JD for Customer Support Executive Department: Customer Support Location: Vododara Reports To: Sales Manager / Business Development Head Employment Type: Full-Time Job Summary: We are seeking a proactive and customer-oriented individual to join our team as a Customer Support Executive. This role is responsible for managing customer inquiries, preparing quotations, ensuring timely follow-ups, supporting payment collections, and delivering overall client support to ensure satisfaction and retention. Key Responsibilities: Inquiry & Quotation Handling Respond to customer inquiries via email, phone, or in-person Understand client requirements and recommend appropriate products/services Prepare and share quotations in a timely and accurate manner Maintain quotation logs and follow up with potential clients Customer Follow-Ups Conduct regular follow-ups on shared quotations to close sales Maintain records of communication with prospects and clients using CRM tools Update clients on order status, lead times, and delivery schedules Payment Coordination Follow up with customers on pending and upcoming payments Coordinate with accounts/finance team to track invoices and payment confirmations Resolve any payment-related issues or disputes Customer Support & Relationship Management Serve as the first point of contact for customer complaints or issues Coordinate internally with the production and logistics teams to ensure customer requirements are met Ensure a high level of customer satisfaction through consistent support Documentation & Reporting Maintain organized records of inquiries, quotations, customer interactions, and payments Provide weekly and monthly reports on quotation status, conversions, and follow-ups Qualifications & Skills Required: Bachelor’s degree in Business Administration, Marketing, or related field 1+ years of experience customer support roles (preferably in manufacturing, engineering, or 3D printing industries) Strong communication skills (written & verbal) Proficiency in MS Office (Excel, Word, Outlook); knowledge of CRM is a plus Attention to detail, time management, and problem-solving ability Key Attributes: Customer-first attitude Professional and courteous demeanor Ability to handle multiple inquiries and deadlines efficiently Team player with a solution-oriented mindset Job Type: Full-time Pay: ₹300,000.00 - ₹350,000.00 per year Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

JD for Customer Support Executive Department: Customer Support Location: Vododara Reports To: Sales Manager / Business Development Head Employment Type: Full-Time Job Summary: We are seeking a proactive and customer-oriented individual to join our team as a Customer Support Executive. This role is responsible for managing customer inquiries, preparing quotations, ensuring timely follow-ups, supporting payment collections, and delivering overall client support to ensure satisfaction and retention. Key Responsibilities: Inquiry & Quotation Handling Respond to customer inquiries via email, phone, or in-person Understand client requirements and recommend appropriate products/services Prepare and share quotations in a timely and accurate manner Maintain quotation logs and follow up with potential clients Customer Follow-Ups Conduct regular follow-ups on shared quotations to close sales Maintain records of communication with prospects and clients using CRM tools Update clients on order status, lead times, and delivery schedules Payment Coordination Follow up with customers on pending and upcoming payments Coordinate with accounts/finance team to track invoices and payment confirmations Resolve any payment-related issues or disputes Customer Support & Relationship Management Serve as the first point of contact for customer complaints or issues Coordinate internally with the production and logistics teams to ensure customer requirements are met Ensure a high level of customer satisfaction through consistent support Documentation & Reporting Maintain organized records of inquiries, quotations, customer interactions, and payments Provide weekly and monthly reports on quotation status, conversions, and follow-ups Qualifications & Skills Required: Bachelor’s degree in Business Administration, Marketing, or related field 1+ years of experience customer support roles (preferably in manufacturing, engineering, or 3D printing industries) Strong communication skills (written & verbal) Proficiency in MS Office (Excel, Word, Outlook); knowledge of CRM is a plus Attention to detail, time management, and problem-solving ability Key Attributes: Customer-first attitude Professional and courteous demeanor Ability to handle multiple inquiries and deadlines efficiently Team player with a solution-oriented mindset Job Type: Full-time Pay: ₹300,000.00 - ₹350,000.00 per year Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

We are seeking an experienced and dynamic SEO Executive to join our team. The ideal candidate will be responsible for managing and improving our website's search engine optimization efforts. The SEO Executive will work on technical, deep, and competitive SEO to increase our website's visibility and ranking on various search engines. Key Responsibilities: 1. Conduct website audits, keyword research, and competitive analysis to identify opportunities for improving website rankings and visibility. 2. Perform technical SEO tasks such as site speed optimization, meta tag optimization, schema markup implementation, and mobile responsiveness improvements. 3. Conduct deep SEO analysis including site architecture, internal linking structure, and content optimization to improve the website's overall ranking and performance. 4. Analyze and monitor website traffic and performance using Google Analytics, Google Search Console, and other SEO tools to identify opportunities for optimization. 5. Stay up to date with the latest SEO trends and best practices and implement them to improve website performance. 6. Optimize website content and on-page elements including title tags, meta descriptions, header tags, and alt tags. 7. Work collaboratively with other teams, including content, social media, and web development, to ensure alignment with SEO goals. 8. Create and implement link building strategies to improve website authority and rankings. Qualifications: · Bachelor's degree in Marketing, Communications, or a related field. · 2+ years of experience in SEO, including technical, deep, and competitive SEO. · Expert knowledge of SEO tools such as Google Analytics, Google Search Console, Ahrefs, and SEMRush. · Strong analytical skills and ability to identify and solve complex SEO issues. · Excellent communication and interpersonal skills. · Ability to work independently and as part of a team in a fast-paced environment. · Experience with HTML, CSS, and JavaScript is a plus. If you are a motivated, results-driven individual with a passion for SEO, we encourage you to apply for this exciting opportunity. Job Type: Full-time Pay: ₹10,089.34 - ₹20,000.08 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 28/06/2025

We are seeking an experienced and dynamic SEO Executive to join our team. The ideal candidate will be responsible for managing and improving our website's search engine optimization efforts. The SEO Executive will work on technical, deep, and competitive SEO to increase our website's visibility and ranking on various search engines. Key Responsibilities: 1. Conduct website audits, keyword research, and competitive analysis to identify opportunities for improving website rankings and visibility. 2. Perform technical SEO tasks such as site speed optimization, meta tag optimization, schema markup implementation, and mobile responsiveness improvements. 3. Conduct deep SEO analysis including site architecture, internal linking structure, and content optimization to improve the website's overall ranking and performance. 4. Analyze and monitor website traffic and performance using Google Analytics, Google Search Console, and other SEO tools to identify opportunities for optimization. 5. Stay up to date with the latest SEO trends and best practices and implement them to improve website performance. 6. Optimize website content and on-page elements including title tags, meta descriptions, header tags, and alt tags. 7. Work collaboratively with other teams, including content, social media, and web development, to ensure alignment with SEO goals. 8. Create and implement link building strategies to improve website authority and rankings. Qualifications: · Bachelor's degree in Marketing, Communications, or a related field. · 2+ years of experience in SEO, including technical, deep, and competitive SEO. · Expert knowledge of SEO tools such as Google Analytics, Google Search Console, Ahrefs, and SEMRush. · Strong analytical skills and ability to identify and solve complex SEO issues. · Excellent communication and interpersonal skills. · Ability to work independently and as part of a team in a fast-paced environment. · Experience with HTML, CSS, and JavaScript is a plus. If you are a motivated, results-driven individual with a passion for SEO, we encourage you to apply for this exciting opportunity. Job Type: Full-time Pay: ₹10,089.34 - ₹20,000.08 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 28/06/2025