Location: Hyderabad What You&aposd Do Implement integrations requested by Internal teams / customers Provide Level 2 technical support and queries coming from Internal teams Build tools to reduce occurrences of errors and improve customer experience Perform root cause analysis for production errors Investigate and resolve technical issues, Deploy updates and fixes Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance 24*7 support, should be flexible for shifts What You&aposd Have Should have basic knowledge on ITIL Strong hands-on Linux Administration & troubleshooting, Scripting, VMware, Cron scheduling for backups, LVM, Basics on Java, C++, Ansible, Nginx, Apache, Tomcat Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing) Basic knowledge on UAT-DC-DR environment, VAPT, SCD, SCR, SAN Storage Basic Knowledge on MySQL, Oracle, MongoDB, Redis, Backup & restore, Commvault Any other technical exposure to different technologies will be an advantage Installation of packages, patch management and upgrades Basic Understanding of Languages (Shell scripting, Python, Perl) Knowledge of best practices and IT operations in an always-up, always-available service. Show more Show less
Posted 3 weeks ago
0.0 years
7 Lacs
, India
On-site
We are looking for undergraduate students or recent graduates from technical disciplinessuch as Computer Science, Information Technology, or Computer Engineeringwho are eager to gain hands-on experience in AWS Cloud technologies and contribute meaningfully to our engineering team. This internship is ideal for individuals who are proactive, technically curious, and excited about learning cloud infrastructure in real-world environments. Key Responsibilities: As a Cloud Intern at F13 Technologies, you will be expected to: ? Assist the technical team in documenting cloud migrations, including environment specifications and process flows. ? Support cost optimization efforts by analyzing current usage and suggesting improvements across AWS services. ? Help in creating network diagrams and system architecture documentation. ? Participate in the development and deployment of cloud-native applications using services like EC2, S3, RDS, and Lambda. ? Support configuration and troubleshooting of AWS-based environments under the guidance of senior engineers. ? Collaborate on a capstone group project that will be presented to the leadership team. ? Contribute to team discussions, tech documentation, and intern-level knowledge sharing sessions. Who Should Apply: ? Candidates currently pursuing or recently completed a degree in a technical field. ? Individuals with a working knowledge of networking fundamentals, Linux/Unix systems, and cloud computing concepts. ? Those who are eager to learn, take ownership, and adapt quickly in a dynamic, technical environment. Perks: ? Opportunity to work on live AWS projects that reflect real-world use cases and environments. ? Guided mentorship and support throughout the internship. ? Opportunities to network with peers, engineers, and professionals across the organization. ? Flexible schedule to accommodate academic commitments, where applicable. ? Opportunity to take project ownership and, where applicable, step into lead roles within intern teams. Note: The internship duration is 3 months and is a work-from-home role. This is an unpaid internship. Show more Show less
Posted 3 weeks ago
7.0 - 10.0 years
20 - 30 Lacs
Pune
Work from Office
Job Title: Senior Network Support Engineer Location: Pune, India Job Type: Full-Time Work Mode: 5 Days Work From Office (WFO) Shifts: Rotational Shifts Department: Technical Support / Network Engineering Job Summary: We are looking for a skilled and experienced Senior Network Support Engineer to join our Pune-based support team. In this full-time, office-based role, you will be responsible for resolving complex networking and application-layer issues for enterprise customers, resellers, and internal stakeholders. The ideal candidate will bring deep technical expertise in Layer 24 protocols, application-level troubleshooting, and network security technologies. Key Responsibilities: Provide advanced-level support for networking protocols, application delivery systems, and network security technologies. Troubleshoot Layer 2/3/4 issues involving VLANs, OSPF, BGP, NAT, and more, along with application protocols such as HTTP, SIP, and DNS. Serve as an escalation point for Tier 1/2 teams, taking ownership of complex cases to resolution. Engage with customers, field engineers, and product teams to drive resolution of technical issues. Analyze logs, traffic captures, and protocol behavior to identify root causes and propose solutions. Document known issues, troubleshooting procedures, and best practices in the internal knowledge base. Work in rotational shifts and be available for off-hours or weekend support as part of the team schedule. Contribute to continuous improvement of support processes and customer experience. Mentor junior engineers and share technical knowledge across the team. Required Skills and Qualifications: Bachelor's or Master’s degree in Computer Science, Engineering, or a related field—or equivalent work experience. Strong verbal and written communication skills; ability to articulate technical concepts clearly. Proven expertise in Layer 2/3 protocols (VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, NAT, RIP, ARP). Solid understanding of TCP/UDP and application protocols such as HTTP, SSL, SMTP, SIP, FTP, DNS, Diameter. Experience with firewalls, network security tools, and Application Delivery Controllers (Server Load Balancers). Strong analytical and problem-solving skills with hands-on troubleshooting experience. Ability to work independently in high-pressure situations and as part of a collaborative team. Previous experience in a senior support, escalation, or technical lead role. Preferred Qualifications: Professional certifications such as CCNP, CCIE, JNCIP, JNCIE or equivalent. Experience in creating and maintaining technical documentation and knowledge articles. Exposure to supporting enterprise-grade products or services in a global environment. Work Conditions: Location: Pune (Work From Office, 5 Days a Week) Shifts: Rotational (including evenings, weekends, or holidays if required) On-call availability: May be required during escalation or high-priority cases
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
The ideal candidate for this role should have a strong background in Wintel Administration, with expertise in Oracle Cloud (OCI) and other cloud platforms such as GCP, OCI, and Azure. You should be proficient in performance monitoring and tuning to ensure optimal system efficiency. Your responsibilities will include managing various versions of Windows Server operating systems within cloud environments. You will be tasked with Active Directory Management on Cloud, patching, and vulnerability management, as well as Windows Clustering. A good understanding of SAN storage, networking fundamentals, and backup/recovery technologies is essential for this role. You will also be expected to handle system monitoring and performance tuning, ensuring that all systems are running smoothly. Knowledge of Windows security features like firewalls, encryption, and security policies is crucial. Additionally, experience with scripting and automation, as well as familiarity with containerization technologies such as Docker and Kubernetes in cloud environments, will be beneficial. Overall, you will play a key role in supporting cloud initiatives and projects, contributing to the efficient operation of the organization's IT infrastructure.,
Posted 3 weeks ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
You are an IT Support Specialist with a minimum of 7 years of experience sought to join the team at AIR India, Manesar. Your role involves providing user support on Active Directory (AD), offering first-level support for Azure, cloud services, and networking issues, and assisting air hostesses, senior staff, and pilots in effectively utilizing technology applications. Your responsibilities also include delivering comprehensive end-user support, troubleshooting IT-related issues, coordinating with other IT teams to resolve complex problems, and maintaining documentation of support activities. Your key duties include ensuring a high level of customer service and user satisfaction, and you are required to have excellent communication skills (both verbal and written), a strong background in end-user support, and the ability to work effectively in a dynamic environment involving various aviation professionals. To be successful in this role, you must have a minimum of 7 years of experience in IT support or a related field, strong knowledge of Active Directory (AD) management and support, experience with Azure, cloud platforms, and networking fundamentals, and the ability to handle multiple tasks in a high-pressure environment. Additionally, you should possess proven ability to collaborate effectively with diverse teams, including non-technical users.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Threat Response Analyst position at Applied Systems, Inc. within the Corporate IT team requires a skilled professional with a background in security threat response activities. As a Threat Response Analyst, you will be responsible for conducting threat response activities, leveraging SIEM tools for security event analysis, and utilizing endpoint detection and response solutions. To qualify for this role, you must hold a BE or BTech degree and have a minimum of 5-6 years of experience, with at least 3 years specifically focused on threat response activities. You should possess a strong working knowledge of security log parsing, networking fundamentals, and information security incident investigation and response skillset. Key responsibilities include using a logging platform for security analytics, contributing to the creation of threat and incident response runbooks, and automating detection, analysis, and response actions using SOAR and platform integrations. Additionally, you will participate in the Security Incident Response Team on-call rotation, collect and analyze threat intelligence reports, and assist in the development of project plans and process documentation. The ideal candidate will be able to author threat intelligence reports based on our security operations team's incidents, analysis, and adversary engagements, as well as analyze event feeds and collected malware for trends and correlations. You will also be responsible for triaging and handling/escalating security events and issues as needed. If you are a proactive individual with a passion for cybersecurity and a desire to contribute to a high-energy, fast-paced environment in Bengaluru, we encourage you to apply for the Threat Response Analyst position at Applied Systems, Inc.,
Posted 3 weeks ago
6.0 - 8.0 years
8 - 15 Lacs
Chennai
Work from Office
Experience in Windows 10,Windows Server,Active Directory, SCCM,Microsoft Endpoint Manager,Manage Engine Desktop Central,Office365, and Azure AD. Strong troubleshooting, client handling, Certificate-ITIL Foundation;MTA:Security,Networking Fundamentals
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior Networking Solutions Architect at NVIDIA, you will be part of the NVIDIA Infrastructure Specialist Team, working with academic and commercial groups worldwide who are leveraging NVIDIA products to advance deep learning, data analytics, and power data centers. Join us in the journey of building some of the largest and fastest AI/HPC systems globally. Your role will involve interacting with customers, partners, and internal teams to analyze, define, and implement large-scale Networking projects, making you the face of NVIDIA to our customers. Your primary responsibilities will include constructing AI/HPC infrastructure for both new and existing customers, focusing on operational and reliability aspects of large-scale AI clusters. This involves ensuring performance at scale, real-time monitoring, logging, alerting, and engaging in the entire lifecycle of services from design through deployment, operation, and refinement. You will also be responsible for maintaining services post-launch by monitoring availability, latency, and overall system health while providing valuable feedback to internal teams for continuous improvement. To excel in this role, we require you to have a BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields. You should possess a minimum of 5+ years of professional experience in networking fundamentals, TCP/IP stack, and data center architecture. Proficiency in configuring, testing, validating, and troubleshooting LAN and InfiniBand networks, especially in medium to large-scale HPC/AI environments is essential. Additionally, advanced knowledge of EVPN, BGP, OSPF, VXLAN protocols, hands-on experience with network switch/router platforms, and expertise in delivering automated network provisioning solutions using tools like Ansible, Salt, and Python are required. You should also be capable of developing CI/CD pipelines for network operations, have a strong customer-centric focus, self-motivation, leadership skills, and excellent written, verbal, and listening skills in English. To distinguish yourself, familiarity with cloud networks (AWS, GCP, Azure), Linux or Networking Certifications, experience with High-performance computing architectures, knowledge of cluster management technologies, and experience with GPU-focused hardware/software will be advantageous. NVIDIA is recognized as one of the most desirable employers in the technology industry, with a team of forward-thinking and dedicated individuals. If you are a creative and autonomous professional, we are excited to hear from you. If you are ready to take on this challenging yet rewarding role, apply now and be part of our innovative team at NVIDIA.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive portfolio of capabilities in consulting, design, engineering, and operations, Wipro assists clients in achieving their most audacious goals and establishing sustainable, future-ready businesses. The organization, comprising over 230,000 employees and business partners spanning 65 countries, is committed to aiding customers, colleagues, and communities in thriving amidst an ever-evolving world. For more details, please visit www.wipro.com. Role: Network Data Admin- Infoblox SME Location: Hyderabad/Pune Shift Timings: US Shift Key Responsibilities: - Designing, implementing, and overseeing enterprise-level DNS, DHCP, and IPAM (IP Address Management) solutions, with a primary focus on Infoblox products and technologies. - Demonstrating a profound comprehension of networking fundamentals, encompassing TCP/IP, DNS, DHCP, and IPAM. - Crafting and administering scalable and secure DDI (DNS, DHCP, IPAM) solutions utilizing Infoblox products. - Hands-on experience in building and upgrading Infoblox solutions. - Configuring and managing Infoblox appliances and software. - Identifying and resolving technical issues associated with Infoblox solutions. At Wipro, we are in the process of building a modernized organization, driven by end-to-end digital transformation aspirations. We seek individuals who are motivated by the concept of reinvention, not only in terms of themselves but also in their careers and skills. We envision a perpetual evolution within our business and the industry at large, as adaptability has always been ingrained in our DNA. Join us in a purpose-driven environment that encourages you to shape your own reinvention. Embrace Wipro to actualize your aspirations. We openly welcome applications from individuals with disabilities.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As an IT Support & Device Management Specialist (MDM) at LEDFlex Group, you will play a crucial role in maintaining the organization's IT infrastructure and ensuring the secure and efficient management of all endpoints, including mobile devices, laptops, and desktops. Your focus will be on providing technical support, deploying and managing Mobile Device Management (MDM) solutions, and enforcing device policies to enhance security, compliance, and operational efficiency. You will be responsible for administering and maintaining Mac and PC environments, deploying and managing MDM software, overseeing device lifecycle management, maintaining and monitoring network infrastructure, troubleshooting hardware, software, and network issues, managing IT service desk/ticketing system, handling IT assets and inventory records, assisting with Business Central support and systems integration, supporting staff onboarding/offboarding, and developing IT procedures and standards. Key Skills Required: - Experience managing MDM platforms and multi-device environments - Strong understanding of networking fundamentals - Proficiency with IT management tools - Knowledge of cybersecurity best practices - Hands-on experience supporting Business Central workflows Preferred Qualification and Experience: - Bachelors degree in IT, Computer Science, or related field - 3 years of experience in an IT Admin/IT Systems Manager role - Strong written and verbal communication skills - Ability to troubleshoot and resolve technical issues efficiently - Strong organizational and communication skills - Detail-oriented with a proactive approach to system management As the IT Support & Device Management Specialist (MDM), you will report to the Lead Programmer within the IT department. You will have the opportunity to work in a collaborative and innovative environment, gain exposure to various stages of product development, work on impactful projects, and access opportunities for professional growth and skill development. The position offers a competitive salary, desirable working hours, annual leave as per labor laws, and a dynamic and supportive team environment in Madhapur, Hyderabad. If you are interested in this position, please send your resume to recruitment@ledflexgroup.com with the subject line "IT Support & Device Management Specialist (MDM) Application." Join LEDFlex Group for a rewarding full-time job that promises personal and professional growth.,
Posted 4 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
With a team of more than 45,000 employees and partners globally, the Customer Experience and Success (CE&S) organization is dedicated to empowering customers to drive business value by creating exceptional experiences using Microsoft's products and services. Fueled by a commitment to people and culture, we strive for alignment and execution across the company to consistently exceed customer expectations in all interactions, be it in-product, digital, or human-centered. CE&S oversees consulting, customer success, and support services across Microsoft's extensive portfolio of solutions and products, with a focus on accelerating AI transformation for customers and the world. As a part of CE&S, the Customer Service & Support (CSS) team is focused on building trust and confidence for individuals and organizations through the delivery of seamless support experiences. Leveraging Microsoft's AI technology, CSS aims to assist consumers, businesses, partners, and more in resolving issues efficiently and securely, while also enhancing their overall Microsoft investment. Within the CSS team, we are seeking individuals who are passionate about driving customer success. As a Technical Support Engineer, you will be responsible for owning, troubleshooting, and resolving customer technical issues. This role presents an opportunity to advance your career, refine your problem-solving skills, collaborate effectively, conduct research, and enhance your technical expertise. The position offers flexibility, allowing you to work remotely up to 25% of the time. At Microsoft, our mission is to empower every individual and organization on the planet to achieve more. We operate with a growth mindset, prioritize innovation to empower others, and foster collaboration to achieve shared objectives. By upholding values of respect, integrity, and accountability, we cultivate an inclusive culture where all employees can thrive professionally and personally. **Responsibilities:** - **Response and Resolution:** Own, investigate, and resolve customer technical issues by collaborating within and across teams, utilizing troubleshooting tools and best practices. - **Readiness:** Lead or participate in building communities with peer delivery roles, sharing knowledge where appropriate, and developing technical and professional proficiency through ongoing training. - **Product/Process Improvement:** Identify potential product defects, escalate issues for resolution, and contribute to Microsoft's product enhancements. **Qualifications:** **The Role:** - Deliver high-quality customer and partner experiences through timely response and resolution. - Collaborate with global peers, stakeholders, account managers, and product groups to efficiently resolve customer issues. - Pursue career growth and professional development through individual and team readiness. - Enhance business efficiency and effectiveness through excellence in execution. - Support Microsoft's goal of expanding market share across solutions, workloads, platforms, and products. - Collaborate closely with the product team on technical design issues and product changes. - Serve as a trusted advisor to Microsoft customers and drive team/cluster level projects to enhance customer experience. **Responsibilities:** - Represent Microsoft and engage with corporate customers via telephone, written correspondence, or electronic service to address technically complex escalated problems in Microsoft software products. - Manage politically charged situations and technically complex problems requiring advanced customer skills. - Handle escalated, mission-critical or politically sensitive customer issues, maintaining ownership until complete resolution. - Solve highly complex escalated problems, utilizing deep product knowledge or specialization, potentially requiring code/scripting. - Lead triage meetings, share knowledge with other engineers, and develop efficient customer solutions. - Contribute to knowledge sharing, conduct technical reviews, collaborate, and escalate as needed. - Lead cross-technology efforts with the product team, assess future needs, and drive content development. - Maintain expertise in pre-release products and drive product improvement in key areas. - Effectively manage customer escalations, recover from dissatisfied-customer situations, and communicate with customers and peers. - Make technical presentations and be willing to work in any shift as required. **Qualifications:** - Bachelor's degree in Computer Science, Information Technology, or related field. - Practical experience in technical support or help desk roles within a Microsoft Office environment. - Proficiency in Microsoft Office apps (Word, Excel, PowerPoint) to support end-users and resolve productivity issues. - Hands-on experience with M365 Apps for Office Deployment using tools like the Office Deployment Tool (ODT), Configuration Manager, or Intune. - Solid understanding of Microsoft Entra ID (formerly Azure AD) including user authentication, troubleshooting sign-in issues, error codes, and integration scenarios. - Familiarity with core Windows OS concepts, network fundamentals, and DNS operations for troubleshooting. (Note: The job description provided is a summarized version of the original content and has been rephrased for clarity and coherence.),
Posted 4 weeks ago
2.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
The Linux WLAN Driver Developer role requires 2.5 to 12 years of experience and is based in Chennai, Pollachi, Bangalore, Manesar, Pune, or Ahmedabad. As a Linux WLAN Driver Developer, your responsibilities will include developing and maintaining WLAN drivers on Linux platforms, working on firmware development and optimization for WLAN chipsets, debugging and resolving complex issues across driver, firmware, and OS layers, collaborating with cross-functional teams for integration and validation, and contributing to feature development, performance tuning, and stability improvements. To excel in this role, you should have strong experience in Embedded C programming, hands-on knowledge of Linux kernel driver development, familiarity with WLAN protocols such as 802.11ax/ac/n, experience with wireless debugging, performance analysis, and protocol-level testing, and a good understanding of networking fundamentals and wireless architecture.,
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Position: OpenShift Engineer Experience: Maximum 7 years Design, implement, and manage Red Hat OpenShift Container Platform environments, ensuring reliable operation and optimal performance. Develop and maintain automation scripts and tools using technologies such as Ansible, Terraform, and scripting languages to enhance efficiency in deployment, management, and scaling of OpenShift clusters. Continuously monitor OpenShift infrastructure and deployed applications, proactively addressing potential issues and providing solutions to minimize downtime. Work closely with application development teams to facilitate seamless deployments, scalability, and performance improvements within containerized environments. Create and regularly update detailed documentation including system configurations, troubleshooting methodologies, and best practices to ensure operational clarity and knowledge transfer. Skills Required: - Extensive hands-on experience with Red Hat OpenShift Container Platform (OCP). - Strong proficiency in Kubernetes, Docker, and related container orchestration technologies. - Familiarity with scripting languages such as Bash, Python, or automation tools like Ansible and Terraform. - Solid knowledge of Linux system administration, networking fundamentals, and infrastructure security principles. - Comprehensive understanding of CI/CD pipelines, GitOps practices, and DevOps methodologies. - Exceptional analytical and troubleshooting skills combined with the ability to solve complex technical problems efficiently. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 4 weeks ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
You have an exciting opportunity at EthicalHat Cyber Security Pvt. Ltd. as a Security Operations Center Manager. In this role, you will play a crucial part in managing the Security Operations Center (SOC) and ensuring the effective and efficient operation of security processes. Your responsibilities will include directing the functions, processes, and operations of the SOC to maintain compliance with policies and procedures. You will lead the 24/7 operations of the SOC to ensure timely identification and resolution of security incidents, enhancing client security. Additionally, you will manage the SOC team, including shift scheduling, performance monitoring, and process adherence. As the SOC Manager, you will be responsible for managing the collection, documentation, and research of security incidents received via the SOC. You will provide realistic overviews of risks and threats to CISO/Senior Management and develop incident response management programs. Moreover, you will work closely with customers to ensure resolution management and customer satisfaction. Your role will also involve creating reports, dashboards, and metrics for SOC operations, conducting training exercises for staff, and establishing performance goals and priorities. Desired candidates should have at least 4 years of SOC experience and 10+ years of Security Operations management experience. The ideal candidate will possess good knowledge of SIEM concepts and experience with tools such as LogRhythm, Sourcefire, and Cisco AMP. Strong expertise in security operational services, including threat management, cyber investigations, and forensic investigations, is required. Advanced knowledge of information systems security standards and procedures, along with excellent time management and leadership skills, are essential for this role. If you have 8-12 years of relevant experience, excellent communication skills, and a strong understanding of networking and security fundamentals, we encourage you to apply for this challenging position at EthicalHat Cyber Security Pvt. Ltd.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
About Livebox: Livebox is a leading provider of innovative live streaming solutions, offering robust, scalable, and customizable video streaming, conferencing, and OTT services to businesses worldwide. Role Overview: We are seeking a skilled and customer-focused Support - Technical Engineer to join our team. You will provide technical support for Livebox products and services to our customers, ensuring smooth deployment, troubleshooting, and maintenance. Proficiency in Hindi is mandatory to effectively support our diverse client base. Key Responsibilities: Provide technical support via calls, email, chat, and remote sessions for Livebox streaming and server products. Troubleshoot issues related to server setup, streaming configuration, encoding, CDN integration, and client workflows. Guide customers through product installation, setup, and best practices. Document issues and resolutions clearly in the support ticketing system. Collaborate with internal teams (development, sales) to escalate and resolve complex issues. Perform regular system checks and ensure service uptime for managed clients. Create and maintain support documentation, FAQs, and training materials. Train clients on new features and updates as needed. Maintain a high level of professionalism and empathy with customers. Provide support in Hindi and English to meet customer language requirements. Must-Have Skills & Requirements: Fluent in Hindi and English (speaking). Diploma/Degree in Engineering, IT, Computer Science, or related field. 1-3 years of experience in technical support or system administration (freshers with strong technical skills may also apply). Good understanding of: - Linux/Windows server environments - Networking fundamentals (IP, ports, firewalls) - Streaming protocols (RTMP, HLS, WebRTC) Excellent problem-solving and analytical skills. Clear and effective communication skills. Good to Have: Prior experience supporting streaming, broadcasting, or OTT solutions. Familiarity with video encoders, OBS, vMix, or similar tools. Knowledge of cloud platforms or server management. Benefits: Competitive salary and incentives. Opportunity to work with cutting-edge streaming technology. Training and career growth support. Friendly and collaborative team culture. 9789978947 - Reach to schedule your interview sessions. Job Type: Full-time Work Location: In person,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
We are searching for a skilled and motivated Tech Support Team Lead to effectively manage and guide our technical support team. As the Tech Support Team Lead, you will be responsible for overseeing the day-to-day operations of the support desk. Your primary duties will include ensuring timely resolution of customer issues related to access control systems, driving continuous improvement in customer satisfaction, and service excellence. You will lead and manage a team of technical support engineers handling Level 1 & 2 support, providing them with technical guidance on access control hardware and software. Additionally, you will supervise ticket management, ensure SLA compliance, and optimize resolution time. Your role will involve troubleshooting complex escalated issues and coordinating with engineering/product teams as necessary. You will play a crucial part in training team members on new technologies, procedures, and best practices. Developing and maintaining a knowledge base and support documentation will be essential tasks. Monitoring team performance using KPIs and conducting regular audits of support quality to identify areas for improvement will also be part of your responsibilities. Collaboration with product and QA teams to relay field feedback and assist in onboarding new clients and providing technical training for partners/distributors will be crucial. The ideal candidate will hold a Bachelor's degree in Electronics, IT, Computer Science, or a related field, along with a minimum of 5 years of experience in technical support, preferably in physical security or access control systems. Strong knowledge of access control protocols, networking fundamentals, and cloud-based platforms is required, as well as familiarity with systems like HID, ZKTeco, Suprema, Honeywell, or similar brands. Experience with helpdesk tools, strong problem-solving abilities, effective team management, and communication skills are essential for this role. The ability to handle pressure and manage escalations calmly is highly valued. Certifications in IT/networking or access control systems, experience with IoT integrations, REST APIs, or mobile credential systems, and prior work in SaaS-based access control platforms are considered advantageous. If you are passionate about leading a technical support team, driving continuous improvement, and ensuring customer satisfaction in the realm of access control systems, we would love to hear from you.,
Posted 1 month ago
6.0 - 8.0 years
6 - 8 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incident and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Cloud Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analysing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyse and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role). Relevant certifications such as (but not limited to) - VMware certified Professional: Data Centre Virtualization. VMware Certified Specialist Cloud Provider. VMware Site Recovery Manager: Install, Configure, Manage. Microsoft Certified: Azure Architect Expert. AWS Certified: Solutions Architect Associate. Veeam Certified Engineer (VMCE). Rubrik Certified Systems Administrator. Zerto, pure, vxrail. Google Cloud Platform (gcp). Oracle Cloud Infrastructure (oci). Required Experience: Seasoned work experience. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Excellent working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Seasoned experience managing platforms including a combination of the following: Windows Server .Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Workplace type: On-site Working
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a candidate for the RDS JD position at Birlasoft, you will play a crucial role in managing computer systems, applications, and mobile devices. Your responsibilities will include installing, configuring, and maintaining these systems to ensure optimal performance and security measures. You will also be tasked with developing solutions to enhance the end-user computing experience and providing technical support to users in utilizing computer equipment and software effectively. In addition to managing the desktop environment, including updates and patches, you will collaborate with IT teams and vendors to address complex technical issues. It will be essential for you to adhere to company IT policies and security protocols while designing and implementing MacOS environments. Troubleshooting and resolving hardware, software, and network issues specific to Mac systems will also be part of your daily tasks. Furthermore, you will administer and manage Apple devices using Mobile Device Management tools like Jamf or Intune. Deploying software updates, patches, and security configurations across Mac devices will be crucial, along with providing technical support and training to end users for Mac systems and applications. Collaboration with cross-functional IT teams to integrate Mac devices with existing systems and workflows is also expected. Your role will involve providing advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Managing device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems will be part of your routine. You will also support onboarding and offboarding processes, including account setup and device deployment, while collaborating with Level 1 support teams for issue escalation and resolution. Moreover, your familiarity with networking fundamentals, including VPN, firewalls, and identity services such as Active Directory, Azure AD, or other IAM platforms will be beneficial. Your knowledge of Single Sign-On, Multi-Factor Authentication, and password management systems, along with troubleshooting access control and user authentication issues, will be essential in this role. Experience with directory services like Active Directory and cloud-based identity solutions such as Azure AD and AWS IAM will also be valuable. In summary, as the RDS JD - English, Portuguese, Spanish at Birlasoft, you will be at the forefront of managing and optimizing computer systems and applications to ensure a seamless end-user computing experience. Your technical expertise and collaborative skills will be instrumental in resolving complex technical issues and enhancing the overall IT environment for the organization.,
Posted 1 month ago
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