Jr Customer Service Executive - Cloud/Security Customer Service Ops

1 - 3 years

3 - 7 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Operational role working under direct supervision, responsible for daily customer service operations

Responsibilities

  • Maintain daily activities and routines
  • Ensure SLAs are met and proactively work to maintain service quality
  • Candidate must have the below technical exposure or a strong willingness to learn
  • Candidate should be available for 24x7 shifts, including weekends and weekdays
  • Candidates must be ready to adhere to a standard leave policy
  • Excellent communication skills and email etiquette are mandatory

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Tata Communications logo
Tata Communications

Telecommunications

Chennai

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