52 Lan Networking Jobs - Page 2

Core Responsibilities The Head of Software is responsible for leading the software development and Execution function, ensuring the delivery of high-quality, scalable, and innovative software solutions. This role oversees end-to-end product lifecycle management, fosters collaboration across departments, and aligns software strategy with Koerber Groups objectives. The role requires strong leadership, technical expertise, and business acumen to drive product enhancements, support sales efforts, and maintain strong customer relationships. Key Responsibilities: Product Enhancement & Development Own and drive the software product roadmap in line with company and customer needs. Lead continuous improvement through new feature development and technology upgrades. Ensure the use of agile methodologies for efficient and iterative development processes. Evaluate emerging technologies to improve product capabilities and performance. Sales Support Collaborate with the Sales team to understand customer requirements and support technical pre-sales activities. Provide solution presentations and demonstrations to prospective clients. Assist in crafting proposals and responding to RFQs with technically sound solutions. Ensure product documentation and sales tools are up to date and tailored to market needs. Customer Interactions Serve as a senior technical point of contact for key clients to ensure satisfaction and gather feedback for product improvements. Participate in client meetings, discovery sessions, and post-deployment reviews. Manage escalations and ensure timely resolution of customer issues. Foster long-term customer relationships to drive retention and upselling opportunities. Cross-Functional Team (CFT) Discussions Work closely with product management, engineering, support, operations and sales teams to ensure cohesive execution of projects. Lead cross-functional planning and strategy meetings to align technical goals with business objectives. Promote a culture of collaboration, accountability, and continuous learning across teams. Koerber Alignment Ensure software strategies and implementations are aligned with Koerber Groups technology standards and business goals. Participate in global initiatives and strategy meetings with Koerber Group stakeholders. Report on progress, risks, and alignment status to Koerber leadership. Collaborate with global counterparts to share best practices and integrate platforms where appropriate. Authorities Product Decisions: Authorized to define, prioritize, and approve the software product roadmap and feature enhancements within agreed budgets and timelines. Team Management: Authority to hire, manage, evaluate, and, if necessary, recommend termination of software development and support team members. Budget Control: Empowered to manage the software development budget, including resource allocation, tooling, and vendor contracts within approved limits. Project Execution: Approve project plans, schedules, and resource deployment for all software initiatives under software department. Essential qualifications Bachelors or masters degree in computer science, Engineering, or related field. 10+ years of experience in software development, with 5+ years in a leadership role. 5 years experience in software project management. Strong understanding of modern software architectures. Excellent communication and global stakeholder management skills. Experience working in or with global organizations, preferably within the Koerber ecosystem or similar. Preferred prior experience in Material handling Processes, industrial automation, and supply chain management. Technical Skills Knowledge of Database handling Oracle/SQL etc. Knowledge of any software languages like C#.Net, Angular, etc. Knowledge of GMP & 21 CFR compliance for Pharma would be an advantage Good Knowledge of IT Hardware, LAN Networking & IT Security Policies Experience in SAP/ERP Integrations methods.

Purpose of this Role: This Job Role will be part of the Rajkot Site IT Team and will be responsible for Managing IT Infra Systems, Mfg. Systems Operations Technologies & OT-IT Integration. The purpose of this role is to Enhance IT Infrastructure & Engg IT skills to support plant operations on various existing systems and new projects including designing and maintaining large-scale IT infrastructure. This role will closely work with Site Cross functional teams and Drive Digital & Automation projects implementation across sites. The Responsibility also includes evaluation and upgradation of Existing IT Infra Systems and OT technologies (L1 & L2) for adequacy to meet Compliance requirements as per Industry best Practices & Regulatory Guidelines Job Description & Key Responsibilities: The ideal candidate shall have a proven track record of designing & maintaining Medium to Large scale IT infrastructure for manufacturing organizations. This role requires extensive knowledge and skills in Strategizing - Servers, networking, Information & Data security including Cyber security. Design, Implement, and maintain robust IT infrastructure solutions to support Manufacturing and R&D operations. Oversee the installation, configuration, and management of servers, ensuring optimal performance and reliability. Ensure all IT infrastructure complies with industry regulations and standards, particularly those relevant to the pharmaceutical sector. Shall Manage active and passive networking components, including switches, routers, firewalls, and cable systems. Maintain detailed documentation of IT infrastructure, configurations, and procedures. Implement and maintain information security measures, including cyber security protocols and privacy security standards, to protect sensitive data. Work closely with other IT teams and departments to ensure seamless integration and operation of IT systems. Diagnose and resolve technical issues related to IT infrastructure, providing timely support to minimize downtime. Familiarity with regulatory requirements and compliance standards in the pharmaceutical industry. Shall be Familiar in PLC/IPC Controls Systems for Manufacturing and QC Systems. Shall be able to understand Pharmaceutical Process Systems and their importance on Product Quality & Safety. Should be able to assess Systems gaps related to User Management, Data Backup, Hardware and Softwares (like Windows 8/7/XP) and recommend upgradation Strategies. Should be able to handle IT Budgets OPEX & Capex for projects. Technical & Preferred Skills: Proficiency in server management (Windows, Linux, etc.). Strong knowledge of active and passive networking (LAN/WAN, switches, routers, firewalls). Expertise in information security, cyber security, and privacy security. Knowledge in Pharmaceutical Manufacturing and Quality Process. Exposure on Various IT applications like SAP & other IT application Ability to work in a Cross Functional and Challenging Environment. Capable of Idea generation and Process Improvement Skills. Certifications such as CCNA, or equivalent are desirable. Knowledge of virtualization technologies (VMware, Hyper-V ..etc). Good Project management and exposure to Computerized Systems Validation. Desirable (if any): The ability to read, write and interpret Guidelines and Standards related to GxP systems, Computerized System Validation and Audit Responses. Very good capabilities and experience in people management and stakeholder management. Knowledge in Operational Excellence will be an advantage. Should have worked in a Medium to Large-Scale Pharmaceutical Manufacturing Industry Preferred Experience (Industry/therapy/function no. of years): Should have worked in a Pharmaceutical Manufacturing Industry during last 5 years.

Role & responsibilities 1) Routing OSPF, BGP, MPLS Implementation and trouble shoot 2) Switching - all layer-2 Switching protocols - Implementation and trouble shoot 3) VPN - L2vpn, L3VPN, VPLS, L2tp IPSEC and SSL - Implementation and trouble shoot 4) Security:- knowledge of Firewall of any Vendor, ACL - Implementation and trouble shoot 5) SD-WAN technology ( Basic/experience) - Implementation and trouble shoot 6) Knowledge about all TCP/UDP protocol suites - Implementation and trouble shoot 7) Multicasting - Implementation and trouble shoot 8) Experience in CISCO and HUAWEI router and Switches 9) Peering and CDN Cache server implementation - Implementation and trouble shoot Preferred candidate profile a) Troubleshooting problems pertaining to Performance Tuning, Network Management on routing and switching , traffic control & LAN/WAN protocol management. b) BGP peering establishment with upstream provider and traffic management. c) Traffic balancing between multi home BGP peering links by advertising prefixes accordingly. (Optional) d) Route optimisation in case any latency to internet as per customer requirements. (Optional) e) Load balancing OSPF traffic in between Backbone links. f) L2vpn circuit configuration and troubleshooting.

Knowledge of Database handling Oracle/SQL etc. Good Knowledge of IT Hardware, LAN Networking & IT Security Policies. Experience in SAP/ERP Integrations method. Good communication Skills. Required Candidate profile Experience in industrial automation, supply chain, or manufacturing systems. Experience in Material handling Processes in different industries. GMP & 21 CFR compliance would be an advantage.

Eviden is looking for L3 SDA SME Role to join our dynamic team and embark on a rewarding career journey Provide Level support for Service Desk Automation (SDA) Investigate escalations and troubleshoot issues Ensure SLA adherence and maintain technical documentation Coordinate upgrades and configuration changes

Dear candidates, We are looking for an IT executive to join our team. The ideal candidate will be responsible for managing and supporting our IT infrastructure, ensuring seamless operations of systems, networks, and user support services. Key Responsibilities: System Management Install, configure, and maintain computer hardware and software, including operating systems, applications, and network devices. Manage user accounts, permissions, and access rights. Monitor system performance and identify potential issues. Troubleshoot and resolve hardware and software problems. Network Administration: Manage and maintain network infrastructure, including routers, switches, firewalls, and other network devices. Troubleshoot network connectivity issues. Ensure network security and performance. Technical Support: Provide technical support to users, addressing their IT-related issues and questions. Document IT procedures and create user manuals. Regards, HR

Provide L1/L2 Support to End User & Senior Management Users.Exposure in Handling Videoconference devices with Zoom/Teams.LAN/WAN Administration, Servers/Firewall/Switches/Router Installation & configuration, Hardware/software installation Support. . Required Candidate profile Hands on experience in Network Monitoring tool.Handling Multiple location in terms of Network, Wireless, Internet lease line, PRI, NVR, CCTV, Door Access etc.Exposure in ServiceNow,Office 365, Azure.

1. Study of business processes 2. Organization structure of government departments 3. Preparation of As-Is Process maps 4. Identification and analysis of gaps and proposing To-Be processes for improved and efficient delivery of G2G, G2B and G2C services 5. Consultancy during any/all phases of the project on the following activities in simple/complex heterogeneous systems environments for large/medium/small projects leading to enablement of IT enabled service delivery (G2G/G2B/G2C) 6. Departments / organizations / institutions: 1) Design and architecture for Hardware/Software requirements 2) Server requirements (Compute, Storage, Virtualization, deployment etc.) 3) Performance improvements 4) Networking/LAN/WAN design 7. Preparation of Expression of Interest 8. (EoI)/Request For Proposal (RFP)/ Request 9. For Quote (RFQ) 10. Requirement gathering/ functional specifications/ implementation timelines/ defining levels/ payment terms/ contract finalization / costing model etc.) 11. Pre-bid meetings 12. Evaluation Qualification - (Technical/Financial) 13. Prepare and review of NDA, Agreements & Contracts, contract drafting & validation etc. 14. Knowledge of IT acts, IT certifications & related matters etc. 15. Assistance in business development 16. preparation of proposal /TL documents 17. Timely charging of timesheet 18. Training compliance .

TechnoValue Solutions Pvt Ltd is looking for a dedicated and proactive IT Support Engineer to join our growing team! If you have a passion for troubleshooting, system maintenance, and helping people resolve technical issues efficiently we want to hear from you. Key Responsibilities: Provide timely technical support for hardware/software/network issues Install, configure, and maintain desktops, printers, and IT infrastructure Monitor system performance and ensure security compliance Maintain IT inventory and documentation Coordinate with vendors for service and support What Were Looking For: Diploma/Degree in IT or related field Hands-on experience with Windows OS, MS Office, networking, and IT tools Strong communication and problem-solving skills Ability to multitask and prioritize effectively Note : Only Male Candidates Prefered !! Ready to apply? Send your CV to HR Sonica - technohr@technovalue.in or 8879773091 Lets build reliable systems together!

Minimum Required Skills as below 1+ years of technical experience in IT support and troubleshooting. Basic to intermediate knowledge of networking (LAN, WAN, IP configuration). Experience with system setup, hardware/software installation, and maintenance. Proficiency in Microsoft Excel and other essential Office tools. Ability to work independently.

Role Description This full-time remote role for a Senior Network Administrator involves overseeing and managing the company's network systems. Responsibilities include network administration, troubleshooting network-related issues, ensuring network security, performing system administration tasks, and providing technical support. The administrator will ensure the network infrastructure is robust, secure, and optimized for performance. Qualifications Minimum of 7+ years of experience in a Network Infrastructure role Strong skills in Network Administration and Network Security Proficiency in Troubleshooting and Technical Support Experience with System Administration Excellent problem-solving and analytical skills Ability to work independently and remotely Bachelor's degree in Computer Science, Information Technology, or related field Relevant certifications such as CCNA, CCNP, or equivalent are a plus

Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Installing and configuring software, hardware, and networks System administration - Set up, maintenance and monitoring various day-to-day Operations in Linux and Windows Network administration, IP configuration, subnet configuration, DNS, DHCP, working with switches/routers/firewalls VPN setup Assist in Infrastructure deployment work as well as work in setting up IT Infrastructure Responsible for Preventive & Breakdown maintenance. Handling helps desk requests for Hardware and Network. Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Preferred candidate profile 2+ years of relevant work experience in systems and network administration. Hands on working experience in setting up both Linux and Windows based environments. Strong system and network troubleshooting skills. Basic database administration skills are required.

Hello, We are looking for Technical Trainer to work with one of the Fortune - 500 American Multinational Company Based in Bangalore/ Mumbai. Required Competencies Possess a Bachelor's degree or Diploma in Computer Science, Information Systems, Electrical Engineering, Electronics Technology, or Computer Programming, or actively enrolled in a relevant program. 4 years of experience in A/V Integration, Help Desk, or Network Support will be highly advantageous. Proficient in network protocols (TCP/IP, DNS, DHCP, etc.). Experience with networking equipment (routers, switches, firewalls, etc.). Understanding of network security practices (firewalls, VPN, encryption) An advanced certificate in training and assessment is highly favorable. Required CCNA or Teams MS-700 certification. Ability to present technical information in an interesting and compelling manner. Willingness to adapt and learn new software and hardware technologies. Strong passion for helping others learn and a commitment to serving as a strong product advocate. Only Immediate/15 days notice candidates to apply on vishal.sharma@reynasolutions.com Regards, Sarita Nair

Hello, We are looking for Application Trainer to work with one of the Fortune - 500 American Multinational Company Based in Bangalore/ Mumbai. Required Competencies Network Support Cisco Certified Only Immediate/15 days notice candidates to apply on vishal.sharma@reynasolutions.com Regards, Sarita Nair

Responsibilities: * Manage data centers with expertise in Windows & Linux install/troubleshoot * Collaborate on LAN networking projects, ruter installations * Ensure server shifts run smoothly, basic Linux commands proficient

Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: The Systems Administrator plays an integral role in the deployment team. Assists in system architecture, design, integration, and development. The administrator assures systems are well-behaved and all system platform operating systems (Windows, AIX, UNIX, LINUX, etc.) remain current and secure. In addition, the administrator role ensures that upgrades and installations are well-rehearsed and documented prior to conducting official installations. The administrator is the key liaison who works closely with colleagues and customers to ensure systems in-house or deployed Nextfare suite products software, and peripherals are kept current and functional. This position works under general supervision and direction. This role requires an employee to work on a rotational basis (24/7) that includes night shifts and fixed weekend, including Saturday and Sunday shifts (12 hours a day or 12 hours evening/night during weekends) and the rest of the weekdays 9 hours, total of 40 hours a week. Such an employee would have 4 days working and 3 days weekly OFF Essential Job Duties and Responsibilities: Performs day-to-day system administration Monitors and manages system health checks, OSs, and system software. Assists the Network administrator as needed with LAN, WAN, and Internet. Manages and controls Software licenses. Maintains secure backend systems and LANs. Provides guidance and recommendations on all backend OS s. Provides Windows, UNIX, LINUX, AIX, and NT-based platforms. Installs and configures system backup/restore/failover software (NetBackup/Veritas/Legato, etc) and hardware. Conducts performance tuning; optimization of resource configuration - All platforms and LAN. Supports the configuration of Routers, Firewalls, and Load Balancers. Assists in the installation and configuration of databases. Assists in installing and configuring monitoring software such as Big Brother, etc. Applies the system OS and DB. patch sets Installs Oracle database software General Duties and Responsibilities: Comply with Cubic s Quality Management System Comply with Cubic Occupational Health, Safety, and Environment policies and procedures Comply with security in accordance with established policies and procedures of the organisation Comply with Cubic Human Resources Procedures Other duties as requested Minimum Job Requirements: Three-year/Four-year college degree in computer science, or a related technical field. Two years of systems administration experience. Knowledge and experience administering various Windows and UNIX Operating Systems. Extensive knowledge and experience in LAN network engineering - TCP/IP, internet. Must have extensive knowledge and experience with HP and Sun UNIX platforms, as well as experience implementing UNIX and LAN security measures (including firewalls). In-depth understanding of System Administration methodology and principles. Must be a self-motivator, good working knowledge of common programming languages (C/C++, Java, PERL, RUBY). The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. #LI-NB1 Worker Type: Employee

* It Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange) * Client-server, Peer To Peer Logical Networking With Windows 7 & 10 Related Work. * To Handle Troubleshooting, Lan & Wan Networks. Required Candidate profile •To Look After Troubleshooting, Desktop, Laptop & Workstation * Configuration/maintenance Of Cctv, Access Control System. * Configuration/maintenance Of Domain, Web Server & Firewall

Expertise in advanced networking protocols such as BGP, OSPF etc Proficiency in network technologies and protocols like TCP/IP, Ethernet, LAN, WAN, WLAN, DNS, DHCP, VLANs, VPNs, VoIP, MPLS, SDN network architecture, implementation

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge Switches and Routers Excellent problem solving and multitasking skills 2014 to 2024 batch can apply Male candidates

Role & responsibilities We are seeking an experienced Network Engineer to design, implement, manage, and support our global network infrastructure. This role will play a key part in ensuring high availability, performance, security, and scalability of enterprise network services. The ideal candidate is a hands-on, results-driven professional with deep expertise in networking technologies, strong problem-solving skills, and a collaborative mindset. Were looking for someone like that to help us deliver our Campus and Branch network strategy for LAN, WAN and Wireless services. As a Routing/Switching/W-Fi engineer, you will play a key role in the overall design, engineering and delivery of our Wired and Wireless network solutions across UBS. Day to day responsibilities will include: • Design, plan, establish, and optimize LAN, WAN, WLAN, and cloud-based network infrastructures • Support network engineering planning and optimization initiatives across on-prem and hybrid environments • Ability to troubleshoot issues using tools like Wireshark or similar • Work with application teams to develop software for wireless network onboarding • Evaluate and recommend network hardware and software solutions • Collaborate with DevOps, cybersecurity, and IT operations teams to support cross-functional initiatives • Ensure network documentation is accurate and up to date, including diagrams (Visio), policies, and standard operating procedures (internal NetWiki Tech Notes) • Provide tier 3/4 technical support In addition, you will be responsible for delivering improvements to existing solutions, enhancing overall system stability, reducing operational risk and delivering automated solutions where applicable. Your team You’ll be part of the global Network End User Network Agile Crew, covering work in both the Office and Wi-Fi POD teams. We are a relatively small team with big ambitions working in a fast- paced network engineering environment. Network Office and Wi-Fi PODs are responsible for the strategy and success of Wired and Wi-Fi networks deployed within UBS campus locations globally and deliver operational service assurance, stability, and reduction of operational risk. The role is predominately office based as the team are all located in one of the major engineering locations (Switzerland, London, New-York, Pune, Hyderabad, Hong-Kong, or Singapore). Your experience and skills • 5+ years of experience as a network architect/engineer in a large-scale enterprise or data centre environment • Good understanding of WAN technologies including SD-WAN, MPLS and Internet based services • Good understanding of QoS in a wireless and wired environment • Good understanding of certificate-based authentication • Good understanding of wireless roaming • Familiarity with IEEE 802.11 standards, 802.1x, RADIUS, EAP-TLS, MPSK, TCP/IP, QoS, DHCP, DNS, SNMP, BGP, OSPF, VLANs, ACLs • Minimum networking knowledge at JNCIA, CCNA/CCNP level or above • Working experience with Arista, Cisco, Juniper routing/switching platforms • Strong understanding of network security principles and best practices • A high-level understanding of automation tools (Chef, Puppet, Ansible) • Working knowledge of Scripting languages (Perl /Python, Terraform) • Working knowledge of Cloud based service offerings from (MS Azure, Amazon AWS) • Knowledge about ARUBA Wireless products (AOS8, ClearPass, Airwave) and/or Juniper MIST would be advantageous • Exposure to NAC (Network Access Control) systems like Cisco ISE, Forescout or Aruba ClearPass would be advantageous • Experience in the delivery of AAA solutions (Aruba ClearPass, Azure AD, SAML) would be advantageous • Working knowledge of Cisco Catalyst Centre (formerly known as Cisco DNA Centre) would be advantageous Soft Skills • Excellent problem-solving and analytical skills • Strong verbal and written communication • Ability to work independently and in a team-oriented environment • Imaginative and creative with emerging technologies • Fluent in English About us Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the background support. That's what we do. And we do it for private clients, institutions, and corporations around the world. UBS has approximately 100,000 employees in all major financial centres, in almost 900 offices and more than 50 countries. Do you want to be one of us? What we offer Together. That’s how we do things. We offer talented people around the world a supportive, stimulating and diverse working environment. We’ll value your passion and commitment. And reward your performance. Take the next step Are you truly collaborative? Succeeding at UBS means respecting, understanding, and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

Location: Bangalore Job Title Desktop Support - Haridwar Job Description Must Have knowledge & Experience Knowledge of LAN and WAN Systems First level Support to end users Escalation and resolution follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013 Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Understand Active directory Understand protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices Network end point testing Antivirus End point protection Should be able to configure and trouble-shoot business standard applications

Location: Mumbai (ITC - Mumbai Colaba) Job Title Desktop Support - Mumbai Colaba Job Description Must Have knowledge & Experience Knowledge of LAN and WAN Systems First level Support to end users Escalation and resolution follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013 Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Understand Active directory Understand protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices Network end point testing Antivirus End point protection Should be able to configure and trouble-shoot business standard applications

Install, configure, and maintain network devices. Manage fiber optic and Cat6 cabling, and troubleshoot LAN/WAN issues. Ensure network security, performance, and compliance while supporting end-users. This role requires travel.

Role & responsibilities Uphold headquarters information security policies while executing tasks under the guidance of local management Provide IT support for operational and production activities while ensuring compliance with local laws and the companys information security policies. Key responsibilities encompass the maintenance and administration of IT systems, enforcement of information security policies, and proactive support for the company's operational and production activities. Proficient in software and hardware installation, configuration, and troubleshooting Preferred candidate profile Experienced in network equipment and server maintenance and management; capable of managing virtualization platforms (Hyper-V, ESXi, KVM); responsible for executing backup strategies and conducting disaster recovery drills; skilled in IT asset management and the delivery of IT-related training programs. Good command of English communication skills is required for coordination with headquarters and participation in business trips.

Job Title: Technical Support Specialist Location: Bangalore / Chennai Department: IT / Customer Support Reports To: Technical Support Manager / IT Manager Job Type: Full-time Job Summary: We are seeking a detail-oriented and customer-focused Technical Support Specialist to join our team. You will be responsible for providing technical assistance, troubleshooting, and support to end-users for hardware, software, systems, and network-related issues. Key Responsibilities: Respond to customer queries in a timely and accurate manner via phone, email, chat, or ticketing system. Diagnose and troubleshoot hardware, software, and networking issues. Guide users through step-by-step solutions. Document issues and solutions for future reference in the knowledge base. Escalate complex issues to higher-level support or development teams. Maintain a high level of customer satisfaction through professional and effective communication. Test and evaluate new technologies and updates before deployment. Assist with system installations, upgrades, and configuration tasks when needed. Requirements: Any Graduate. Proven experience as a Technical Support Specialist, IT Support, or similar role. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with remote desktop applications and help desk software. Excellent problem-solving and communication skills. Ability to prioritize and manage multiple tasks effectively. Preferred Qualifications: Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL, etc. Experience with Windows, macOS, and Linux environments. Familiarity with basic networking. Knowledge of cloud platforms like AWS, Azure, or Google Cloud. Contact Point : Aditya : 9686682465 / 7760984460 / 9686454296 / 7259027295