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1.0 - 4.0 years

3 - 3 Lacs

chennai

Work from Office

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Posted 17 hours ago

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5.0 - 8.0 years

5 - 8 Lacs

hyderabad, telangana, india

On-site

Network L3 Architect with 10 plus years of experience on managing Network portfolio. Office LAN WiFi Management, Office Internet, SDWAN, Network monitoring SLA, New Tech Implementation, Network Security Factory ITOT Network Lan and WAN Should be able to provide review of the plans made for public cloud migration as far WAN connectivity is concerned. Networking and security aspects of Azure and AWS Sound knowledge in LAN, WAN, Internet, SDWAN, and VPC connectivity and troubleshooting Voice network experience Network security- factory IT/OT connectivity Role: Network Manager / Administrator Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate

Posted 23 hours ago

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1.0 - 3.0 years

0 - 2 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Should have work experience with network devices LAN, WAN, with Wifi infra, etc), Troubleshooting network problems and outages, and Installation, commissioning of the network Routers, Switches. Required Candidate profile Documenting and enforcing system standards Should know about LAN, Wifi, network devices. Prepare and maintain documentation of network configurations and network layouts. Immediate Joiner will prefer.

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3.0 - 5.0 years

3 - 7 Lacs

chennai

Work from Office

TitleSystem Administrator LocationChennai TypeFull-time Experience5-8 years in a professional services firm, management consulting firm or IT services company QualificationsComputer science or any other relevant engineering degree Start Date15th January 2025 About Celebrating over fourteen years of innovative and collaborative work, Athena Infonomics has established itself as a data-driven global consultancy that leverages social science research, data science, and technology to provide user-centric, context-specific solutions and advice to decision makers Our multidisciplinary and multi-cultural team of 90+ professionals spread across Asia, Africa, DC and London exemplify extensive experience in designing and applying research methods to co-design and co-produce useful research that is inclusive and relevant Our team of data scientists apply agile programming and ICT tools in order to deliver responsive and practical data and digital solutionsmaking for an innovative, technology-oriented business model that sets us apart in the international development space The international business community is taking notice of this unique approachin 2021 alone, Athena Infonomics was recognized on The Financial Times, Nikkei Asia, and Statistas High-Growth Companies Asia-Pacific 2021 ranking and was selected as one of The Economic Times and Statistas 2021 India Growth Champions Athenas Work Culture At Athena, we function in an outcomes-based work environment with flexible hours and a high level of autonomy Professional development and thought leadership are key elements of our business modelwe support our team members professional growth through on-the-job training, and we encourage the cultivation of our colleagues personal brands through participation in panels, events, publications, and other thought-leadership opportunities We embrace a transparent, open work environment with meaningful leadership pathways for those with inventive ideas and initiatives Objectives of this Role Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Own projects, solutions, and key responsibilities within the larger business environment Handle critical IT tasks and systems that provide commercial advantage in a global marketplace Enable faster and smarter business processes and implement analytics for meaningful insights Nurture dependable IT infrastructure and networking thats always up and running Partner with internal and external partners to communicate project status, activities, and achievements Manage procurement of IT assets and oversee license management to ensure compliance and cost-efficiency Responsibilities Administer Office 365, including user and group management, license allocation, and security configurations Implement and manage compliance policies such as MFA and Conditional Access Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly Manage and troubleshoot network devices, including firewalls, routers, and switches Ensure stable operation of LANs, WANs, and other network segments Provide remote and onsite support for desktops, laptops, and peripherals Troubleshoot hardware and software issues for end-users Perform basic security audits and implement Endpoint security solutions Monitor for potential threats and vulnerabilities in the IT infrastructure Manage Windows/Linux servers, including patching, upgrades, and performance monitoring Maintain directory services such as Azure Active Directory for authentication and access control Assist with cloud infrastructure management on Azure and AWS, including virtual machines and storage solutions Implement secure and scalable solutions for cloud-based services Troubleshoot hardware issues and manage IT inventory, ensuring all assets are documented and maintained Coordinate procurement and disposal of IT equipment following organizational policies Perform routine/scheduled audits of systems, including all backups Document process manuals and workflows Skills And Competencies EducationBachelors degree in technology or computer science; a Masters degree will be a plus Proven work experience of at least 5 years in IT domains, including system administration and networking Proficiency in: Operating SystemsWindows, Linux NetworkingLAN/WAN, routers, switches, and firewalls Office 365 AdministrationUser and group management, license allocation, and security configurations Security ToolsEndpoint protection and monitoring tools Cloud PlatformsAzure and AWS Familiarity with virtualization technologies such as VMware or Hyper-V is a plus Excellent organizational skills and attention to detail Ability to perform under pressure and meet deadlines Entrepreneurial attitude to handle challenging tasks, deal with ambiguity, and shoulder responsibility Additional Requirements This position requires successful completion of a reference check and employment verification The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described Only candidates who have India work authorization will be considered Athena Infonomics is an Equal Opportunities Employer Athena Infonomics is an equal opportunity employer with a commitment to diversity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status Plesae Note Only shortlisted candidates will be contacted for further steps

Posted 1 day ago

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5.0 - 10.0 years

15 - 20 Lacs

pune, chennai, bengaluru

Work from Office

Role: Network Operations Lead Candidate should be ready for 24*7 shifts Excellent communication Ready to work from office Only local candidates, no relocation where we dont have office. Only Immediate ( no CV will accept more than 30 days NP) Locations- Blr, Chennai, Hyd, Mumbai, Pune, Coimbatore Experience: - 6-8 Years of Experience in Network Operations & Implementation Job Description Work on complex tasks or issues on routing, switching, load balancer, firewall, wireless and able to support multi-vendor products Manage complex WAN network environments including Internet, Point-to-Point, MPLS, VPNs and SDWAN ensuring secure and reliable network connectivity Monitor and analyse network performance metrics using monitoring, logging and other analytical tools. Eective execution of network project tasks Implement Wired or Wireless Network architectures ensure scalability, reliability, and security. Planning and Performing network infrastructure assessment Implementation of Network monitoring tools and authentication tools. Implementation of network best practices, hardening of network devices. Maintain detailed documentation of Network architectures, Operational processes, and Configurations. Standardize and update network documents and reports Document Network HLD / LLD documents • Provide guidance and mentorship to junior engineers, fostering a culture of learning and collaboration, while working with cross-functional teams. Able to identify automation opportunities and plan to implement Mandatory Leaf Skills (For Hiring) Routing (BGP / OSPF, HSRP) Switching (Stacking, STP, Trunking, VLANs) Wireless (Configuration, Deployment, monitoring & Troubleshooting) WAN technologies operations (MPLS / SDWAN) Conceptual knowledge on 3 Tier Architecture / Spine and Leaf architecture Conceptual Knowledge in Python / Ansible scripting Mandatory Certification (For Hiring) CCNA / Equivalent certification is mandatory ITIL Foundation certification is Mandatory Thanks & Regards, Pallavi Bhalerao Sr. Recruitment Specialist pallavi.bhalerao@alphacom.in https://www.linkedin.com/company/alphacom-systems-and-solutions-pvt-ltd/?viewAsMember=true www.alphacom.in

Posted 2 days ago

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4.0 - 5.0 years

4 - 6 Lacs

vasai, virar, mumbai (all areas)

Work from Office

The Senior IT Administrator will be responsible for managing, securing, and optimizing the company's IT systems, networks, and digital assets. This role involves supporting a hybrid workforce (office, remote, client site), maintaining security policies to prevent code or data theft, and ensuring maximum uptime of systems and applications. Key Responsibilities Network & Infrastructure : Manage LAN/WAN, VPN, firewalls, and network hardware; liaise with ISPs; ensure redundancy and disaster recovery. Systems Administration : Oversee Active Directory, Group Policies, DNS/DHCP; manage user accounts, Microsoft 365, Google Workspace, and endpoint compliance. Security : Enforce IT security policies; prevent unauthorized access; monitor threats; deploy antivirus/EDR; conduct security audits. IT Support : Provide L2/L3 support; assist remote/client site staff; maintain ticketing system. Maintenance & Licensing: Plan upgrades/patches; track IT assets; ensure license compliance; recommend new tools. Requirements: Bachelors in IT/CS or equivalent experience. 4 + years in IT administration, preferably in hybrid environments. Expertise in networking, VPNs, Active Directory, endpoint security. Proficiency with Windows Server, Linux, Microsoft 365, Google Workspace; cloud knowledge (AWS/Azure/GCP a plus). Strong troubleshooting, communication, and security skills. Attributes: Integrity in handling sensitive data. Proactive problem prevention. Independent, process-driven, and well-documented approach.

Posted 3 days ago

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Domain->Network->Network Security Applications,Domain->Network->Network Security Protocols & Standards,Technology->Network-Load Balancer->F5 Preferred Skills: Domain->Network->Data networking WAN technologies Domain->Network->Network Security Applications Domain->Network->Network Security Firewall & Policies Technology->Network->CISCO technologies Technology->Network-LAN/WAN-Switches/Routers->Juniper-Network-LAN/WAN Technology->Network-Load Balancer->F5->Load balancer Technology->Network->Juniper

Posted 3 days ago

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0.0 - 2.0 years

0 - 1 Lacs

Panipat, Rohtak, Karnal

Hybrid

Knowledge of installation & troubleshooting of Windows 10, 11 Knowledge of Networking, Cabling Troubleshooting & Installation of Printer Comfortable with the Field support

Posted 3 weeks ago

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2.0 - 5.0 years

2 - 4 Lacs

Chennai

Work from Office

Role & responsibilities Hardware & Software Maintenance Install, configure, and troubleshoot desktops, laptops, printers, and other peripherals. • Daily Log & Inventory Management Maintain and update logs of IT assets, service calls, software licenses, and consumables. • Network and Connectivity Support Troubleshoot internet and LAN issues, perform basic networking tasks like LAN cable crimping, testing, and switch/router installation. • IT Peripherals & Accessories Management Maintain and issue IT peripherals (keyboard, mouse, USB devices) with inventory tracking. • Meeting & System Setup Provide tech setup and support during meetings, presentations, and system upgrades. • Coordination with Digital Strategy Team Assist with backups, storage support, and content transfer for digital campaigns. • Warranty, AMC & Vendor Coordination Monitor IT equipment warranties and AMC schedules, coordinate timely service and replacements. • IT Documentation Record configuration details, licensing data, update logs, and installation records regularly. Preferred candidate profile We are looking for a dedicated and technically skilled IT Executive to manage daily IT support, hardware/software maintenance, and coordinate IT needs across departments. The role also requires hands-on experience in basic networking tasks such as LAN crimping and cable testing to ensure robust connectivity and infrastructure support. Key Skills Required: • Strong knowledge in system and hardware troubleshooting • Basic Networking, Crimping, and LAN Cable Testing Skills • Familiar with MS Windows, Office, and basic IP configuration • Organized, responsive, and problem-solving mindset • Good coordination and communication abilities What We Offer: • Competitive salary • Professional growth opportunities • Friendly and supportive team culture How to Apply: Send your updated resume to hr@spacedraft.in with the subject line: Application for IT Executive SpaceDraft”

Posted 3 weeks ago

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0.0 - 3.0 years

1 - 3 Lacs

Pune, Nanded, Jalna

Work from Office

Role & responsibilities Assist in the setup, configuration, and troubleshooting of network hardware and software. Monitor network performance and ensure system availability and reliability. Support and administer firewall environments in line with IT security policies. Implement security tools, policies, and procedures in conjunction with the companys security team. Provide Level-1 support and troubleshooting to resolve network-related issues. Maintain documentation related to network configurations, operations, and maintenance. Collaborate with other IT staff to manage network and server resources. Stay updated with the latest networking technologies and trends. Note: This is onsite/ field job Perks and benefits PF, ESIC, Insurance, Mediclaim

Posted 4 weeks ago

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10.0 - 20.0 years

16 - 30 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Job Title: Network Security Engineer. Location: Remote.Our Ideal Candidate- • The Network Specialist: o Has expertise in designing, solutioning, implementing and operating modern software-defined WLAN, LAN, and WAN infrastructures from Cisco, Aruba and the likes. o Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements.o Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around routing and switching, software-defined network and WAN, wireless, typical of a large, modern enterprise network.o Further align the network to meet the Banks objectives through continuous developments, improvements and automation.• Preferably 8+ years of experience in network design and delivery of technology centric, customer-focused services.• Preferably 5+ years in collaborating, leading, or managing a team of like-minded individuals from diverse geographies in global scale projects, to achieve successful outcomes.• Diploma or bachelor’s degree in engineering, Computer Science/Information Technology, or its equivalent.• Preferably possess a valid Cisco Certified Internetwork Expert (CCIE) certification or its equivalent.• Must possess a Cisco Certified Network Professional (CCNP) certification or its equivalent.• Preferably with knowledge in AWS with design and management experience.• Must possess advanced knowledge in TCP/IP.• Working knowledge in WLAN, LAN, SD-LAN and NGFW technologies.• Deep understanding and working knowledge of common protocols, transports, and standards such as Internet, IPsec, QoS, BGP, OSPF, GRE and other transport technologies and protocols related to WAN and LAN.• Advanced understanding of Wireless technologies.• Fundamental understanding of DHCP, DNS and IPAM (DDI), proxy, WAF, CDN and DDOS concepts and platforms such as Infoblox, Zscaler, Akamai, Imperva, and the likes.• Coding skills such as Python will be advantageous.• Excellent technical leadership, troubleshooting, problem analysis, and outside-the-box thinking.• Strong sense of personal ownership and responsibility in accomplishing the organization’s goal. Exudes confidence, able to cope under pressure and will roll-up his/her sleeves to drive a project to success in a challenging environment. QUALIFICATIONS TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS EDUCATION BACHELOR’S DEGREE IN ENGINEERING, COMPUTER SCIENCE/INFORMATION TECHNOLOGY, OR ITS EQUIVALENTTRAINING WLAN, NETWORK, ROUTING AND SWITCHINGLICENSESMEMBERSHIPCERTIFICATIONS CISCO CERTIFIED NETWORK PROFESSIONAL (CCNP) CERTIFICATION OR ITS EQUIVALENTLANGUAGES ENGLISH

Posted 4 weeks ago

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7.0 - 12.0 years

7 - 12 Lacs

Pune, Maharashtra, India

On-site

As a Senior Network Operations Engineer, you will be responsible for overseeing the day-to-day operations of the Network Operations Engineers within the Technical Operations Centre during your shift. Ensuring efficient incident management, troubleshooting, and resolution of issues against defined SLAs and targets, whilst maintaining communication with internal teams, stakeholders and the Global Network Services Operations management team. How you will do it: Team Leadership: Lead, coach, and mentor the Network operations engineers to ensure high performance and productivity. Incident Management: Oversee the identification, resolution, and escalation of incidents related to network services in a timely manner. Monitoring & Reporting: Ensure constant monitoring of the companys global network infrastructure, using a variety of monitoring tools. Communication: Serve as the primary point of contact for escalations during the shift and ensure timely communication with management and affected teams. Documentation: Maintain and update incident reports, shift handovers, and troubleshooting documentation, ensuring knowledge transfer between shifts. Collaboration: Coordinate with other shifts, teams, and departments to address complex issues, plan maintenance activities, and support continuous service improvement. Compliance & Security: Ensure that all operations adhere to the companys compliance, security, and safety standards. Performance Monitoring: Track and report on key performance indicators (KPIs), identifying areas for improvement and developing action plans. Crisis Management: Lead the team through high-pressure situations such as major incidents, ensuring swift resolution and effective communication. Shift Handover: Conduct thorough handovers with other shift leaders to ensure continuity of service and issue tracking. What we look for: Required Education / Experience: Bachelor's degree in information technology, Computer Science, or a related field. Equivalent experience may be considered. 5+ years experience in network operations in a global enterprise with complex infrastructure Previous leadership or supervisory experience within a NOC or similar environment. Technical Skills: Strong Cisco Routing/Switching configuration/diagnostic experience Strong Firewall configuration/diagnostic experience: Cisco ASA, Fortinet, Palo Alto Experience with all Cisco LAN, WAN and WLAN technologies, VPN, load balancers, firewalls, DNS, DHCP, SNMP, etc. Understanding network features and protocols such as TCP/IP, BGP, DNS, etc Familiarity with network monitoring tools (e.g., Solarwinds). Certifications: CCNA, ITIL, or similar certifications are highly desirable. Soft Skills: Excellent problem-solving and critical thinking abilities. Strong communication and interpersonal skills, with the ability to manage diverse teams and handle escalations. Ability to work under pressure in high-stress environments.

Posted 1 month ago

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0.0 - 2.0 years

3 - 3 Lacs

Ahmedabad

Work from Office

Assist in network setup, maintenance, troubleshooting LAN/WAN,Active Directory, and servers. Must know networking basics, firewalls, system admin, and switch/router config. B.Sc./B.Tech in CS/IT required. CCNA/Network+ preferred. Provident fund Health insurance

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2.0 - 4.0 years

2 - 4 Lacs

Neemrana

Work from Office

Role & responsibilities LAN/WAN support Ticketing system, Monitoring tools Basic understanding of networks, LAN, WIFI, Subnets, WAN etc. Concept of VLAN, and Switching L2 Switch configuration, WIFI installation/configuration. Setting, configuration and support of AV ( Audi Visual ) devices, CCTV and conference room systems.

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1.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

The IT System Administrator who is responsible for managing and maintaining the company's IT systems and networks. The role involves ensuring the stability, security and efficient in operations of the information systems .

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1.0 - 3.0 years

3 - 5 Lacs

Tirupati

Work from Office

Desktop Engineer - Amara Hospital Desktop Engineer Diploma/BCA/BSc (IT/CS) Experience (Years) 1-3 Years Job Type Amara Hospital, Tirupati Required Skills: Desktop/Laptop/Printer Support Windows OS, Basic Networking (LAN/WAN, VPN) AD, Antivirus, Backup, Remote Tools Good Communication & Troubleshooting Fast Learner, Team Player

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6.0 - 10.0 years

5 - 6 Lacs

Sanand

Work from Office

We currently have multiple openings, at various levels, in our IT Support Executive team If you know someone who shares our values and beliefs, and has 6 to 10 years of relevant experience, this is their opportunity to join us. B.Tech.(Computer Engineering) Desktop Support,IT and Networking,LAN Administration,Network Support,Technical Support,Troubleshooting

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6.0 - 10.0 years

9 - 12 Lacs

Sanand

Work from Office

We currently have multiple openings, at various levels, in our IT Support Executive team If you know someone who shares our values and beliefs, and has 6 to 10 years of relevant experience, this is their opportunity to join us B Tech (Computer Engineering) Desktop Support,IT and Networking,LAN Administration,Network Support,Technical Support,Troubleshooting

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9.0 - 14.0 years

0 - 1 Lacs

Noida, Udaipur

Work from Office

Looking for a project manager/ Project lead having strong knowledge of low voltage systems (Fire Alarm,CCTV, Access Control, EPABX, Public address, LAN,BMS) with the ability to lead the projects and have skills to solve the technical faults at site. Required Candidate profile Having strong knowledge of low voltage systems(FireAlarm,CCTV,Access Control, EPABX, Public address,LAN,BMS) with the ability to lead the projects and have skills to solve the technical fault at site.

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0.0 - 5.0 years

1 - 2 Lacs

Noida

Work from Office

Responsibilities: Visit client sites to assess requirements Prepare cost estimates Install CCTV , biometric systems, and LAN wiring . Ensure timely completion and customer satisfaction. Maintain clear communication and service quality. Annual bonus

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3.0 - 4.0 years

5 - 6 Lacs

Gurugram

Work from Office

JD For VIP Support: - Good communication skills with Min of 3 to 4yrs of experience in Desktop Support Role Must have experience in handling VIP User issues either through remotely or interact personally and troubleshooting through diagnostic techniques and increase FCR Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365, AD etc. Knowledge on SCCM, Antivirus, Encryption Software Provides Level 3 support associated with the standard workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware. Must have worked in any IT ticketing tool and know about ticket priorities and SLA Focus on building good working relationships within the team and other Resolution Groups Knowledge on LAN, Network Monitoring, about VLAN, WLAN and knowledge on Network monitoring tool L1 knowledge on Routing & Switching Remain well versed in help desk policies, procedures, standards and documentation All High Severity Incidents are directly assigned to Level 2/Level 3 teams to minimize downtime. Experience working in Remote Support Tool, ITSM Ticketing Tool, Corporate Technology

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1.0 - 6.0 years

3 - 8 Lacs

Vadodara

Work from Office

Resident Service Engineer - Transit Electronics Limited SERVICE HAS TO BE A FORETHOUGHT, NOT AN AFTERTHOUGHT Resident Service Engineer Qualification Graduate, Hardware & networking, CCNA Certified / Course Completed Exp .- Minimum 1 years in Networking Job Location IOCL Gujarat Refinery, Vadodara Salary Range. 28 K to 32 K Domain Knowledge Practical knowledge Configuration of Network Switch, Workstation, Server & Storage Skills- Computer proficiency (MS office & basic networking), Mail drafting/ communication. Job Profile Maintenance of entire LAN network of CCTV System, Multiple Network switches, Fiber module, Servers, SAN Storage. Manage entire site with support team. Preparation & submission of Reports to IOCL. Job Category: Resident Service Engineer Job Type: Full Time Job Location: IOCL Gujarat Refinery Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

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3.0 - 5.0 years

4 - 5 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

LAN knowledge Operating systems PC proficiency

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3.0 - 5.0 years

4 - 5 Lacs

Mysuru

Work from Office

Good communication, Minimum experience in ITES/BPO - 3-5 Years, knowledge of network administration & installation of Firewall, ISMS standards & compliance, information analysis of computer hardware/software systems. Preferred CCNA/ CCNP certified

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10.0 - 15.0 years

35 - 40 Lacs

Mumbai

Work from Office

Core Responsibilities The Head of Software is responsible for leading the software development and Execution function, ensuring the delivery of high-quality, scalable, and innovative software solutions. This role oversees end-to-end product lifecycle management, fosters collaboration across departments, and aligns software strategy with Koerber Groups objectives. The role requires strong leadership, technical expertise, and business acumen to drive product enhancements, support sales efforts, and maintain strong customer relationships. Key Responsibilities: Product Enhancement & Development Own and drive the software product roadmap in line with company and customer needs. Lead continuous improvement through new feature development and technology upgrades. Ensure the use of agile methodologies for efficient and iterative development processes. Evaluate emerging technologies to improve product capabilities and performance. Sales Support Collaborate with the Sales team to understand customer requirements and support technical pre-sales activities. Provide solution presentations and demonstrations to prospective clients. Assist in crafting proposals and responding to RFQs with technically sound solutions. Ensure product documentation and sales tools are up to date and tailored to market needs. Customer Interactions Serve as a senior technical point of contact for key clients to ensure satisfaction and gather feedback for product improvements. Participate in client meetings, discovery sessions, and post-deployment reviews. Manage escalations and ensure timely resolution of customer issues. Foster long-term customer relationships to drive retention and upselling opportunities. Cross-Functional Team (CFT) Discussions Work closely with product management, engineering, support, operations and sales teams to ensure cohesive execution of projects. Lead cross-functional planning and strategy meetings to align technical goals with business objectives. Promote a culture of collaboration, accountability, and continuous learning across teams. Koerber Alignment Ensure software strategies and implementations are aligned with Koerber Groups technology standards and business goals. Participate in global initiatives and strategy meetings with Koerber Group stakeholders. Report on progress, risks, and alignment status to Koerber leadership. Collaborate with global counterparts to share best practices and integrate platforms where appropriate. Authorities Product Decisions: Authorized to define, prioritize, and approve the software product roadmap and feature enhancements within agreed budgets and timelines. Team Management: Authority to hire, manage, evaluate, and, if necessary, recommend termination of software development and support team members. Budget Control: Empowered to manage the software development budget, including resource allocation, tooling, and vendor contracts within approved limits. Project Execution: Approve project plans, schedules, and resource deployment for all software initiatives under software department. Essential qualifications Bachelors or masters degree in computer science, Engineering, or related field. 10+ years of experience in software development, with 5+ years in a leadership role. 5 years experience in software project management. Strong understanding of modern software architectures. Excellent communication and global stakeholder management skills. Experience working in or with global organizations, preferably within the Koerber ecosystem or similar. Preferred prior experience in Material handling Processes, industrial automation, and supply chain management. Technical Skills Knowledge of Database handling Oracle/SQL etc. Knowledge of any software languages like C#.Net, Angular, etc. Knowledge of GMP & 21 CFR compliance for Pharma would be an advantage Good Knowledge of IT Hardware, LAN Networking & IT Security Policies Experience in SAP/ERP Integrations methods.

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