Wondr Diamonds

Proficiency in overseeing the entire order process from initiation to fulfilment. Ability to track inventory levels to ensure timely order fulfilment and prevent stock-outs. Experience with Customer Relationship Management (CRM) software to manage customer orders and inquiries effectively. Effective communication with customer's and internal teams to ensure smooth order processing. Managing multiple orders simultaneously and prioritising based on urgency and customer requirements. Capacity to identify and resolve issues related to orders, such as delays, discrepancies, or product availability Experience: Previous experience in supply chain will be added advantage Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9786655510

Proficiency in overseeing the entire order process from initiation to fulfilment. Ability to track inventory levels to ensure timely order fulfilment and prevent stock-outs. Experience with Customer Relationship Management (CRM) software to manage customer orders and inquiries effectively. Effective communication with customer's and internal teams to ensure smooth order processing. Managing multiple orders simultaneously and prioritising based on urgency and customer requirements. Capacity to identify and resolve issues related to orders, such as delays, discrepancies, or product availability Experience: Previous experience in supply chain will be added advantage Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9786655510

Job Summary: We are seeking a highly experienced and detail-oriented Senior Accountant with a minimum of 6 years of professional accounting experience. The ideal candidate will be responsible for managing and overseeing the daily operations of the accounting department, preparing financial reports, ensuring compliance with accounting standards and regulations, and supporting strategic financial planning. Key Responsibilities: Prepare and analyze financial statements in accordance with GAAP/IFRS. Manage month-end and year-end close processes. Oversee accounts payable, accounts receivable, general ledger, and bank reconciliations. Maintain and reconcile balance sheet and income statement accounts. Coordinate and support internal and external audits. Prepare tax filings and ensure compliance with tax regulations. Assist in budget preparation and financial forecasting. Develop and implement accounting policies and procedures. Monitor and analyze accounting data to produce financial reports and statements. Provide support in financial planning, cost analysis, and risk management. Supervise and mentor junior accounting staff as required. Qualifications: Bachelor’s degree in Accounting, Finance, or related field (CPA or equivalent preferred). Minimum 6 years of professional accounting experience, preferably in a mid to large-sized organization. Strong knowledge of accounting principles, financial reporting, and tax regulations. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Key Responsibilities: Lead Management & Conversion: * Monitor daily inflow of leads from digital platforms, walk-ins, events, and referrals. * Implement effective *follow-up strategies* to nurture cold, warm, and hot leads. * Assign leads to the appropriate sales team and track progress until conversion. * Set clear KPIs for follow-up timelines and closure rates. * Maintain detailed lead journey reports using CRM software. Walk-in Generation Strategies: * Plan and execute targeted telecalling and WhatsApp marketing campaigns to boost footfall. * Strategize local-level initiatives (festive reminders, birthdays, anniversaries) to drive customer visits. * Identify lapsed customers and reactivation opportunities through personalized campaigns. * Coordinate with the marketing team to align CRM efforts with promotions and events. Sales Target Support & Alignment: * Work closely with Area Sales Managers and showroom teams to align CRM activities with monthly sales targets. * Share actionable insights from customer behavior and lead patterns to optimize store-level strategies. * Analyze CRM reports to identify gaps in conversion and suggest corrective actions. Customer Experience & Retention: * Ensure every customer receives timely service, follow-ups, and post-purchase engagement. * Oversee loyalty programs, referral tracking, and customer feedback loops. * Build long-term CRM workflows to nurture high-value and repeat customers. Reporting & Insights: * Generate weekly and monthly CRM dashboards showing lead sources, conversion %, response time, etc. * Provide performance reviews of CRM team (if applicable). * Share insights with leadership to support campaign planning and forecast sales trends. Required Skills: * Strong knowledge of CRM tools ( Zoho, Salesforce, or industry-specific CRM platforms). * Analytical skills to draw actionable insights from lead and sales data. * Ability to lead cross-functional collaboration between CRM, Sales & Marketing. * Excellent communication and interpersonal skills. * Highly organized and result-oriented. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Sales Management: · Develop and execute sales strategies to meet or exceed targets. · Monitor and analyse sales performance, adjusting strategies as needed. Marketing Initiatives: · Plan and implement marketing campaigns to promote products and special events. · Collaborate with marketing team to align local strategies with brand objectives. Customer Service: · Ensure a high standard of customer service is maintained at all times. · Resolve customer issues and complaints promptly and professionally. Team Leadership: · Train and develop staff to deliver outstanding customer service and sales performance. · Conduct regular performance evaluations and provide constructive feedback. Inventory Management: · Oversee inventory control, including stock levels, ordering, and merchandising. · Conduct regular audits to maintain accuracy and minimize shrinkage. Visual Merchandising: · Implement and maintain visual merchandising standards to enhance product displays. · Ensure the store layout is attractive and aligns with brand guidelines. Compliance and Safety: · Ensure adherence to company policies, procedures, and legal requirements. · Maintain a safe and clean working environment for both employees and customers. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Manage calendars, schedule meetings, and coordinate appointments Handle incoming calls, emails, and correspondence Organize and maintain files, records, and documents Prepare reports, presentations, and other confidential materials Arrange travel, accommodations, and itineraries Take notes and minutes during meetings Assist in personal tasks and errands as required Maintain confidentiality and discretion at all times Requirements: Proven experience as a personal or executive secretary/assistant Excellent written and verbal communication skills Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Job description Manage calendars, schedule meetings, and coordinate appointments Handle incoming calls, emails, and correspondence Organize and maintain files, records, and documents Prepare reports, presentations, and other confidential materials Arrange travel, accommodations, and itineraries Take notes and minutes during meetings Assist in personal tasks and errands as required Maintain confidentiality and discretion at all times Requirements: Proven experience as a personal or executive secretary/assistant Excellent written and verbal communication skills Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Job description Manage calendars, schedule meetings, and coordinate appointments Handle incoming calls, emails, and correspondence Organize and maintain files, records, and documents Prepare reports, presentations, and other confidential materials Arrange travel, accommodations, and itineraries Take notes and minutes during meetings Assist in personal tasks and errands as required Maintain confidentiality and discretion at all times Requirements: Proven experience as a personal or executive secretary/assistant Excellent written and verbal communication skills Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Key Responsibilities: Assist with the recruitment process: post job ads, screen resumes, and schedule interviews. Coordinate on boarding and orientation programs for new hires. Maintain and update employee records and HR database and compliance with company policies and statutory requirements. Monitor and manage employee attendance records daily using biometric (in/out) systems and HR software. Track late arrivals, early departures, and absences; ensure proper documentation and reporting. Prepare and circulate daily, weekly, and monthly attendance and leave reports. Coordinate with departments for shift scheduling and rotation planning. Document and track overtime, compensatory offs, and shift allowances (if applicable). Provide accurate attendance and leave data for payroll processing. Support internal and external audits and ensure compliance with time office regulations. Requirements: Bachelor’s degree or related field. 0–1 years of experience in HR, with a focus on time office and team support. Proficient in MS Excel and data reporting. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹17,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Greet customers and provide assistance in selecting jewellery items. Explain product features, quality, pricing, and care instructions. Achieve individual and store sales targets. Maintain product knowledge on current collections and trends. Handle billing, packaging, and after-sales support. Ensure proper display and cleanliness of the showroom. Assist in inventory management and stock replenishment. Build and maintain strong customer relationships for repeat business. Requirements: Proven experience in retail sales, preferably in jewellery or luxury goods. Excellent communication and interpersonal skills. Freshers can also apply Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Lead Management & Conversion: * Monitor daily inflow of leads from digital platforms, walk-ins, events, and referrals. * Implement effective follow-up strategies to nurture cold, warm, and hot leads. * Assign leads to the appropriate sales team and track progress until conversion. Walk-in Generation Strategies: * Plan and execute targeted tele calling and WhatsApp marketing campaigns to boost footfall. * Strategize local-level initiatives (festive reminders, birthdays, anniversaries) to drive customer visits. * Coordinate with the marketing team to align CRM efforts with promotions and events. Sales Target Support & Alignment: * Work closely with Area Sales Managers and showroom teams to align CRM activities with monthly sales targets. * Analyze CRM reports to identify gaps in conversion and suggest corrective actions. Customer Experience & Retention: * Ensure every customer receives timely service, follow-ups, and post-purchase engagement. * Oversee loyalty programs, referral tracking, and customer feedback loops. * Build long-term CRM workflows to nurture high-value and repeat customers. Reporting & Insights: * Generate weekly and monthly CRM dashboards showing lead sources, conversion %, response time, etc. * Share insights with leadership to support campaign planning and forecast sales trends. Required Skills: * Minimum 6 years of experience in CRM and Team handling *Strong knowledge of CRM tools ( Zoho, Salesforce, or industry-specific CRM platforms). * Ability to lead cross-functional collaboration between CRM, Sales & Marketing. * Excellent communication and interpersonal skills. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Do you have prior experience in jewellery industry? Experience: Customer relationship management: 6 years (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

You should have a bachelor's degree and a minimum of 8-15 years of experience in front end Retail operation, preferably as a store manager with an established Retail brand. Your knowledge should include front end Retail operation, selling and customer service, as well as a good understanding of Jewellery-Gold & Diamond. Additionally, you should possess good selling knowledge in Gold & Diamond jewellery. Candidates with a luxury background will also be considered. Your communication skills should be excellent in English and a regional language. You must have good computer operating knowledge, including proficiency in MS Office software such as Excel, PowerPoint, and Word. Experience with e-mail communication and knowledge of Point of Sale system (POS) are also required. The job type is full-time and permanent, with benefits such as leave encashment and paid time off. The work schedule is during day shifts with a yearly bonus. Please answer the following questions when applying: 1. How many years of experience do you have in Retail 2. Do you have experience in jewellery The work location is in person.,

Job description Greet customers and provide assistance in selecting jewellery items. Explain product features, quality, pricing, and care instructions. Achieve individual and store sales targets. Maintain product knowledge on current collections and trends. Handle billing, packaging, and after-sales support. Ensure proper display and cleanliness of the showroom. Assist in inventory management and stock replenishment. Build and maintain strong customer relationships for repeat business. Requirements: Proven experience in retail sales, preferably in jewellery or luxury goods. Excellent communication and interpersonal skills. Freshers can also apply Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Job description Greet customers and provide assistance in selecting jewellery items. Explain product features, quality, pricing, and care instructions. Achieve individual and store sales targets. Maintain product knowledge on current collections and trends. Handle billing, packaging, and after-sales support. Ensure proper display and cleanliness of the showroom. Assist in inventory management and stock replenishment. Build and maintain strong customer relationships for repeat business. Requirements: Proven experience in retail sales, preferably in jewellery or luxury goods. Excellent communication and interpersonal skills. Freshers can also apply Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Company Description Be a part of India's largest lab grown diamond brand. Role Description This is a full-time on-site role for a Cluster Sales Manager at Wondr Diamonds located in Chennai. The Cluster Sales Manager will be responsible for overseeing sales operations, managing a team of sales representatives, developing and implementing sales strategies, and building strong customer relationships. Qualifications Sales Management, Team Leadership, and Sales Strategy skills Customer Relationship Management skills Excellent communication and interpersonal skills Strong negotiation and problem-solving abilities Experience in the diamond or luxury goods industry is an added advantage.