Information System Manager PCB Jobs Search Consultant

10.0 - 15.0 years

20 - 25 Lacs

bengaluru

Work from Office

Role & responsibilities Define the strategic direction of the site's IT in alignment with management. • Establish and support necessary evolutions based on the approved strategy. • Oversee all Information System activities (operations, hardware/software maintenance) and its organization. • Directly manage the site's IT team and oversee their skills development. • Define and manage the IT budget and investment plan for the site. • Ensure the implementation of work methods, tools, and knowledge capitalization practices. • Monitor the efficiency of IT activities and the quality of service delivered. Lead associated improvement plans. • Manage and prioritize IT projects, ensuring alignment with other business areas. • Guarantee the site's IT security (risk management, data confidentiality and integrity, addressing vulnerabilities as needed). • Ensure the reliability of equipment and define and implement backup and recovery plans. • Conduct technology watch, assessing the impact of new digital solutions. • Ensure coordination with the central IT function and communicate locally about events, changes, and projects. Reporting to the site financial manager, and functionally to the Corporate IT Infrastructure Manager, you are responsible for ensuring that the site's Information System is aligned with the company's strategy and for maintaining its operational conditions. Preferred candidate profile You hold a Masters degree with at least 10 years of experience, and you have already managed a multidisciplinary IT team (operations and projects). • You have advanced professional English skills. • You are proficient in the following IT environments: Microsoft O365, Azure, Active Directory, GPO, SAN storage (EMC Dell), backup systems, DRP, Cisco Catalyst, Meraki. • You have experience with ITIL framework, asset and server management, and network monitoring. • You are familiar with tools such as CheckMK, VEEAM, Hyper-V, Network LAN Analyzer, Fortigate, Zscaler, Varonis, Intune, WSUS, and with business applications including PTC Creo CAD & Windshill, QAD ERP, PowerBI/PowerApps, SharePoint365, Ignition MES/SCADA. • You have knowledge of telephony solutions and IT security

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IT Networking L1 support Engineer Programmers io

5.0 - 10.0 years

8 - 11 Lacs

pune

Work from Office

Act as the initial point of contact for users seeking technical assistance via phone, email, or service desk system. Log and track all support requests using the IT ticketing system, ensuring timely updates and resolutions. Diagnose and resolve basic hardware, software, printer, and network issues. Escalate unresolved issues to 2nd or 3rd level support, providing clear documentation of troubleshooting steps taken. Set up and configure desktops, laptops, mobile devices, and peripherals for new and existing users. Assist with user account management, including password resets, account unlocks, and access requests. Provide support for common applications such as Microsoft Office, Windows, and email clients. Follow IT policies, procedures, and security best practices. Maintain a knowledge base and contribute to support documentation and FAQs. Deliver excellent customer service and maintain a positive user experience. Have knowledge of CCTV camera systems, including configuration and installation. Configure Windows/servers and resolve end-user device issues. Possess knowledge of LAN, WAN, ISP, routers, network switches, and wireless networking. Contact ISP/UPS/Camera support in case of any failures or alerts. Have a basic understanding of virtualization and end-user experience. Requirement No Work from home. PUNE office site address Gate no. 319/1&319/2, Vilege Kuruli Talkhed, Dist, Maharashtra 410501 Office timing 8 AM IST to 5 PM IST Skills and Knowledge: IT Networking, LAN, WAN, Router, Troubleshooting Apply We Are Looking For Ambitious, Experienced Developers! Glassdoor Have a referral? X

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