Business Development Coordinator

Responsibilities

• To make outgoing calls to the students and agents to obtain the status with regards to visa appointments, missing application documents, tuition fee and visa outcome details.
• Coordinating with the Admissions Department for obtaining students’ application status and ensuring all the urgent cases are answered / executed in time.
• Managing the Application Support Team mailboxes in a professional manner so that all queries are handled on time every time.
• Preparing and circulating the reports to all stakeholders including but not limited to Agents and Business Developers.
• The candidate may be required to undertake different or additional duties in line with business requirements at the request of their line manager.
• There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Requirements

To be successful in the Business Developer Coordinator role, an individual must be committed to developing, maintaining and demonstrating the following:

Education and Experience

• A bachelor’s degree in any stream and a relevant work experience of 3-4 years.
• Experience with Salesforce – Desired but not mandatory.
• Proficiency in Microsoft Office – Word, Excel, PowerPoint.

Competencies

• Fluent in English with a pleasant voice personality.
• A positive attitude and customer focused approach.
• Ability to act with tact, good judgment, and discretion.
• Must be deadline driven and goal oriented.
• Proven self-starter and problem solver.
• Superior organizational skills and ability to multi-task.
• Excellent interpersonal, oral, and written communication skills, ability to effectively communicate and interact with all individuals with integrity, empathy and sincerity.
• Ability to use own initiative and pay close attention to detail.
• Excellent organizational and time management skills including ability to cope with competing demands and to prioritize tasks.
• Capable of working independently and thriving with autonomy.
• Ability to always maintain professional standards and behavior.