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Narayana Health (NH)
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L2 Support Engineer - Oracle Finance

L2 Support Engineer - Oracle Finance

Narayana Health (NH)

3 - 6 years

5 - 8 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Oracle Financials ITIL L2 Support Oracle Receivables Oracle Support Oracle Payables Oracle General Ledger

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities : * Managing incident and support requests from units * Coordinate with support partner and internal team for request resolution * IT assistance and Communication to functional team member for managing day-to-day operational issues * Resolve L1/L2 support issues from end users * Contribute to roll-out of new implementation & enhancements Soft Skills * Ability to think technically and analytically is required * Effective and efficient written and oral communication with internal and external contacts is required. * Ability to work well with a team is required Areas of responsibility will include the following elements * L1 support for Oracle Fusion Financials (General Ledger, Accounts payables, Accounts Receivables, Fixed Assets) * Managing communication with end users * Testing & analysis for newer enhancements * Service delivery for any support/incident request Position Requirements/ Qualifications: * Bachelors degree in computer science, B. E/ B. Tech/MCA, MIS, or equivalent degree is required, although will consider experience and certifications in lieu of degree. B Com Grad with relevant technical support experience can also be considered. * At least 2+ years of Support experience in Oracle Fusion Financials preferably * Relevant technical certification like ITIL is preferred

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L2 Support Engineer - Oracle Finance