The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity As a Salesforce Engineer - Lead, you will lead the design, development, and maintenance of complex Salesforce solutions tailored to meet the unique needs of Energy and Utilities Companies by sharing knowledge and mentoring team members and other developers across teams. Your in-depth knowledge of Salesforce Industry solutions (ideally Energy & Utilities Cloud) and extensive experience in Salesforce development will enable you to provide technical guidance, mentorship, and strategic direction to the development team. Your success will be reflected by: Ability to take on mainstream tasks within the squad and to proactively acquire the product and technical knowledge necessary to deliver your contributions. Active participation in all aspects of Agile software development. Including: o Punctual and reliable attendance at all team meetings including daily stand ups. o Clear communication of what you have done since the last stand up and what you are planning today. o Clear communication to your team about any obstacles or blockers. o Regular input/contribution is provided at task planning sessions. o Task planning activities fit well to the actual work required to complete a story; i.e. individual activity is in line with the task board. o Active involvement in grooming of the backlog. o Emphasis on the importance of team play, made evident by interactions with team members and the wider company with positive relationships as a result. The successful delivery of software from your team to customers Feedback on the quality and quantity of your technical outputs from your team, technical reviewers, Leads and Managers. Feedback from staff you are mentoring. Successfully implementing improvements to practice and process. Support the Global Sustainability Task Force (GSTF) for your respective region. Enable your people to engage and partake in events. Encourage awareness of and behaviours aligned to our Sustainability Charter. Utilise our sustainability platform (Giki) by taking part in challenges and improving behaviours to be more sustainable. Driving competition and supporting your teams to engage. The Specifics Manage the technical aspects of project delivery, providing effective analysis, design, programming, and testing for large software implementations. Design and implement the Energy and Utilities Cloud to optimize business processes, enhance customer experiences, and drive digital transformation for our customers within the energy and utilities industry. Collaborate closely with business stakeholders, project managers, and architects to gather requirements, define technical solutions, and ensure alignment with business goals. Drive innovation by staying updated with the latest Salesforce platform updates, emerging technologies, and industry trends, and apply them to enhance system capabilities. Lead and guide the development team in designing, building and maintaining tailored Salesforce solutions using OmniStudio, Apex, Visualforce, Lightning Components, and other relevant technologies. Lead the integration efforts with external systems, ensuring seamless data flow, API integrations, and interoperability across various systems and applications. Conduct performance optimization, troubleshooting, and debugging of Salesforce solutions to ensure scalability, stability, and efficient operations. Collaborate with cross-functional teams, including administrators, architects, and business analysts, to streamline processes, drive efficiency, and achieve seamless system integrations. Evaluate and recommend new tools, frameworks, and technologies to enhance the development process, system performance, and overall team productivity. Provide internal/external customer training and support. Provide testing and creating automated tests for software. Document code and product features. Participate in planning, stand-ups, estimation, retrospectives and backlog grooming as appropriate. Invest in personal training and development to maintain and advance your performance overtime. Provide leadership by motivating and supporting project delivery teams, leading and mentoring team members at all levels. Be a positive influential force for technical best practice within scrum team. Managing project/service work under delegated authority to meet project budgets and timelines. Accurate recording of timesheets and charging of services time. Promotion of benefits of solution to existing and new customers. Assist with pre-sales activity as required. Assist and support Service Delivery by effectively handing assigned service requests and defects for customers both internal and external. Manage and prioritise customer requests in an effective and sustained manner that builds and strengthens customer relationships. To abide to the Compliance Policies and Procedures of the Company. Take reasonable care of your own and other people s Health & Safety in the workplace. Report all incidents and hazards in your work or in your work environment that may be putting your or anyone else s Health & Safety at risk promptly. This role may entail both domestic and international travel. In addition to this you are required to carry out any other duties as reasonably requested by your Manager. What were looking for (you don t need to be a guru at all, we re looking forward to coaching and collaborating with you): Minimum 4 years experience in Salesforce, including Salesforce development and team management in large implementation projects, preferably in energy or utilities contexts. Bachelors degree in Computer Science, Engineering, or a related field. Experience as a Salesforce Developer, with a strong focus on the Energy and Utilities Cloud (or equivalent Industry) and complex Salesforce solutions. Expertise in OmniStudio, Apex, Visualforce, Lightning Components, Salesforce APIs, and other relevant technologies within the Salesforce ecosystem. Understanding of the energy and utilities industry processes, including customer data management, billing, metering, demand response, and related regulatory compliance. Experience leading and mentoring development teams, providing technical guidance, and driving best practices in Salesforce development. Strong analytical and problem-solving skills, with the ability to analyze complex requirements, architect scalable solutions, and troubleshoot issues effectively. Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels, influence technical decisions, and lead discussions. Salesforce certifications such as Salesforce OmniStudio Developer, Industries CPQ Developer, Salesforce Certified Platform Developer II or Salesforce Certified Technical Architect are highly desirable. Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and deliver results within specified timelines. Passion for continuous learning and staying updated with the latest advancements in Salesforce technologies and development practices. Can do attitude. A passion for excellence and a commitment to be the best. High levels of energy, sound judgement and determination to achieve with a sense of urgency. High attention to detail. Relationship management and interpersonal skills. An open minded consultative approach. Ability to give and receive positive and constructive feedback. Ability to creatively solve problems. Specialised Skills: Requirements Management - Software Use Cases Backlog Management - User Stories; Acceptance Criteria Salesforce CRM solution design and integration Utilities knowledge (energy and/or water) Visual facilitation - Impact mapping, context diagrams, storyboarding, value-stream, and process mapping Agile Estimation & Planning Design Thinking Data Analysis (SQL awareness) Software Testing Innovation Technical specification writing Customer presentation skills What we offer in return: Personal growth - in leadership, commercial acumen and technical excellence To be part of a global, winning high growth organization - with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity We are currently looking for Implementation Engineer - Intermediate. Veovo is a market leader in smart airport management technology. Our software is used by the world s best airports to improve how they run their operations and deliver brilliant traveller experiences. We bring innovation and pace to the market and are a frontrunner in transport-related artificial intelligence. Within our Passenger Predictability group, our solutions focus on the analysis of queue and movement patterns as well as capacity forecasts. Our product, is a cloud-based system that collects and analyzes data via proprietary (Bluetooth / WiFi) sensors, as well as third-party data sources such as camera, LiDAR, radar, infrared counters, coils, boarding cards, calendars, etc. The solution primarily helps airports to forecast passenger appearance, optimize staff resources, reduce queue and travel times, and improve the experience for the passengers. In addition, we also create solutions for road traffic, railway stations, ports, ski resorts and amusement parks, with similar work and end-results. The size of our installations are growing rapidly, and we are therefore seeking a skilled analytical person, who can implement our solutions to help airports predict passenger arrival and flow. As an Implementation Engineer, you will develop and maintain a working knowledge of our products and use this to perform a range of in-house technical tasks which configure and optimise solutions for individual customers. This will involve: remotely configuring sensors to deliver optimal coverage and performance aggregating sensor data to visualise the real-world and analysing this to understand passenger movement patterns, queues, flows and predictions making implementation decisions specific to the customers environment configuring our platforms filtering engine, reports and dashboards validating the resulting metrics & visualisations This role provides the opportunity to utilise and develop both technology and product skills along with data analyst skills. Your contribution connects our Product Development to the real-world, helping Veovo consistently deliver, maintaining the trust of our customers and ensuring their airport operations achieve the high standards that their travellers deserve. In line with our value of Respect for the Planet , we encourage all our people to encourage awareness of and behaviours aligned to our Sustainability Charter through supporting organisational change and actively engaging in our global sustainability programs, including enabling our people to engage and partake in events. The Specifics Operational: Generate solution installation specifications based on proposals and product information Implementation of Veovo products and solutions Perform factory acceptance testing and support user acceptance testing Technical documentation for deployed solutions and user documentation Working effectively with other Veovo team members located in different countries to support Veovo solutions Maintain task estimates, status and progress for your work in the teams task management tools Leadership: Be a positive influential force for technical best practice within the team. Guide other team members. Mentor other team members. Financial Management: Accurate and timely recording of timesheets and charging of services time Customer Services: Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers Compliance: To abide to the Compliance Policies and Procedures of the Company. Occupational H&S: Take reasonable care of your own and other people s Health & Safety in the workplace Report hazards in your work or in your work environment that may be putting your own or anyone else s Health & Safety at risk. Additional Tasks In addition to this you are required to carry out any other duties as reasonably requested by your direct line leader. What were looking for (you don t need to be a guru at all, we re looking forward to coaching and collaborating with you): Qualifications / Education: Degree or equivalent level of experience. Experience: 4 to 6 years 4-6 years experience in a similar role.Configuration and optimisation of products for individual customers Applying problem-solving and logic skills to best utilise product features for real-world data & scenarios Interpreting and analysing patterns in numeric and/or visualised data to gain understanding, support decision making and aid identification and resolution of problems Selection, configuration and optimisation of filters/functions to generate accurate metrics Validation of implemented solutions to demonstrate their acceptability Ability to understand and communicate technical and business concepts Working knowledge of SDLC methodologies Experience of managing own tasks and maintaining/reporting their status and progress in standard business tools Capable of using standard desktop software packages Technical and programming skills in one or more of the following: Database scripting languages (SQL) Unix / Linux, Networking knowledge Python / shell script knowledge Data preparation, data aggregation, data visualisation, data analysis, statistics Personal Attributes: Proven ability to learn when exposed to new technologies Personal responsibility and the ability to work in a team or autonomously A can-do attitude An optimistic outlook on life, common sense, and a sense of humour are essential A passion for excellence and a commitment to be the best High levels of energy, sound judgement and determination to achieve with a sense of urgency Strong analytical, problem solving and logical thinking skills High attention to detail Good relationship management and interpersonal skills An open-minded consultative approach Ability to give and receive positive and constructive feedback Fluent in English - both written and spoken Specialised Skills: Experience of working with any of the following advantageous but not essential: stereoscopic camera, LiDAR, sensor data, telemetry data, temporal and spatial data, real-time object tracking, queue measurement, people flow modelling, movement analysis, computer vision Experience of airport operations advantageous but not essential What we offer in return: Personal growth - in leadership, commercial acumen, and technical excellence To be part of a global, winning high growth organization - with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity We are currently looking for Release Engineer - Intermediate. We are seeking a skilled DevOps Engineer to join our team. The ideal candidate will bridge the gap between development and platform operations, enabling continuous integration, deployment, and automation across our development and production environments. The individual shall also work on development & configuration related items and improve on processes, automate tasks, and ensure the scalability and reliability of our systems In line with our value of Respect for the Planet , we encourage all our people to encourage awareness of and behaviours aligned to our Sustainability Charter through supporting organisational change and actively engaging in our global sustainability programs, including enabling our people to engage and partake in events. The Specifics Implement and manage CI/CD pipelines Collaborate with software developers, platforms, testers and other IT teams to manage code releases Part of development so shall work on development related items as well What were looking for (you don t need to be a guru at all, we re looking forward to coaching and collaborating with you): Experience: 4 to 6 years Experience: 2+ years of hands-on experience in Release Engineer , DevOps, system administration, or software development. Cloud Platforms: Hands-on experience with AWS (EC2, S3) Ownership of end-to-end release management : planning, scheduling, executing, and coordinating releases across environments (Dev, QA, UAT, Production) CI/CD Tools: Proficiency with tools like Jenkins Version Control: Strong knowledge of Git and branching strategies Good to have s Automation Tools: Experience with Ansible, Terraform, CloudFormation, or similar tools Containerization: Experience with Docker, Kubernetes What we offer in return: Personal growth - in leadership, commercial acumen, and technical excellence To be part of a global, winning high growth organization - with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity We are currently looking for a Software Engineer - Intermediate: To support the development of quality Gentrack products by actively contributing and collaborating with team members and other developers across teams. Operating within best coding practice is essential to this role, as is a team mind-set. In line with our value of Respect for the Planet , we encourage all our people to create awareness and behaviours aligned to our Sustainability Charter through supporting organisational change and actively engaging in our global sustainability programs, including enabling our people to engage and partake in events. The Specifics Analysis of customer requests Produce solution artefacts and estimations Peer reviews solution artefacts Develops, maintains, deploys, and supports solutions developed through implementation life cycles Produces relevant documentation to assist with knowledge transfer Active participation in planning, stand-ups, estimation, retrospectives, and backlog grooming as appropriate. Establishes strong business relationships with customers Takes responsibility for ensuring standards and procedures are followed Responsible for a team s quality delivery of tasks Identifies and highlights relevant risk and provides resolution recommendations Perform basic network and database tasks Communicates to customers in all communication channels Provides advice to customers on the best use of Gentrack products Able to provide advice to customer on industry best practices Work as part of an integrated business team to achieve the best business solutions Be a positive influential force for technical best practice What were looking for (you don t need to be a guru at all, we re looking forward to coaching and collaborating with you): Qualification: Bachelor s Degree in computer science, Software Engineering or comparable professional development and commercial experience. Experience: 2-4 years Technical Skills: Programming/Software Development in Programming language Software Testing System Design Data Analysis User Experience Analysis Innovative Thinking What we offer in return: Personal growth - in leadership, commercial acumen, and technical excellence To be part of a global, winning high growth organization - with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity We are currently looking for a SalesForce Engineer - Intermediate : As an Intermediate Salesforce Developer, you will contribute to the design, development, deployment, and maintenance of complex Salesforce solutions tailored for Energy and Utilities companies. You will also play a key role in implementing DevOps best practices, ensuring continuous integration and deployment (CI/CD), infrastructure automation, and system reliability. Your technical expertise in Salesforce Industry Solutions (ideally Energy & Utilities Cloud) combined with DevOps methodologies will enable you to enhance team productivity and streamline operations. Your success will be reflected by: Effective contribution to product and technical development. Active participation in Agile ceremonies and development workflows. Reliable and high-quality code contributions validated by peer reviews. Smooth and efficient deployments with minimal downtime and quick rollback strategies. Positive feedback from technical reviewers, team members, and leadership. Successful mentorship and knowledge sharing within the team. Implementation of process improvements leading to enhanced productivity and efficiency. In line with our value of Respect for the Planet , we encourage all our people to create awareness and behaviours aligned to our Sustainability Charter through supporting organisational change and actively engaging in our global sustainability programs, including enabling our people to engage and partake in events. What were looking for (you don t need to be a guru at all, we re looking forward to coaching and collaborating with you): Principal Responsibilities / Accountabilities: Operational Implement and manage version control systems for OmniStudio components. Develop and enforce a Git branching strategy and pull request review guidelines. Utilize Salesforce CLI and OmniStudio Build Tool for component management. Establish CI/CD pipelines using tools such as AWS CodeBuild. Automate deployment processes and manage environment configurations. Collaborate with engineering teams to resolve issues and improve deployment practices. Design, develop, test, and deploy scalable Salesforce solutions using Apex, Lightning Components (LWC), Visualforce, and Flows. Customize and configure Salesforce Industry Clouds, specifically Energy & Utilities Cloud. Implement and optimize Salesforce integrations with external applications and APIs. Ensure adherence to Salesforce best practices, security guidelines, and coding standards. Participate in code reviews, unit testing, and debugging to maintain high-quality software. Person Specification: Experience / Knowledge Bachelors degree in Computer Science, Engineering, or a related field. 3+ years of Salesforce development experience with Apex, LWC, Visualforce, and SOQL. 2+ years of DevOps experience, focusing on CI/CD, release management, and automation. Expertise in OmniStudio, EPC, Apex, Visualforce, Lightning Components, Salesforce APIs, and other relevant technologies within the Salesforce ecosystem. Strong understanding of Salesforce API integrations (REST/SOAP) and event-driven architectures. Knowledge of environment management practices. Strong analytical and problem-solving skills, with the ability to analyze complex requirements, architect scalable solutions, and troubleshoot issues effectively. Salesforce certifications such as Salesforce OmniStudio Developer, Salesforce Certified Platform Developer I are highly desirable. Passion for continuous learning and staying updated with the latest advancements in Salesforce technologies and development practices. Strong communication and collaboration skills. Compliance To abide to the Compliance Policies and Procedures of the Company. Occupational H&S Take reasonable care of your own and other people s Health & Safety in the workplace. Report all incidents and hazards in your work or in your work environment that may be putting your or anyone else s Health & Safety at risk promptly. Additional Tasks This role may entail both domestic and international travel. In addition to this you are required to carry out any other duties as reasonably requested by your Manager. Personal Attributes Can do attitude. A passion for excellence and a commitment to be the best. High levels of energy, sound judgement and determination to achieve with a sense of urgency. High attention to detail. Relationship management and interpersonal skills. An open minded consultative approach. Ability to give and receive positive and constructive feedback. Ability to creatively solve problems. Qualifications / Education Bachelor s Degree in computer science, Software Engineering or comparable professional development and commercial experience. Specialised Skills Strong knowledge of Git and branching methodologies. Proficiency with Salesforce CLI and OmniStudio Build Tool. Experience with CI/CD tools, preferably AWS CodeBuild. Familiarity with Bash scripting for automation. Proven track record in managing version control systems and deploying components to multiple environments. Excellent problem-solving skills and ability to work in a collaborative environment. What we offer in return: Personal growth - in leadership, commercial acumen, and technical excellence To be part of a global, winning high growth organization - with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future Working with some of the world s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business We are driven by our passion to create positive impact That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits Together, we are renewing utilities Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet s most precious resources, energy, and water We are passionate people who want to drive change through technology and believe in making a difference Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. In line with our value of Respect for the Planet , we encourage all our people for creating awareness of behaviours aligned to our Sustainability Charter through supporting organisational change and actively engaging in our global sustainability programs, including enabling our people to engage and partake in events. The Opportunity We are currently looking for a Data Migration Engineer - Senior Role: A Senior Data Migration Engineer plays a pivotal role in utility billing transformation programs, ensuring seamless data transitions from legacy systems to modern platforms. This role demands strong technical expertise, cross-functional collaboration, and a strategic mindset to manage complex data workflows with accuracy and efficiency. Key Responsibilities: Lead end-to-end data migration activities for utility billing systems, including analysis, extraction, transformation, loading (ETL), and validation. Design and implement robust SQL queries and Snowflake-based pipelines to manage large volumes of structured data efficiently. Utilize advanced SQL and Snowflake skills to analyze large datasets, identify data quality issues, and implement robust transformation logic. Leverage data migration tools and automation frameworks to streamline data movement while ensuring compliance and auditability. Configure and orchestrate migration pipelines using ETL solutions. Ensure high standards of data quality through meticulous data validation , reconciliation , and error handling strategies. Collaborate with functional analysts to understand source and target system data models and business logic. Maintain detailed documentation using tools like Jira and Confluence , tracking migration processes and issue resolution. Provide post-migration support, including defect fixes, data repair, and customer coordination. Apply domain expertise to interpret complex data structures from source systems , map them accurately to target utility billing systems , and reconcile them post-migration. Develop and maintain automation scripts for data validation, consistency checks, and rollback plans. Coordinate with testing and support teams to validate migrated data and troubleshoot anomalies Key Skills & Expertise: SQL : Advanced proficiency for querying, transformation logic, and performance tuning. Snowflake : Deep hands-on experience with cloud-based data warehousing, ELT processes, and security best practices. Data Migration Tools : Experience with Informatica, Talend, or custom migration frameworks. You will leverage tools like Jira and Confluence for project and knowledge management, and utilize Git, Jenkins, and AWS for version control, automation, and cloud deployment. Your analytical mindset and attention to detail support critical tasks such as data reconciliation and validation ensuring that migrated data is accurate, complete, and compliant with regulatory standards. Cloud Platform : Familiarity with AWS services (S3, Glue, Lambda, etc. or equivalent) for large-scale migration and data pipeline management. Project Tools : Jira , Confluence Reconciliation & Validation : Data comparison, row/column-level verification, exception reporting Domain Expertise : Deep understanding of utility billing systems , including source (legacy) and target system data structures Experience in automation using Python, Shell Scripting, writing stored procedures in SQL/PL SQL etc., will be added advantage Qualifications: Bachelor s or Master s Degree in Computer Science, Information Systems, or a related field 6-8 years of experience in data migration or data engineering roles, preferably with 3-5 years of domain expertise in utility or telecom billing systems. Proven track record of delivering successful migrations in complex enterprise environments Personal Attributes: Strong analytical and problem-solving skills Ability to manage cross-functional teams and work under pressure Excellent communication and stakeholder engagement skills Commitment to data integrity, data security and customer satisfaction Domain Expertise In-depth understanding of utility billing systems and operational data such as customer information, meter data, contracts, billing, and settlements. Clear grasp of source and target system functional and data models , enabling precise mapping and impact analysis. Proven track record in handling multi-domain responsibilities : configuration management, development, test integration, system operations, and customer support. Soft Skills Strong analytical and problem-solving mindset. Excellent communication and coordination with both technical teams and non-technical stakeholders. Ability to work independently under pressure while maintaining focus on deliverables and quality. This role also demands cross-functional collaboration, as you ll coordinate with developers, testers, system administrators, and customer support teams. Your multi-domain expertise will be pivotal in addressing configuration, integration, and support challenges, making you a key contributor to the project s overall success. Additional Tasks In addition to this you are required to carry out any other duties as reasonably requested by your direct line leader What we offer in return: Personal growth - in leadership, commercial acumen, and technical excellence To be part of a global, winning high growth organization - with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity We are currently looking for a SalesForce Engineer - Senior : You will lead the design, development, and maintenance of complex Salesforce solutions tailored to meet the unique needs of Energy and Utilities Companies by sharing knowledge and mentoring team members and other developers across teams. Your in-depth knowledge of Salesforce Industry solutions (ideally Energy & Utilities Cloud) and extensive experience in Salesforce development will enable you to provide technical guidance, mentorship, and strategic direction to the development team. Your success will be reflected by: o Ability to take on mainstream tasks within the squad and to proactively acquire the product and technical knowledge necessary to deliver your contributions. o Active participation in all aspects of Agile software development. Including: o Punctual and reliable attendance at all team meetings including daily stand ups. o Clear communication of what you have done since the last stand up and what you are planning today. o Clear communication to your team about any obstacles or blockers. o Regular input/contribution is provided at task planning sessions. o Task planning activities fit well to the actual work required to complete a story; i.e. individual activity is in line with the task board. o Active involvement in grooming of the backlog. o Emphasis on the importance of team play, made evident by interactions with team members and the wider company with positive relationships as a result. o The successful delivery of software from your team to customers o Feedback on the quality and quantity of your technical outputs from your team, technical reviewers, Leads and Managers. o Feedback from staff you are mentoring. o Successfully implementing improvements to practice and process. In line with our value of Respect for the Planet , we encourage all our people to create awareness and behaviours aligned to our Sustainability Charter through supporting organisational change and actively engaging in our global sustainability programs, including enabling our people to engage and partake in events. What were looking for (you don t need to be a guru at all, we re looking forward to coaching and collaborating with you): Qualification: Bachelor s Degree in computer science, Software Engineering or comparable professional development and commercial experience. Experience: 4 to 6 years Experience as a Salesforce Developer, with a strong focus on the Energy and Utilities Cloud (or equivalent Industry) and complex Salesforce solutions. Expertise in OmniStudio, EPC, Apex, Visualforce, Lightning Components, Salesforce APIs, and other relevant technologies within the Salesforce ecosystem. Understanding of the energy and utilities industry processes, including customer data management, billing, metering, demand response, and related regulatory compliance. Experience leading and mentoring development teams, providing technical guidance, and driving best practices in Salesforce development. Strong analytical and problem-solving skills, with the ability to analyze complex requirements, architect scalable solutions, and troubleshoot issues effectively. Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels, influence technical decisions, and lead discussions. Salesforce certifications such as Salesforce OmniStudio Developer, Industries CPQ Developer, Salesforce Certified Platform Developer I are highly desirable. Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and deliver results within specified timelines. Passion for continuous learning and staying updated with the latest advancements in Salesforce technologies and development practices. Principal Responsibilities / Accountabilities: Operational Design and implement the Energy and Utilities Cloud to optimize business processes, enhance customer experiences, and drive digital transformation for our customers within the energy and utilities industry. Collaborate closely with business stakeholders, project managers, and architects to gather requirements, define technical solutions, and ensure alignment with business goals. Drive innovation by staying updated with the latest Salesforce platform updates, emerging technologies, and industry trends, and apply them to enhance system capabilities. Lead and guide the development team in designing, building and maintaining tailored Salesforce solutions using OmniStudio, EPC, Apex, Visualforce, Lightning Components, and other relevant technologies. Lead the integration efforts with external systems, ensuring seamless data flow, API integrations, and interoperability across various systems and applications. Conduct performance optimization, troubleshooting, and debugging of Salesforce solutions to ensure scalability, stability, and efficient operations. Collaborate with cross-functional teams, including administrators, architects, and business analysts, to streamline processes, drive efficiency, and achieve seamless system integrations. Evaluate and recommend new tools, frameworks, and technologies to enhance the development process, system performance, and overall team productivity. Provide internal/external customer training and support. Provide testing and creating automated tests for software. Document code and product features. Participate in planning, stand-ups, estimation, retrospectives and backlog grooming as appropriate. Invest in personal training and development to maintain and advance your performance overtime. Leadership Guide and Mentor other squad members. Be a positive influential force for technical best practice within scrum team. Customer Service Assist and support Service Delivery by effectively handing assigned service requests and defects for customers both internal and external. Manage and prioritise customer requests in an effective and sustained manner that builds and strengthens customer relationships. Compliance To abide to the Compliance Policies and Procedures of the Company. Occupational H&S Take reasonable care of your own and other people s Health & Safety in the workplace. Report all incidents and hazards in your work or in your work environment that may be putting your or anyone else s Health & Safety at risk promptly. Additional Tasks This role may entail both domestic and international travel. In addition to this you are required to carry out any other duties as reasonably requested by your Manager. Specialised Skills Requirements Management - Software Use Cases Backlog Management - User Stories; Acceptance Criteria Salesforce CRM solution design and integration Utilities knowledge (energy and/or water) Visual facilitation - Impact mapping, context diagrams, storyboarding, value-stream, and process mapping Agile Estimation & Planning Design Thinking Data Analysis (SQL awareness) Software Testing Innovation Technical specification writing Customer presentation skills Personal Attributes Can do attitude. A passion for excellence and a commitment to be the best. High levels of energy, sound judgement and determination to achieve with a sense of urgency. High attention to detail. Relationship management and interpersonal skills. An open minded consultative approach. Ability to give and receive positive and constructive feedback. Ability to creatively solve problems. What we offer in return: Personal growth - in leadership, commercial acumen, and technical excellence To be part of a global, winning high growth organization - with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity As a Senior Platform Engineer, you will leverage your technical expertise to implement best practices, driving continuous improvement through automation and innovation. Your responsibilities will extend to supporting and mentoring the Platform Engineering and Operations team, fostering collaboration with other teams within Gentrack and our third-party partners. The Platform Engineering Operations team is responsible for managing the infrastructure of Gentracks core products on a global scale within engineering and operational disciplines. The team collaborates seamlessly to develop, build, test, deploy, operate, and manage infrastructure hosting solutions for our customers. As a Senior Platform Engineer, you will play a pivotal part in handling escalations for troubleshooting, resolution, root cause analysis, and proactively addressing customer platform issues. Your expertise will be crucial in guiding and collaborating with engineering staff across the organization to collectively achieve our service goals. The Specifics Facilitate the coordination of daily stand-ups, workload planning and operational duties, alongside team members. Where necessary take the technical lead in developing, building, and testing activities for platform architectures. Create, update, and review comprehensive documentation for engineering and operations processes, procedures, and system information. Conduct audits, reporting, and governance activities to uphold engineering and operations standards and compliance. Identify opportunities for engineering improvements and contribute to proposals for analysis and decision-making. Lead technical efforts in deploying, operating, and managing platform activities. Respond to platform incidents, conducting thorough technical investigations, resolutions, and reviews. Proactively monitor and manage service health and performance to ensure optimal functionality. Work to standard UK business hours (between 8am and 6pm) to ensure close integration and coordination with UK based team members. Serve as a point of escalation for the on-call support rota, ensuring 24/7 customer platform support. Centre all thought, analysis, response, and decision-making on the customer and the success of the business. Engage and support internal teams, third parties, and customers through effective and appropriate channels. Represent the business as a technical lead in direct communication with customers when necessary. Participate in scheduled out-of-hours work and standby support coverage as required. What were looking for Minimum of 4 years of experience in a similar role as a senior engineer within a Systems Administrator and DevOps role delivering engineering and operations towards platform / infrastructure architecture with ISO 27001 and SOC 2 compliance. Highly skilled and mostly self-sufficient in the following o Any Linux distribution(s). Certification is a bonus. o AWS using IAM, VPC, EC2 and ECS both via console and CLI. Certification is a bonus. o Highly skilled and mostly self-sufficient in Terraform. Certification is a bonus. o Moderate to highly skilled in writing Ansible playbooks to automate server provisioning. o Basic to moderate skills in Python scripting knowledge is advantageous. Strong fundamentals in technical support, with experience in troubleshooting systems from multiple areas including virtualized compute, networking and storage. Proven hands-on experience of the above points is essential. Working within ITIL service management frameworks and developing process improvements. Working within agile methodologies with scrum teams, sprints, and Kanban boards. Using Atlassian services (JIRA, Confluence, Bitbucket). Working within a Dev-Sec-Fin-Ops culture and practice. What we offer in return Personal growth - in leadership, commercial acumen and technical excellence To be part of a global, winning high growth organization - with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos. A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet. Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity We are currently looking for a Software Test Analyst - Intermediate: To attend daily stand-ups to provide updates to the rest of the cross functional team, reviewing Change Requests/User Stories/Acceptance Criteria, writing and executing test scripts, reporting defects adhering to internal JIRA defect guidelines, periodic reporting of progress for internal/external audiences, and retesting of any defect fixes. In line with our value of Respect for the Planet , we encourage all our people to Encourage awareness of, and behaviours aligned to our Sustainability Charter through supporting organisational change and actively engaging in our global sustainability programs, including enabling our people to engage and partake in events. The Specifics Support BAU activities by creating and executing detailed test cases. Support test activities including identification of test conditions, creation and execution of test cases for project work. Communicate effectively with the Test Senior, development and management teams when required. Understand the operating procedures of the Test processes within Gentrack. Identify areas of improvement in the testing life cycle and share the same with the Test Senior / Lead to reduce time to deployment and ensure quality of test deliverables. Documenting mildly complex processes or procedures you identify that may be of benefit to other testers. Participating in planning, stand-ups, estimation, retrospectives and backlog grooming as appropriate. Invest in personal training and development to maintain and advance your performance overtime. What were looking for (you don t need to be a guru at all, we re looking forward to coaching and collaborating with you): Qualification: Bachelor s degree in computer science, Software Engineering or comparable professional development and commercial experience. ISTQB Foundation Certification Experience: 2-4 years Technical Skills: Strong experience and knowledge of software testing lifecycle with Agile, Waterfall and mixed methodologies. Working knowledge of testing/defect management tools i.e., Zephyr Scale and JIRA. Working knowledge of SQL Server, Client/Server applications, CRM, Postman, Utilities industry Experience of working with SQL statements. Experience of working with REST API Exposure to test automation is a plus What we offer in return: Personal growth - in leadership, commercial acumen, and technical excellence To be part of a global, winning high growth organization - with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are~ Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity We are currently looking for Implementation Engineer - Intermediate. Veovo is a market leader in smart airport management technology. Our software is used by the world’s best airports to improve how they run their operations and deliver brilliant traveller experiences. We bring innovation and pace to the market and are a frontrunner in transport-related artificial intelligence. Within our Passenger Predictability group, our solutions focus on the analysis of queue and movement patterns as well as capacity forecasts. Our product, is a cloud-based system that collects and analyzes data via proprietary (Bluetooth / WiFi) sensors, as well as third-party data sources such as camera, LiDAR, radar, infrared counters, coils, boarding cards, calendars, etc. The solution primarily helps airports to forecast passenger appearance, optimize staff resources, reduce queue and travel times, and improve the experience for the passengers. In addition, we also create solutions for road traffic, railway stations, ports, ski resorts and amusement parks, with similar work and end-results. The size of our installations are growing rapidly, and we are therefore seeking a skilled analytical person, who can implement our solutions to help airports predict passenger arrival and flow. As an Implementation Engineer, you will develop and maintain a working knowledge of our products and use this to perform a range of in-house technical tasks which configure and optimise solutions for individual customers. This will involve~ remotely configuring sensors to deliver optimal coverage and performance aggregating sensor data to visualise the real-world and analysing this to understand passenger movement patterns, queues, flows and predictions making implementation decisions specific to the customers environment configuring our platforms filtering engine, reports and dashboards validating the resulting metrics & visualisations This role provides the opportunity to utilise and develop both technology and product skills along with data analyst skills. Your contribution connects our Product Development to the real-world, helping Veovo consistently deliver, maintaining the trust of our customers and ensuring their airport operations achieve the high standards that their travellers deserve. In line with our value of ‘Respect for the Planet’, we encourage all our people to encourage awareness of and behaviours aligned to our Sustainability Charter through supporting organisational change and actively engaging in our global sustainability programs, including enabling our people to engage and partake in events. The Specifics Operational~ Generate solution installation specifications based on proposals and product information Implementation of Veovo products and solutions Perform factory acceptance testing and support user acceptance testing Technical documentation for deployed solutions and user documentation Working effectively with other Veovo team members located in different countries to support Veovo solutions Maintain task estimates, status and progress for your work in the teams task management tools Leadership~ Be a positive influential force for technical best practice within the team. Guide other team members. Mentor other team members. Financial Management~ Accurate and timely recording of timesheets and charging of services time Customer Services~ Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers Compliance~ To abide to the Compliance Policies and Procedures of the Company. Occupational H&S~ Take reasonable care of your own and other people’s Health & Safety in the workplace Report hazards in your work or in your work environment that may be putting your own or anyone else’s Health & Safety at risk. Additional Tasks In addition to this you are required to carry out any other duties as reasonably requested by your direct line leader. What we're looking for (you don’t need to be a guru at all, we’re looking forward to coaching and collaborating with you)~ Qualifications / Education~ Degree or equivalent level of experience. Experience~ 4 to 6 years 4-6 years’ experience in a similar role.Configuration and optimisation of products for individual customers Applying problem-solving and logic skills to best utilise product features for real-world data & scenarios Interpreting and analysing patterns in numeric and/or visualised data to gain understanding, support decision making and aid identification and resolution of problems Selection, configuration and optimisation of filters/functions to generate accurate metrics Validation of implemented solutions to demonstrate their acceptability Ability to understand and communicate technical and business concepts Working knowledge of SDLC methodologies Experience of managing own tasks and maintaining/reporting their status and progress in standard business tools Capable of using standard desktop software packages Technical and programming skills in one or more of the following~ Database scripting languages (SQL) Unix / Linux, Networking knowledge Python / shell script knowledge Data preparation, data aggregation, data visualisation, data analysis, statistics Personal Attributes~ Proven ability to learn when exposed to new technologies Personal responsibility and the ability to work in a team or autonomously A can-do attitude An optimistic outlook on life, common sense, and a sense of humour are essential A passion for excellence and a commitment to be the best High levels of energy, sound judgement and determination to achieve with a sense of urgency Strong analytical, problem solving and logical thinking skills High attention to detail Good relationship management and interpersonal skills An open-minded consultative approach Ability to give and receive positive and constructive feedback Fluent in English – both written and spoken Specialised Skills~ Experience of working with any of the following advantageous but not essential~ stereoscopic camera, LiDAR, sensor data, telemetry data, temporal and spatial data, real-time object tracking, queue measurement, people flow modelling, movement analysis, computer vision Experience of airport operations advantageous but not essential What we offer in return~ Personal growth – in leadership, commercial acumen, and technical excellence To be part of a global, winning high growth organization – with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.