Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in pune
>
Koolatron India Pvt. Ltd.
>
Hiring Customer Support Executive (E-Commerce Domain)

Hiring Customer Support Executive (E-Commerce Domain)

Koolatron India Pvt. Ltd.

3 - 5 years

|

3 - 4 Lacs

Posted:17 hours ago| Platform:

Apply

Skills Required

customer support executive email support query handling escalations international process query resolution international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Manage and resolve customer queries via calls, emails, and chat.
Provide accurate information regarding products, orders, returns, and delivery.
Maintain high levels of customer satisfaction by ensuring timely and professional responses.
Coordinate with internal teams for escalations and issue resolutions.
Work effectively in a fast-paced e-commerce support environment.
Build and maintain strong customer relationships through positive communication.

Requirements:

34 years of experience in customer support within the
e-commerce domain
.
Strong communication and interpersonal skills (English fluency is a must).
Proven experience in handling customers across international markets (Canada/US/UK/Australia preferred).
Ability to work in a
3:00 PM – 1:00 AM IST shift
.
Problem-solving attitude with customer-first approach.

What We Offer:

Opportunity to work with a growing global e-commerce brand.

More Jobs at Koolatron India Pvt. Ltd.

Hiring Customer Support Executive (E-Commerce Domain)

pune

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Koolatron India Pvt. Ltd.

RecommendedJobs for You

Hiring Customer Support Executive (E-Commerce Domain)

Koolatron India Pvt. Ltd.

pune

E Commerce Exe (Handling Online Portals)Job in Big Co at Ahmedabad

Highrise Management

ahmedabad

Hiring Customer Support Executive (E-Commerce Domain)

Koolatron India Pvt. Ltd.

pune

E Commerce Executive

ghaziabad, delhi / ncr

E Commerce Executive

Marc Laboratories

lucknow

E-Commerce Manager

Dandelion Wish Gifting

hyderabad

Website / E commerce Executive - Patna

The Global Zone

patna

Executive Ecommerce Operations

aluva

E Commerce Executive

noida

E Commerce Executive

noida