About Us We are a U.S.-based company that partners with organizations relying on Worklio , a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth experience for our partners by helping with onboarding, payroll processing, tax issues, and general platform guidance. Role Overview As a Payroll and Customer Support Representative , you will serve as a key contact for our partners, assisting them with platform-related questions and U.S. payroll issues. You’ll be responsible for resolving support tickets, guiding users through complex tasks, and escalating technical issues to our DevOps team when needed. Key Responsibilities Respond to partner support tickets related to: Payroll processing U.S. tax filings Onboarding and offboarding Employee documents (W-2s, W-4s, I-9s) General Worklio platform use Troubleshoot issues, resolve inquiries, and escalate to DevOps if necessary Ensure compliance with U.S. payroll and employment regulations Clearly document issues, resolutions, and follow-up steps in the ticketing system Support new partner onboarding and setup processes Stay informed about updates to U.S. tax and payroll laws ✅ Requirements CPP or SHRM certification 5+ years of experience in U.S. payroll operations or support Knowledge of U.S. payroll tax regulations (federal, state, local) Excellent English communication skills (written and verbal) Ability to work night shifts (U.S. hours) Strong troubleshooting and documentation skills Nice to Have Experience with Worklio or similar HRIS/payroll platforms (e.g., ADP, Gusto, Paychex) Familiarity with tools like Zendesk, Jira, Slack Experience supporting SaaS or PEO platforms What We Offer Competitive USD-based salary Remote work flexibility Training on our platform and systems A growing, supportive global team Long-term career potential in HR/payroll tech Show more Show less

Product Manager (Payroll/HR/Fintech Positions) Remote - Chennai, TN India About Worklio Worklio is an industry-leading provider of Payroll, HR, Benefits, and Compliance solutions for the U.S. market. Our technology empowers companies to streamline operations and stay compliant while focusing on what they do best: running their businesses. We are expanding our Product Management team and seeking talented Product Managers to join our growing organization. Due to internal promotion and team growth, we have openings for multiple Product Manager positions across product verticals. If you are passionate about product development, detail-driven, and have experience in Payroll, HR, Accounting, Benefits, or Fintech systems, we want to hear from you! Role Summary As a Product Manager at Worklio, you will drive the success of our product portfolio, focusing primarily on Payroll, HR, Benefits, and Financial Technology solutions tailored to the U.S. market. You will work cross-functionally with engineering, design, compliance, and customer success teams to translate complex business requirements into intuitive, high-impact product features. We are especially interested in candidates who bring domain expertise in payroll compliance, employee benefits, general ledger integrations, or broader Fintech-related systems such as money movement, tax calculations, or payment processing. Key Responsibilities Lead product discovery, analysis, and requirement gathering across Payroll, HR, Benefits, and Fintech features. Create and maintain product specifications, wireframes (Figma), user stories, and detailed documentation. Manage the full development lifecycle, from idea conception through release and support. Oversee development work in Microsoft DevOps (VSTS) and track progress in MS Project. Develop and maintain testing plans, use cases, QA documentation, and release materials. Deliver internal training sessions, stakeholder presentations, and demo videos. Support product releases, including coordinating night shift support when needed. Act as liaison with partners, clients, and internal stakeholders on feature communication. Prioritize and manage the product backlog using FeatureBase and agile best practices. Stay up-to-date with U.S. regulatory changes, industry trends, and market needs in Payroll and Fintech. Preferred Skills and Experience 3+ years of Product Management experience in a SaaS environment. Expertise in one or more of the following: Payroll and Compliance Systems Human Resource Information Systems (HRIS) Employee Benefits Administration Fintech (e.g., payments, tax processing, financial integrations) Accounting or General Ledger integrations Strong technical aptitude with the ability to communicate effectively between business and engineering teams. Experience using Figma, Azure DevOps, and agile project management tools. Excellent written and verbal communication and presentation skills. Knowledge of U.S. regulatory standards for payroll, HR, or financial data is a plus. Ability to work across time zones and coordinate with global teams. Technologies We Use Back-End: C#, REST APIs, .NET 6+ Front-End: Vue.js Tools & Platforms: Azure DevOps (VSTS), Git, Visual Studio 2022, Azure Portal, Office 365 Design & Documentation: Figma, MS Project, FeatureBase What We Offer Competitive salary and performance-based bonuses. Professional development opportunities across Payroll, HR, Benefits, and Fintech domains. Structured onboarding, cross-training, and global collaboration. Exposure to complex regulatory systems and enterprise-grade architecture. Remote/hybrid flexibility depending on location and role. Worklio Is Especially Interested In Candidates With U.S. Payroll or HRIS platform experience. Benefits experience including Health, Retirement, and Supplemental plans. Fintech or financial systems knowledge (e.g., tax engines, pay disbursement, integrations). Accounting/GL integration familiarity. Global mindset and comfort working with multicultural, remote teams. Ready to shape the future of Payroll and HR Technology? Apply today and join Worklio s growing product team!

Senior C# Developer (MSSQL - Data Conversions & Onboarding Automation) Remote - Chennai, TN India About Worklio Worklio is a fast-growing SaaS company delivering modern payroll, HR, and benefits platforms tailored to the U.S. market. We power white-label and embedded payroll solutions used by SMBs, PEOs, and HR platforms. As we scale globally, were expanding our development team in Chennai to drive forward key automation and data integration initiatives. Role Summary We are seeking a Senior C# Developer with strong Microsoft SQL Server skills to take ownership of data-driven processes that are critical to client onboarding. Your primary responsibilities will include data conversions, bulk imports , and developing automation features that streamline client onboarding and payroll system setup. Experience or familiarity with U.S. payroll concepts is a significant advantage. Key Responsibilities Build and maintain backend tools in C# (.NET 6/7/8) for automated client onboarding , including data mapping and validation Design and implement processes for converting and importing payroll, HR, and employee data from third-party systems into Worklio s platform Collaborate with implementation and support teams to understand client data structures and design flexible import workflows Develop and optimize SQL Server scripts, stored procedures, and integration jobs for handling large data sets Ensure the accuracy and integrity of imported data through validation logic and automated exception handling Contribute to the architecture and evolution of our onboarding pipeline and internal tooling Document processes and provide input to improve efficiency and standardization of onboarding projects Required Qualifications 5+ years of experience with C#/.NET backend development Strong experience with Microsoft SQL Server (complex queries, stored procedures, data normalization) Experience with ETL , data transformations, or data migration projects Solid understanding of data modeling and systems integration Familiarity with JSON, CSV, Excel imports and related parsing techniques Strong debugging and problem-solving skills Ability to work with remote teams and communicate effectively in English Preferred Qualifications Experience with U.S. payroll systems , HRIS, or benefits platforms Exposure to Azure , Entity Framework , or data APIs Experience automating onboarding or customer provisioning in a SaaS product Knowledge of data validation frameworks or tooling

Software QA Tester Remote - Chennai, TN India Location: Chennai (hybrid option available) Contract type: Full-time contractor We are looking for an experienced QA tester! Are you a passionate tester who is not afraid of automation, and finding bugs is a challenge for you? Join our team and help us ensure the quality of our applications! What will you do? Design and implement automated tests (UI, API, integration tests) Create and maintain test scenarios and scripts Collaborate with the development team to improve code quality Analyze issues and propose solutions Work with tools like Selenium and Power Automate Integrate tests within CI/CD pipelines Work with Azure, DevOps, and Teams What do we expect? - 3 -5 years of experience in QA and automated testing - Knowledge of at least one programming language ( C#, TypeScript , Python , JavaScript... ) - Experience with test automation frameworks ( Selenium, Cypress, JUnit ) - Knowledge of CI/CD tools ( Azure DevOps, Github ) - Experience with API testing ( Postman, RestAssured... ) - Analytical thinking and attention to detail - Big advantage: knowledge of US Payroll, and/or Taxes - English language at a communicative level What do we offer? - Opportunity to work on Payroll solutions for the US market - Work with modern technologies - Hybrid or remote work model - Career growth and learning opportunities - Flexible working hours

Job Title: Payroll and Customer Support Representative (CPP/SHRM) Chennai, TN India About Us We are a U.S.-based company that partners with organizations relying on Worklio , a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth experience for our partners by helping with onboarding, payroll processing, tax issues, and general platform guidance. Role Overview As a Payroll and Customer Support Representative , you will serve as a key contact for our partners, assisting them with platform-related questions and U.S. payroll issues. You ll be responsible for resolving support tickets, guiding users through complex tasks, and escalating technical issues to our DevOps team when needed. Key Responsibilities Respond to partner support tickets related to: Payroll processing U.S. tax filings Onboarding and offboarding Employee documents (W-2s, W-4s, I-9s) General Worklio platform use Troubleshoot issues, resolve inquiries, and escalate to DevOps if necessary Ensure compliance with U.S. payroll and employment regulations Clearly document issues, resolutions, and follow-up steps in the ticketing system Support new partner onboarding and setup processes Stay informed about updates to U.S. tax and payroll laws Requirements CPP or SHRM certification 5+ years of experience in U.S. payroll operations or support Knowledge of U.S. payroll tax regulations (federal, state, local) Excellent English communication skills (written and verbal) Ability to work night shifts (U.S. hours) Strong troubleshooting and documentation skills Nice to Have Experience with Worklio or similar HRIS/payroll platforms (e.g., ADP, Gusto, Paychex) Familiarity with tools like Zendesk , Jira , Slack Experience supporting SaaS or PEO platforms What We Offer Competitive USD-based salary Remote work flexibility Training on our platform and systems A growing, supportive global team Long-term career potential in HR/payroll tech