1444 Query Resolution Jobs

As a Reconciliation Specialist at Socit Gnrale, your role will involve detailed reconciliation for Custody, TA, and Fund valuation. You will be responsible for reconciling cash and securities accounts on a daily basis. Your duties will include researching and resolving queries related to outstanding reconciliation items by collaborating with other departments and external parties. You will be expected to provide reports on reconciliation items with detailed analysis of outstanding items. Regular communication with on-site partners will be essential for clarification purposes. Ensuring adherence to defined procedures, time schedules, and quality standards will be a key part of your responsibi...

As the Customer Service Lead at NJ Capital, your primary role will be to set up and oversee the customer service function. This will involve transitioning the customer service setup from a group company to NJ Capital. You will need to study the current products and customer service requirements to design a system that can effectively handle the CCQRP (Customer Complaint and Query Resolution Process). Additionally, you will be responsible for utilizing Artificial Intelligence to automate customer service, with a strong emphasis on AI-powered Chatbots. Your key responsibilities will include resolving queries and complaints within a specified timeline, as well as identifying opportunities for c...

ob Description Customer Support Lead About Us: Enkel is not just revolutionizing accounting services; we're architecting the future of tech-driven financial solutions. Committed to transforming organizations, we deliver top-tier, cloud-based accounting services to over 300 Canadian businesses and not-for-profit organizations. Our mission is to empower clients with cutting-edge accounting solutions, propelling them toward excellence. Enkel is a Canadian company with offices in Canada and India, specializing in Financial Operations solutions with a strong focus on finance, accounting, and operational efficiency. Our core team brings expertise from the finance, outsourcing, and corporate sector...

To manage accurate posting of client cash received in bank into client s accounts. Extremely Client focused, strong communicator, resilient and determined individual who can be self-motivated, and team oriented to achieving individual and team targets set by the Credit Manager What you'll be doing: Responsible for correct posting of all daily receipts received in bank into client s accounts on daily basis. Process high volumes of payments accurately and timely (same day received). Investigate misapplied payments to correct and ensure proper allocation. Responsible for processing refund requests. Handled write offs for invoices Bank research, deposits and transferring ACH payment files. Resol...

Roles Responsibilities Designing and managing KPIs for PAN IndiaDesign and drive strategy to increase premium, market share and drive productivity via channel managers and business team Timely tracking the sales performance through various organizational metrics and MIS to ensure business efficiency and adherence to quality and compliance Handling escalations by resolving queries raised by partners and customers and ensuring a prompt responseAssist and train business team for new and existing products or process through periodical training interventions Engage and coordinate with various cross functional teams for seamless service deliveries to meet business requirementLaunch monthly channel...

Min 6 months of international voice exp Location - Hadapsar (Pune) CTC - UPTO 6.0 LPA Only graduates / UG Notice Period: Immediate Joiners Only Night Shifts Both Way Cab Work Mode: Work from Office Contact - Divyanshi (8905115503) Perks and benefits Both Ways Cab INCENTIVES : upto 8000 monthly

Key Responsibilities: Manage and respond to client queries /complaints received via email in a professional and timely manner Speak to customer wherever required to understand the issue and provide timely resolution. Provide accurate information related to trading accounts, demat, transactions, settlements, and other brokerage-related services. Coordinate with internal teams (operations, compliance, IT, trading desk) to resolve client issues effectively. Identify customers needs, clarify information, research every issue and provide solutions or alternate options Ensure adherence to regulatory and company policies in all client communications. Build sustainable relationships and engage custo...

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply Contact HR: Name: HR Mayuresh Mobile: 9822643973

WBO:CCPH Team INTERNAL USAGE No of Vacancies Reports to Senior Manager / AVP Is a Team leader Y/N Team Size Grade Officer/Assistant Manager /Deputy Manager Business Corporate Center Department Wholesale Banking Operations Sub - Department Transaction Banking Operations Location Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) About Role CCPH Team is responsible for ...

Good communication skills, negotiation skills and coordination skills. Understanding/Knowledge of affordable loan products preferable Micro LAP, Small ticket LAP, Affordable LAP Etc. Identify potential customers in the micro and small business sector who require loans against their property. Actively pursue new business opportunities and customer leads to drive loan disbursements. Ensure excellent customer service which includes query resolution of the customer, completion of the task within the given TAT, after sales service, complaint handling and customer retention.

Urgent Walk-in Interview Alert: From 01st Oct - 3rd Oct Tech Mahindra is hiring for Customer Support Executive Experience: 0 months & above any customer support with excellent communication skills English & Hindi Salary: 2.4 lpa to 2.7 lpa Working days : 5 days (2 Rotational Week off) Shifts: Day/Evening Education: Any Graduation Languages Required: Excellent communication in Hindi &English Post Manager round Selection : Versant test ( should get score of level 5 ) Notice Period: Immediate joiners are preferred Interview timings: 09:30Am to 02:00 Pm(Monday to Friday) Work Location: Hyderabad Walk-in/Work location: Pranavas one Group Commercial office Space 6-5-654,Punjagutta Rd, Raj Bhavan Q...

Must to have exp. in spare admin for answer the customer question and provide internal coordination. Monitor Payments. Handle financial and administration quotation & Order.

As a Query Analyst - Japanese at ALTEN India, you will leverage your strong Japanese language proficiency and engineering foundation in a global environment to support international stakeholders. Your focus will be on technical documentation and query resolution. Key Responsibilities: - Translate technical documentation, customer communications, and support content between English and Japanese - Act as a key language expert within the Help Desk team to facilitate smooth communication with Japanese-speaking stakeholders - Analyze and resolve incoming queries and tickets within defined Service Level Agreements (SLAs) - Interpret engineering drawings, 3D models (DMUs), EBOM, SBOM, and other tec...

Key Responsibilities: Absenteeism Calling: Interact with students/Parents who are absent for consecutive classes / maintain low attendance, addressing their queries, concerns, and issues with professionalism and empathy. Query Resolution: Respond to student inquiries, ensuring prompt and accurate resolution of their queries. Standard Operating Procedures: Follow established standard operating procedures (SOPs) to ensure consistency in service delivery and maintain the highest quality of support. Communication: Communicate effectively with students, faculty, and staff, maintaining a high level of English proficiency in both written and spoken communication. Feedback Handling: Gather and provi...

Handle post-sales communication and documentation. Resolve customer issues. Update CRM records. Coordinate with accounts and banks. Support CRM Head. 5+ years in real estate CRM Proficient in MS Office & CRM software. Knowledge of real estate process

Hello Jobseekers, Greetings from Shining Stars!! Are you ready to kickstart an exciting career with a dynamic multinational BPO in Kolkata? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! Location: Kolkata(Salt lake) Profile: Customer Service Executive Working days: 6 Desired Candidate Profile UG/Fresher/Experience all are eligible. Strong convincing power, target achievement, lead generation abilities. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle...

About Us: Join the Force Behind India's Next Global Powerhouse At High Street Essentials Pvt. Ltd., we dont just design clothes. We rewrite what it means to be Indianglobally. From launching Indya and Faballey, brands that have shattered conventions and redefined modernmIndian fashion, to building a borderless platform serving customers in 200+ countries, our ambition is simple: take India to the world without compromise. But were not stopping there. Backed by visionaries at Elevation Capital, India Quotient, GMR, Incred, and Cyient, and covered by Forbes, Fortune, Elle, HT, TOI, and more, were scaling into wedding wear, packaged food, Ayurveda, and essential lifestyle services. Were buildin...

Roles Responsibilities Designing and managing KPIs for PAN India Design and drive strategy to increase premium, market share and drive productivity via channel managers and business team Timely tracking the sales performance through various organizational metrics and MIS to ensure business efficiency and adherence to quality and compliance Handling escalations by resolving queries raised by partners and customers and ensuring a prompt response Assist and train business team for new and existing products or process through periodical training interventions Engage and coordinate with various cross functional teams for seamless service deliveries to meet business requirement Launch monthly chan...

Were Hiring Customer Support Executive Position: Customer Support Executive Salary: 10,000 - 12,000 (Based on experience) Location: Pandey Complex, Anna Market, Keshav Nagar, Lucknow Requirements: 1–2 years of experience in customer support / client handling Good communication skills (Hindi & English preferred) Basic computer knowledge & ability to manage calls/emails Problem-solving attitude & patience in handling queries Responsibilities: Handle inbound & outbound customer calls Respond to customer queries via calls, chat & email Assist clients with information & support Maintain proper records of customer interactions If you have the skills and passion to assist customers, we want you on ...

Customer Care Executive should handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions by following communication procedures, guidelines & policies Required Candidate profile Must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing Information and Multi-tasking.

Acts as the owner of the job file and has responsibility for creating and updating of shipping documents and Customer Invoices in the system Owns all SCM Operations activities under file management for thecustomers under purview Key Activities include:All file management activities post booking Documentation System Updates Operational finance Proactive communication with customer service in case of exceptions Supporting Customer Service in customer query resolution and exception handling.

Dear Candidates, We are hiring Female Customer Service Executive(International Process) in Noida Immediate joiner preferred Salary upto 23k - 35k 5 days working Location : Sec 62 Noida US shift Job Description Excellent Communication skills Candidate must have experience in international process Interested Candidates call directly Ruchika @9650997623

JOB SUMMARY AND RESPONSIBILITIES WILL INCLUDE: Detail-oriented Bank Liasioning with 2 to 3 years of experience in different internal stakeholders support and operational coordination. Skilled in facilitating smooth communication, resolving queries, and ensuring compliance with banking policies. Proven ability to manage document flow, track project progress, and assist in maintaining strong banking relationships to support the companys strategic objective Banking Management including KYC requirements: Manage banking relationships, able to resolve issues and queries independently (Bank liasioning) KYC requirements for new and existing facilities, Processing UNFs in coordination with banks, loc...

As a part of this role, you will be responsible for the following: - Conducting Statutory & Tax Audits for firms, companies, and individuals - Preparing and submitting Income Tax Returns and Tax Audit Reports - Managing GST Returns, GST Audit, and ensuring compliance with related regulations - Performing routine bookkeeping tasks and finalizing accounts for clients - Assisting in addressing Income Tax & GST notices - Maintaining organized working papers and documentation - Collaborating with clients to gather necessary data and resolve queries efficiently In addition to the Key Responsibilities mentioned above, no additional details about the company were provided in the job description.,

We are hiring a proactive, detail-oriented Customer Service & Operations Coordinator to support our print-on-demand production and global order fulfillment. This is a hybrid role that sits at the intersection of customer communication, production coordination, shipment tracking, and real-time reporting. Youll be the go-to person for order flow visibilityfrom the moment an order is received to when its printed, packed, and delivered. Role & responsibilities: Customer Support Respond to order-related queries via email, chat, and phone, in fluent English Manage customer expectations around delivery timelines, product options, and returns Proactively follow up on delayed orders, address mismatch...