Job Information Number of Positions 1 Date Opened 05/05/2025 Job Type Full time Industry IT Services City Kolkata State/Province West Bengal Country India Zip/Postal Code 700010 Job Description Location: South, India Experience: Minimum 10+ years in Sales/Business Development in cloud services, managed services, or a related IT solutions environment Company Overview: A dynamic and fast-growing company specializing in AWS Managed Services, primarily serving the SMB market but eager to scale into larger enterprise transformations. We’re seeking an accomplished and goal-driven Zonal Sales Manager to drive regional growth, build strategic customer relationships, and lead our regional sales team in delivering high CSAT, new customer acquisition, and business expansion across the region. Key Responsibilities: Regional Sales Ownership: Own and achieve zonal sales targets, taking accountability for revenue, customer acquisition, and CSAT for the assigned region. o Align closely with OEM Sales team o Generate Funnel o Track all regional opportunity and drive towards closure o Accelerate programs which are launched from time to time o New Logo acquisition o Retain all current customer and Increase wallet share o Maintain healthy bottom-line o Own strategic accounts end to end Team Leadership: Lead, mentor, and develop a high-performance sales team, driving engagement, accountability, and success in a customer-focused environment. o Own Team numbers o Track and mentor team o Drive team number and help achieve goals Customer Satisfaction (CSAT): Ensure high customer satisfaction, promoting service adoption, value delivery, and relationship building to enhance overall customer experiences. o Be the customer Voice o Identify issues proactively and engage o Drive CSAT from Customer inside the various teams o Engage all stakeholders to achieve customer satisfaction New Customer Acquisition: Identify, engage, and acquire new customers, especially in the enterprise and transformational services sector, to expand the company’s customer base. Regional OEM engagement o Work closely with strategic OEM ( like AWS) and align with their team o Work proactively to have great relationship with them o Work on meeting goals defined by OEM o Align and exchange numbers for reciprocal success Market Expansion Strategy: Develop strategies to scale services to larger enterprise customers, moving beyond SMB clients while maintaining a strong focus on AWS Reselling and Managed Services. Customer Engagement & Retention: Foster strong, strategic relationships with existing customers, maximizing opportunities for renewals, upselling, and cross-selling of additional services. Reporting & Analysis: Track regional performance metrics, providing regular progress reports and insights to leadership on achievements, challenges, and regional market trends. Collaboration: Work closely with internal teams (technical, support, marketing) to ensure seamless service delivery and to develop regional strategies for growth. Requirements Qualifications & Experience: Experience: 10+ years in a sales or business development role in IT, cloud services, managed services, or similar domains, with a track record of driving regional sales and customer satisfaction. Domain Knowledge: Familiarity with AWS services(ideally), cloud solutions, and managed services, with a keen understanding of the needs and opportunities within the SMB and enterprise markets. Leadership Skills: Proven experience in leading a regional sales team, with strong people management skills, strategic thinking, and an ability to motivate teams to meet and exceed targets. Customer-Oriented: Demonstrated ability to drive high CSAT scores through customer-focused sales approaches and effective customer engagement strategies. Analytical Mindset: Ability to analyze regional performance metrics, draw insights, and make data-driven decisions to enhance performance and customer satisfaction. Key Metrics for Success: Achievement of sales targets and revenue growth within the zone. Team performance and productivity. Customer satisfaction and retention rates. Effective market penetration and brand visibility.

Job Description Job Title: Business Development Manager Company Overview We are a fastest growing partner to the worlds major cloud provider, AWS Workmates is looking for a passionate and customer obsessed Business Development Manager You will help define new customer experiences for our customers Youll work with smart people across our industry specialist organizations, and technology groups to help our customers get the most out of AWS in their cloud journey, Choosing Workmates and the AWS Practice will take your AWS experience and skills to the next level and allow you to work in an innovative and collaborative environment At Workmates, you can lead the worlds AWS growing partner on the path to native cloud transformation and help us on the leading edge of cloud, Choose Workmates and make delivering innovative work part of your extraordinary career At Workmates, we believe that people manpower are our biggest assets Let's bring-in a best in class cloud native operations together Come join our mission of building innovations across Cloud Management, Media, DevOps, Automation, IoT, Security, and more Be a part of it where independence and ownership are respected so you can be you, Experience Requirement: 6 to 8 years Location: As per requirement CTC Offer: As per industry standards Responsibilities and Duties Will be responsible for sales of AWS Cloud Services, Cyber Security Services & Workmates Applications Services portfolio for the region Should have good understanding of cloud infrastructure and should able to understand the customer requirement Should have ability of to take discussions on cloud aspects with customer and articulate cloud offerings Should be able to coordinate with technical team and present Workmates solutions Meet existing customers to unearth cloud opportunities and also meet new customers to generate leads & close the deals Develop long term strategic relationship with CXOs in key accounts, conducting demos of AWS solutions, understanding and contributing to presales SOW/documentation Avoid dependence on presales for first level calls Coordinate with AWS regional field sales team to jointly take up prospect or customer meetings Work closely with regional AWS/TM partner managers to source leads, market intelligence and get opportunities/deals Participate in regional cloud events / trade shows Aggressive attitude and driven by sales numbers Achieving sales target & implementing sales promotional strategies of that particular region Ensure customer satisfaction Ensure In time / prompt collection & renewals Should have leadership skill to be a team player and have a leadership behavior Being able to work independently, build relationship and respond quickly Need experience on direct sales, key account management Should be fast learner and passionate about sales Should be self-motivated with a results driven approach Requirements Qualifications Bachelor's degree in Business Administration, Marketing, or a related field (Masters degree/MBA preferred), Experience of 6+ years in sales leadership, with a strong track record of meeting or exceeding targets, Strong negotiation, communication, and interpersonal skills, Familiar with Cloud services (AWS ) Key Requirements Leadership Skill Organizational Skill Communication Skill Negotiation Skill Knowledge of AWS cloud platform