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1 Job openings at Way2Cloud
Junior Telecaller Fresher Job (Remote)

IN

0 years

INR 2.04 - 2.4 Lacs P.A.

Remote

Full Time

About the job: Key responsibilities: 1. Coordinate with US doctors' offices to schedule patient appointments based on availability and patient preferences 2. Communicate effectively with patients to confirm appointments and provide necessary information regarding upcoming visits 3. Follow up with patients regarding outstanding balances, providing assistance in payment processing and resolving any billing inquiries 4. Maintain accurate and up-to-date records of appointments, patient information, and pending balances using basic MS Excel skills 5. Build and maintain professional relationships with US doctor's office staff through clear and concise communication via phone and email Qualifications: 1. Excellent verbal and written communication skills, with the ability to engage effectively with healthcare professionals and patients 2. Prior experience in customer service or healthcare support roles preferred, with a focus on delivering exceptional patient experiences 3. Ability to manage multiple tasks efficiently, prioritize workload, and maintain attention to detail in a fast-paced environment 4. Proficiency in basic spreadsheet functions (e.g., data entry, formatting, sorting) to manage and update appointment and patient balance records 5. Capacity to adapt to changing priorities and operational needs, with a flexible approach to work schedules and tasks 6. Candidate should be comfortable working in US Shift i.e. 4:30 PM to 1:30 AM IST or 5:30PM to 2:30AM IST 7. Graduation or equivalent required 8. Previous experience in a tele-calling, customer service, or healthcare support role preferred 9. Reliable internet connection and access to a quiet workspace for remote work Benefits: 1. Competitive compensation package based on experience and performance 2. Opportunities for career growth and professional development in the US healthcare industry 3. Remote work environment with the flexibility to work from anywhere 4. Medical insurance of 3 Lacs plus accident coverage for employee and spouse/child from the company post-confirmation Who can apply: Only those candidates can apply who: Salary: ₹ 2,04,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-07-24 23:59:59 Other perks: 5 days a week, Health Insurance Skills required: MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) About Company: Way2Cloud is a one-stop shop for doctors or group practices based out of the US for their management and financial consulting.

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