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2 Job openings at Waterwoods Lodges & Resorts Pvt. Ltd.
Guest Relations Manager

Mysuru Taluka, Karnataka, India

0 years

None Not disclosed

On-site

Full Time

Company Description Established in 1999, Waterwoods Lodges & Resorts Pvt. Ltd. was the first private lodge at Nagarhole National Park. Located between two Tiger Reserves, Waterwoods offers a panoramic view of mist-clad skies and the Brahmagiri mountain range. Situated on the banks of the Kabini Reservoir, it provides breathtaking sunrises and sunsets. As part of a biosphere reserve, Waterwoods strives for sustainable development, energy independence, and good waste management, while offering warm and luxurious hospitality. Role Description This is a full-time on-site role for a Guest Relations Manager at Waterwoods Lodges & Resorts Pvt. Ltd., located in Mysuru Taluka. The Guest Relations Manager will be responsible for ensuring guest satisfaction, addressing guest inquiries and issues, coordinating with other departments to enhance guest experiences, and maintaining a high standard of customer service. They will also be involved in training staff and continuously improving guest relations processes. Qualifications Guest Relations and Customer Service skills Excellent Communication and Customer Satisfaction skills Experience in Training staff Strong problem-solving skills and ability to handle guest complaints Ability to work in a fast-paced environment Experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management, Business Administration, or related field

Guest Relations Manager

Mysuru Taluka, Karnataka, India

0 years

None Not disclosed

On-site

Full Time

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities [Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.] Example: Determine and develop user requirements for systems in production, to ensure maximum usability Qualifications [Some qualifications you may want to include are Skills, Education, Experience, or Certifications.] Example: Excellent verbal and written communication skills.

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